Papa John's apologizes for racist voicemail, fires culprits

Papa John's promptly fired two of its Florida employees after a customer posted their inadvertent "butt dialed" voicemail filled with racial slurs. According to the Daily Dot, a black Papa John's customer in Sanford, Fla., discovered the voicemail after a...

Old Chicago undergoes brand refresh, launches updated menu

Old Chicago Pasta & Pizza, founded in 1976 in Boulder, Colo., has undergone a brand refresh, which includes an enhanced service model and updated menu with more offerings. The chain will now be called Old Chicago Pizza & Taproom and...

Seamless and GrubHub partnership aims to scale growing online, mobile presence

Seamless North America LLC and GrubHub Inc. announced the signing of a definitive agreement to merge their services for ordering takeout.

Tabbedout now offering Google Wallet as payment option

Tabbedout and Google have teamed up to offer Google Wallet as a payment source in the Tabbedout app for Android. Now, at thousands of Tabbedout locations, consumers will have the opportunity to pay from their phone using their Google account....

Papa John's adds Indiana Pacers to sports roster

Papa John's this week announced a sponsorship deal with the Indiana Pacers that gives the pizza chain rights to in-game promotions and use of team marks. To mark the partnership, John Schnatter, Papa John's founder, chairman and CEO, attended Wednesday's...

Report: Consumers want clean restaurants with menu variety

According to a new report from Mintel; cleanliness (96 percent), menu selection and variety (94 percent) and comfortable seating (91 percent) are the most important attributes for consumers planning to dine out. "Because the vast majority of consumers find cleanliness,...

MEDIAPRO deploying animated digital menu boards in restaurants

Covina Burger, a California-based QSR restaurant company, has ditched its plastic backlit menu boards in favor of dynamic digital signage menu boards from MEDIAPRO. The developer of animated digital signage and digital menu boards is also located in Covina. "We...

New iPhone app points to nearest pizza place

There is a new iPhone and iPad app that points consumers in the direction of the nearest pizza establishment. Because who doesn't crave pizza all the time? According to CNET, the Pizza Compass is ideal for those visiting an unfamiliar city or in a hurry.

Chuck E. Cheese's promotes mobile app via Facebook photo contest

Chuck E. Cheese's recent introduction of its downloadable app is now the centerpiece of a new photo contest on the brand's Facebook page. Available for free download, Chuck E.'s Say Cheese! App uses augmented reality to allow parents and kids to take photos with an animated version of Chuck E.

Domino's brings transparency to a new level

Domino's Pizza has launched its new Domino's Live online platform, where customers can follow the action of an in-store lunch or dinner rush live. Online customers will get a live, uncut glimpse, via five installed cameras within a Domino's store...

Red Book Connect names CEO

Red Book Connect, a global service-driven technology solutions company serving the restaurant industry, has appointed Larry A. Abramson as its chief executive officer, a previously unfilled position since the formation of the company in January 2013. Abramson, 44, was formerly...

Chuck E. Cheese's ranked most kid-friendly restaurant

Chuck E. Cheese's has been named the No.

Study: Consumers want e-commerce, loyalty options from restaurants

A new survey from EMN8 shows that consumers want the option of ordering food online from their favorite QSRs. The survey was conducted online nationwide by Harris Interactive on behalf of EMN8 from Feb. 19-21, among 2,230 (among whom 1,904 consumed QSR food in the past 12 months) Highlights include: 43 percent of U.S.

Papa John's fans can earn loyalty points by watching TV

A new email campaign created by Papa John's in partnership with Viggle encourages users to "check-in" to their favorite TV shows and earn rewards from the pizza brand. According to Mobile Commerce Daily, Papa John's is using its email database...

Pizza Hut goes after gamers with Xbox ordering app

Microsoft and Pizza Hut claim this is the first branded app to offer the ability of purchasing goods straight from a gaming console.

Survey: Two-thirds of Americans would refuse to patronize restaurants with dirty restrooms

Foodservice professionals have a lot to think about when trying to deliver a quality dining experience, but restrooms need to be a major consideration, according to a recent consumer study from Clorox Professional Products Company. The survey, which polled 1,005 U.S.

Snapfinger app adds more mobile options for restaurants

The mobile commerce platform Snapfinger announced the launch of its on-premise, self-checkout and mobile payment application that the company said enables restaurants to improve the customer experience while collecting consumer data. The Snapfinger Mobile Payment application integrates into most leading...

Domino's Tracker adds Yelp customer feedback feature

Domino's Pizza has updated its Domino's Tracker with a new experience exclusive to customers who order the chain's new Handmade Pan Pizza. Domino's Tracker, which made its debut in 2008, already features a variety of themes — from hair metal...

Leaf launches POS tablet for limited-service restaurants

Limited-service restaurants now have a mobile point of sale unit designed specifically for them. Leaf, a provider of POS systems, business intelligence and customer loyalty platforms, has announced its latest solution: Leaf for Quick Serve.

May symposium will address omnichannel customer engagement technologies

The Digital Screenmedia Association will host a symposium to help business executives across foodservice, banking, retail and other industries better understand how to combine multiple technologies to provide a more engaging customer experience. The event will take place May 9–10...

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