Minsky's experiencing 'exponential' sales growth since online ordering launch

The 15-unit brand wanted many of the same features the big chains offer, as consumers have come to expect them.

How defining customer segments can help you maximize revenues

With new customers, you get one chance to make a good impression and get them to come back frequently.

Your Pie leverages popular promotion to improve operations

The 18-unit concept stocks and staffs in preparation of the one-day event, which nets a 300-percent sales jump.

'Mobile Evangelist of the Year' Jack Philbin will headline 2014 CONNECT Mobile Innovation Summit

The self-professed "mobile geek" co-founded Vibes before text messaging was even possible in the U.S.

Navigating the world of negative online reviews

Denying that it happened is wrong; take responsibility.

The goings on after you leave for the day

Unexpected visits by the manager and/or owner may set the tone on performance expectations.

Pizza Hut testing interactive tabletops

The new technology allows customers to order, pay and play games via a touchscreen tabletop.

Eating dinner with Scarlett Johansson

Is your restaurant ready to take advantage of guests’ new relationship with their smartphones?

Unlocking the keys to a successful mobile campaign

New report sheds light on the increasing influence of mobile ads on limited-service restaurant consumers.

Sales systems for closing more restaurant catering business

To sell more restaurant catering, you have to solve your customers' problems; the experience needs to be seamless.

Competition, consumers driving the open-kitchen trend

Showing customers your ingredients and preparation processes provides a better connection with them, experts say.

Keys to effective marketing on a tight budget

Scott Anthony incentivizes his employees to spread the word about his pizzeria.

Restaurateur: The answer to a customer is always yes

Cameron Mitchell says if associates are valued, they will take better care of the customers.

5 things your restaurant’s mobile app must include [infographic]

Mobile innovations continue to grow at a staggering pace and to win the game, your brand's mobile app is going to need more than just a menu, nutritional information and restaurant locations.

How to productively address negative reviews about your restaurant

Take control by responding to complaints with compassion and addressing issues at the store level.

The CMO's paradox

Seventy-two percent of consumers feel that online promotions or emails they receive don't speak to their interests.

Domino's, Ford team up for in-car ordering platform

Easy Order will be available to consumers in mid-2014 and will be available on more than 1 million Ford vehicles.

Pizza: Make it thinner! Cook it faster! Fatten profits!

Cooking a pizza faster enables marketers to promote their pizzas to new customer dayparts and customers with less time on their hands.

Three restaurant website trends that are here to stay in 2014

Menus, hours, etc., are much easier to access via mobile devices when you have a mobile-friendly website.

Day makers: Encouraging engagement beyond the holiday season

One Dunkin' franchisee instills the holiday spirit and appreciation for his employees all year.

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