Heartland, Tabbedout partner for integrated mobile payment solution

Heartland Payment Systems and Tabbedout have announced a strategic partnership to deliver an integrated mobile payment solution designed specifically for restaurant and bar operators. This joint solution eliminates the process of serving physical checks to each patron and tab management,...

NoWait launches intelligence feature for restaurant management

iPad-based waitlist and seating management service NoWait has released a new artificial intelligence feature for restaurant management. According to a news release, this is the first tool of its kind to market and it includes a proprietary algorithm that predicts...

Report: Why most dining loyalty programs fail

Rewards Network has released a new report, "Why Most Dining Loyalty Programs Fail," that can be downloaded on the company's blog. The report focuses on six reasons most programs fail and how restaurants can succeed, including relevant marketing tactics, engaging...

Does your dine-in experience put guests in control?

Whether it's choosing fries or apples with their burgers or the music playing in the restaurant, guests want to be in charge of everything these days. That trend is why this year's Fast Casual Executive Summit is dedicating a session...

NoWait waitlist app set to launch nationally for consumers

The iPad-based waitlist and seating management tool NoWait — which is currently used by more than 3,500 restaurants nationally — has launched its first app for consumers. The app allows diners to remotely add their name to a restaurant wait list. It is currently available in Pittsburgh and will rollout nationwide soon.

Study: Guests wait 23 minutes for a table at a busy restaurant

Restaurants have waitlists an average of 6.6 hours per week, with parties waiting 23 minutes on average for a table, according to data from a new study conducted by Long Range Systems LLC. The survey of 267 restaurant owners and...

The Loop Pizza Grill rewards kids for Jaguars games

Jacksonville, Fla.-based The Loop Pizza Grill will host a kids-eat-free promotion each Monday night following a Jaguars' Sunday home game. The offer is valid for every Jaguars home game of the season, win or lose. It is available from 4 to 8 p.m.

Domino's adds features to speed up online ordering

Domino's Pizza kicked off a national campaign today to promote its enhanced online ordering profiles platform, which allows customers the ability to save information and reorder their favorite items in about five clicks. Domino's online ordering platform was launched about...

Empathica acquired by Mindshare Technologies

Mindshare Technologies, a provider of Voice of the Customer technologies, has acquired Empathica, a provider of social Customer Experience Management solutions. According to a news release, the acquisition establishes Mindshare as the largest VoC provider in the food services and...

Consumers rank most-trusted restaurant review sites

According to a new study from Maritz Research, one in four consumers believe the information available on restaurant ratings sites is unfair, and many have concerns over biased or fake reviews. Maritz Research's 2013 Online Customer Review Study surveyed more...

Papa Murphy's ranks as top pizza brand among consumers

Empathica Inc., a provider of Customer Experience Management solutions, has released its pizza/pasta brand findings from the 2013 Quick Service Restaurant (QSR) Benchmark Study. Papa Murphy's take-and-bake model seems to resonate favorably with consumers, who ranked it the highest. The...

5 ways technology is transforming dining experiences in the UK

PaymentSense, a United Kingdom-based card payment and EPoS provider, has compiled a list of some of the ways technology is being used to keep restaurant customers engaged. 1. Service with a swipe While there are restaurants in Japan that have...

NYPD Pizzeria lands atop Orlando pizza list

TripAdvisor's recent list of "best pizza restaurants in Orlando, Fla.," features NYPD Pizzeria on Universal Boulevard as No. 1.

CiCi's leverages pizza for teaching program

To kickoff back-to-school season, CiCi's Pizza is offering Lunch & Learn field trips, created to show students real-life uses for math skills while making pizza. According to a release, the Lunch & Learn program offers preschool and elementary-aged students hands-on...

Chuck E. Cheese's revamps fundraising program

Chuck E. Cheese's fundraising events have raised more than $10 million for schools and nonprofit children's organizations.

TripAdvisor ranks the top cities for pizza

Travel website TripAdvisor has ranked its top 10 cities for pizza in the U.S., based on reviews and opinions from its users. Top spots were determined based on the highest average rating by city for all restaurants that serve pizza. In what may come as a surprise to many, Chicago did not make the cut, and New York City missed the top three.

Chuck E. Cheese's introduces new rock star-themed birthday package

Chuck E. Cheese's has introduced new rock star birthday packages and entertainment show, now available at restaurants nationwide. While the brand has always included birthday packages for its guests, the redesigned packages revolve around a rock star theme to coincide with the recently updated Chuck E.

PAR launches POS enhancements

PAR Technology Corporation has released the latest version of PAR EverServ PixelPoint V12 point-of-sale software. EverServ PixelPoint V12 includes more than 40 new features and enhancements, which provide greater flexibility and capabilities to help restaurant operators simplify deployment, reduce costs...

Mellow Mushroom launches digital table top game

Mellow Mushroom has partnered with Coca-Cola and Live Nation to offer the chance for customers to win two VIP trips to the 2013 American Music Awards Nov. 24 in Los Angeles. The Share Happiness promotion runs through Aug.

Papa John's thanks fans with 50-percent discount

Papa John's is thanking its fans with a 50-percent discount on large pizzas through Aug. 18. The promotion was created by the company in response to being named the top national pizza chain in the American Customer Satisfaction Index (ACSI)...

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