Canadian diners want quality, convenience and ambiance

New research from Technomic’s Canadian Consumer Brand Metrics program reveals that Canadians attribute positive dining experiences to five main attributes — quality, service, convenience, value and ambiance.The "Setting the Stage: Consumer Assessments of Décor, Music and Atmosphere at Leading Canadian...

Diners' top complaints include slow service, no menu substitutions

Restaurant discovery app Urbanspoon has compiled a list of diners’ top complaints from its user reviews.

NoWait receives $10M in funding to expand mobile app

NoWait announced that it has raised $10 million led by Drive Capital, a $250 million Ohio-based fund focused on Midwestern companies. NoWait helps restaurants replace traditional pen-and-paper and buzzers with its full front-of-house, iPad-based system. Guests use NoWait's recently launched...

Chuck E. Cheese’s brings virtual reality technology to restaurants

Chuck E. Cheese's is adding Oculus Rift technology to its Ticket Blaster game for birthday party packages.

The Pizza Bite Button created for independent concepts

Digital marketing solutions firm ThinkActBuyLocal.com LLC has launched The Bite Button, a one-touch food ordering application designed specifically for smaller or independent restaurants. According to a news release, the Pizza Bite Button is a magnetic refrigerator button that when pushed...

Top family-friendly restaurants' list peppered with pizzerias

Restaurant.com revealed its annual list of top 50 family-friendly restaurants this week, which included a number of pizza concepts, including: Anna's Pizzeria – Apex, N.C. Graziano's Pizza – Daytona Beach, Fla. Starz Pizzeria – Fort Myers, Fla. Brothers Pizza –...

Fans will soon be able to order Pizza Hut via Hulu

Pizza Hut will soon feature an ad on the streaming website Hulu that will allow fans to order a meal without leaving the site. According to CNN, the service will connect Pizza Hut's online ordering system to Hulu's interactive advertising...

Papa John's UK launches initiative to capture guest feedback

Papa John's UK has partnered with a customer engagement technology provider, Rant & Rave, to improve its customer experience. The program rolled out across the UK system this week and invites customers to share feedback at the point of delivery via text message. Recipients will be able to score their overall experience and provide more details.

Florida's Red Zone Pizza plans Jet Ski delivery during event

Boca Raton, Fla.-based Red Zone Pizza plans to deliver pizzas via Jet Ski to those attending Boca Bash April 27 starting at 10 a.m. According to a news release, this is the first time Red Zone has used this method...

Pizza Patrón bucks debate over La Chingona with customer promo

In honor of Pizza Pizza Patrón's new (and controversial) LTO product launch, the La Chingona pizza, the brand is promoting a one-day inaugural event April 5 from 11 a.m. to midnight.

Uncle Maddio's introduces money-back guarantee program

Uncle Maddio's Pizza Joint has introduced a new "Served with Love Guarantee." As part of this new initiative, if a customer isn't completely satisfied with an Uncle Maddio's experience, the brand will build a new pizza or offer a refund,...

Omaha's Pitch Pizzeria lands on OpenTable's Top 100

OpenTable has selected the 2014 Diners' Choice Award winners for the "Top 100 Hot Spot Restaurants in America." According to a news release, the awards are based on the combined opinions of more than 5 million restaurant reviews submitted by...

CiCi's operator recognized for focus on customer service

CiCi's Pizza awarded owner/operator Karl Busch, of El Paso, Texas, with its "2013 Legendary Operator and Manager of the Year" award. The award was presented at the company's annual conference held recently in Frisco, Texas. According to a company news...

Domino's Pizza launches annual fire protection campaign

Domino's Pizza has launched its annual fire protection awareness campaign, coinciding with daylight savings time. The chain has teamed up with the National Fire Protection Association to remind customers to change their smoke alarm batteries when they change their clocks....

Research shows strong connection between restaurant ambiance and consumer appeal

New research from Technomic's Consumer Brand Metrics tool outlines how restaurant ambiance can affect consumers' value perceptions. The white paper titled "Setting the Stage: Consumer Assessments of Decor, Music and Atmosphere at Leading Restaurant Chains," finds that although ambiance can...

Dubai pizzeria pushes UAE into the Bitcoin space

A pizza concept in Dubai claims to be the first restaurant in the United Arab Emirates to accept bitcoins as a payment option. According to The National, The Pizza Guys started accepting the virtual currency earlier this month. Owners Rami...

Getting customers to fall in love with your business

In celebration of Valentine's Day, Cintas Corporation, has compiled a list of the top techniques to make your customers love your business. Make a positive first impression. The minute a customer walks into your business, make sure someone is there to welcome them.

Domino's Pizza tops list of pizza loyalists

Brand Keys today released its 18th annual Customer Loyalty Engagement Index, measuring customer loyalty in a variety of categories. According to the report, conducted by New York-based research and consulting group Brand Keys, the "interaction of mobile and socially networked-consumer...

Restaurant review app Humm goes live

Humm, an Austin, Texas-based startup, has unveiled its patent-pending technology and analytics platform designed for restaurant feedback. Powered by an Android tablet, the Humm application enables customers to voice their opinions about a restaurant prior to leaving the establishment. The...

North Carolina Domino's franchisees offer medication delivery for residents

Domino's franchisees in Wilmington, N.C., are offering prescription medication delivery along with pizza delivery. According to KPHO, the added service is for residents who are stuck at home from the winter weather. Gene Galindo, director of Operations for Wilmington Domino's...

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