Game changers and shapers inspiring product development and innovation – Part 2

Settings in demand during economic recovery include approachable, family friendly dining, vibrant, inspired, authentic and rustic.

Domino's launches new logo, store design

Store prototypes include flatscreen TVs, grab-and-go snack items and a viewing area to watch pizza preparation.

Digital technology helping restaurant operators reach more guests

A Q&A with OLO founder and CEO Noah Glass on the new digital customer and the technology driving their dining experiences.

Gatti's Pizza's gluten-free promotion sets record

Gatti's restaurants in Austin answered more than 28,000 phone calls, and gave away more than $50,000 worth of gluten-free pizza to customers in one day.

Papa John's Obamacare comments create social media firestorm

During Q2 earnings call, CEO claimed Affordable Care Act would cause rise in pizza prices in order to protect shareholders.

Vending innovations pose threat to restaurant market share

Advances in technology help machines evolve from pretzel-filled office staples to fresh, quick pizza providers.

How an automated callback feature leads to happy customers and delivery staff

A call to tell customers their pizza is en route can lead to higher tips and quicker turnaround.

Listen, learn and leverage

The voice of the consumer is louder and more far-reaching than ever thanks to the proliferation of the Internet and social media. For fast casual operators, customer satisfaction is key.

Five ways to improve your pizzeria's telecommunications

Reporting features can help operators save money and upsell.

The service sucked, but that new logo looks great

A great marketing campaign is only part of the equation for a successful business.

Will Instagram become a more effective marketing tool than Facebook?

Brands are stepping up their photo-based campaigns.

A new frontier: Desktop dining

The opportunity for new product and packaging innovation in the Desktop Dining category has never been greater.

More pizza chains join Colorado wildfire relief

Two companies channel their efforts to the American Red Cross.

Digital menu boards showing up on food trucks

Digital display used to display menu items and keep customers entertained with trivia and games.

Report: Working wages remain low in the food industry

Research by the Food Chain Workers' Alliance paints a dismal picture of working wages and conditions throughout the industry's five core segments – farmers, processing facility employees, distribution, grocery store employees and restaurant/foodservice.

All I really need to know I learned in kindergarten

Learning an important marketing lesson at the age of 7.

A hiring road map: tips to navigate key trends in the hourly landscape

Adapt your method of hourly hiring and retention to build a better approach that works with the trends instead of against them.

Commentary: Customer intelligence drives loyalty

By Ashish Gambhir Chances are your restaurant incorporates a rewards program into your customer loyalty initiatives. With the average person having 14 loyalty cards, it seems to reason that rewards are an effective way to retain customers. Unfortunately, customers are telling us the opposite.

PizzaMarketplace launches Top 100 Movers & Shakers

The inaugural Top 100 Movers & Shakers features a ranking of the top concepts, leaders and trends in the $38 billion pizza segment.

NRA 2012: Speedline POS and eThor Media

Speedline Solutions and eThor Media announced their partnership during the 2012 NRA Show. The partnership allows restaurant operators to manage their entire digital footprint from one dashboard and is integrated with the Speedline POS solution.

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