Five ways to improve your pizzeria's telecommunications

Reporting features can help operators save money and upsell.

The service sucked, but that new logo looks great

A great marketing campaign is only part of the equation for a successful business.

Will Instagram become a more effective marketing tool than Facebook?

Brands are stepping up their photo-based campaigns.

A new frontier: Desktop dining

The opportunity for new product and packaging innovation in the Desktop Dining category has never been greater.

More pizza chains join Colorado wildfire relief

Two companies channel their efforts to the American Red Cross.

Digital menu boards showing up on food trucks

Digital display used to display menu items and keep customers entertained with trivia and games.

Report: Working wages remain low in the food industry

Research by the Food Chain Workers' Alliance paints a dismal picture of working wages and conditions throughout the industry's five core segments – farmers, processing facility employees, distribution, grocery store employees and restaurant/foodservice.

All I really need to know I learned in kindergarten

Learning an important marketing lesson at the age of 7.

A hiring road map: tips to navigate key trends in the hourly landscape

Adapt your method of hourly hiring and retention to build a better approach that works with the trends instead of against them.

Commentary: Customer intelligence drives loyalty

By Ashish Gambhir Chances are your restaurant incorporates a rewards program into your customer loyalty initiatives. With the average person having 14 loyalty cards, it seems to reason that rewards are an effective way to retain customers. Unfortunately, customers are telling us the opposite.

PizzaMarketplace launches Top 100 Movers & Shakers

The inaugural Top 100 Movers & Shakers features a ranking of the top concepts, leaders and trends in the $38 billion pizza segment.

NRA 2012: LevelUP

Michael Hagan, COO of LevelUp, discusses the company's mobile payment and loyalty app during the 2012 NRA Show. The app is the second largest of its kind geared toward the restaurant industry.

NRA 2012: Online ordering

Noah Glass, founder of web-based online ordering provider OLO, discusses online ordering trends during the 2012 NRA Show in Chicago.

NRA 2012: Speedline POS and eThor Media

Speedline Solutions and eThor Media announced their partnership during the 2012 NRA Show. The partnership allows restaurant operators to manage their entire digital footprint from one dashboard and is integrated with the Speedline POS solution.

Using technology to streamline your phone and delivery operations

You need communications system that helps you manage the entire customer ordering experience; one that can generate the business data you need to implement the right operational changes.

NRA 2012: Go Waiter

Mike Handy, founder of GoWaiter.com, talks about the company's delivery service during the 2012 NRA Show. Handy also discusses the delivery trend among QSR chains in the industry.

Mobile: What your customers are using

Panel discusses trends in the table and delivery service spaces as they apply to restaurant strategies.

Chuck E. Cheese's tests gluten-free options

Company will gauge results from Minnesota rollout before making a decision to go national.

Is social media part of your marketing mix?

We all know that our friends and families influence us if they give us a recommendation…or a ‘stay away!’ …for a vendor or business. And those recommendations have proliferated in the social media sphere through sites like facebook and Yelp....

NRA 2012: Front Flip

Front Flip founder Sean Beckner talks about the new customer engagement platform created to help restaurant operators attract and retain guests. Front Flip was an exhibitor at the 2012 National Restaurant Association Restaurant, Hotel-Motel Show in Chicago.

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