Groupon launches ‘Groupon To Go’

The Internet coupon service will expand into the takeout and delivery markets

TripAdvisor app integration expands customer engagement capability

The new TripAdvisor integration is the latest addition to Enplug’s app portfolio geared toward boosting customer interaction via social networks

Free webinar offers insight on Which Wich CRM strategy

The live webinar will provide a rare opportunity to learn about customer relationship management from the business enterprise and gain unique insight on options and strategy.

Go Roma unveils new prototype

The fast casual Italian restaurant hopes to draw in new and old customers with a new look.

LIVE Webinar: Managing customer relationships– what Which Wich learned on its search for the perfect CRM

Free webinar offers insight from sandwich chain Which Wich regarding implementing a successful customer relationship management strategy.

Customer satisfaction drops for QSR, pizza chains, climbs for fast casuals, full service

Customers are less satisfied with fast food as their discretionary income improves and preferences shift in favor of quality over price, according to new data from the American Customer Satisfaction Index Customer satisfaction,

Pizza Patron promotion driving lunch traffic

Dallas, Texas-based Pizza Patrón has launched its $3.99 large pepperoni lunch pizzas for a limited time.

Rosati's deploys hiring tech to ensure 'great customer service'

Hireology, provider of employee hiring and selection management technology for franchise systems, announced a partnership with Rosati's Pizza to provide a hiring process across more than 100 Rosati's franchises.

18-year old college student and QSR worker publishes customer service guide

Sherron A. Stevens, an 18-year old African American college student from Columbus, Ohio, has authored "Undercover Customer: 100 Ways To Fix Your Broken Customer Service."

Marco's celebrates National Spinach Day by fighting hunger

On Thursday, March 26, Marco’s Pizza is celebrating National Spinach Day by offering customers a free medium Grilled Chicken Florentine pizza for bringing a can of spinach to the store.

Enplug and Waitlist Me team to bring wait lists to digital signage screens

Open digital signage software platform Enplug and restaurant waiting list app Waitlist Me have built a new product integration designed to make it easy for any business to display a list of waiting customers on a digital signage display or TV screen, according to a joint announcement.

Networld Media launches Interactive Customer Experience Association

Networld Media Group announced the launch of the Interactive Customer Experience Association, which will promote and accelerate the convergence of customer experience technologies and disciplines across all consumer channels.

Incredible Pizza raising money for Missouri officer shot in line of duty

The company is donating 100 percent of sales from 4-8 p.m. on Feb. 23 to the family of Officer Aaron Pearson.

NoshList changes name to match its app, WaitList Me

NoshList has changed its name to Waitlist Me, according to a company announcement.

Pizza 4 Patriots to touch down in Afghanistan for Super Bowl

Pizzas 4 Patriots is teaming up with DHL Express to deliver pizza to troops serving abroad for Super Bowl Sunday.

Villa Italian Kitchen announces winner of $3,000 sweepstakes

Morristown, New Jersey-based Villa Italian Kitchen today announced the winner of its Holiday Wish & Win Sweepstakes and the grand prize of $3,000.

Mood launches Elements custom music programming

Elements provides access to a catalogue of more than five million tracks that are fully licensed for commercial use, as well as one-on-one collaboration with a Mood Music designer.

Pizza Patron brings back 'Any 3 for $6.99' campaign

The offer allows customers to buy any three large pizzas for $6.99 without a coupon.

Technomic reveals which brands are tops with consumers

Technomic's Chain Restaurants Consumers' Choice Awards identifies which brands consumers think are the best in service, atmosphere, offerings, healthy options and more.

Interactive Customer Experience Summit coming to Chicago in June

The conference will focus on technologies such as digital signage, self-service kiosks, mobile and tablets, as well as emerging technologies like beacons, virtual assistants and augmented reality.

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