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Customers respond well to companies that accept accountability when the chips are down.
The Kansas City, Mo., staple is launching a new beer on April 10: Minsky's Burlesque Lager.
People are three to four times more likely to buy from you if they know you.
A branded mobile app provides a direct link to loyal customers and provides new and powerful customer-level data.
According to a University of Chicago study, customers accelerate their purchase frequency by 20 percent when they're close to earning a reward, and they buy 20 percent more product in less time when motivated by a reward.
Growing catering revenues requires professional business-to-business selling skills.
A look at where restaurant consumers are located in the mobile space.
Game day is historically the busiest day of the year for pizza operators, who add supplies and staff to keep pace.
Consumers consistently site dirty bathrooms as the primary reason for not returning to restaurants.
Expect mobile and human resources technology to grow significantly.
It's time to think of the off-premise sales opportunity as the fastest growing opportunity our restaurants have.
Every frustration that you eliminate from your restaurant's website removes a barrier that stops a visitor from becoming your customer.
Takeout, dine-in, curbside and catering are all very different products and services and your customers will come for each of these reasons if you do a good job at designing the experiences.
With almost 50 percent of all searches for restaurants being done by mobile devices, a mobile marketing strategy is no longer just a good idea, but a means for future survival.
With its new solution, Boloco guests can play games while they wait for their food.
By Jitendra Gupta, CEO of Punchh On Nov. 14, a U.S.
NetWaiter's co-founder discusses how online ordering has changed from a convenient operational tool to a marketing asset.
Most technologies can help you give exceptional customer service without extraordinary effort.
Benefits include speed, consumer convenience and upselling capabilities.
Consumer drivers, health trends, consumer disconnects and flavor trends lead to a focused health and wellness strategy development.
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