Omaha's Pitch Pizzeria lands on OpenTable's Top 100

OpenTable has selected the 2014 Diners' Choice Award winners for the "Top 100 Hot Spot Restaurants in America." According to a news release, the awards are based on the combined opinions of more than 5 million restaurant reviews submitted by...

CiCi's operator recognized for focus on customer service

CiCi's Pizza awarded owner/operator Karl Busch, of El Paso, Texas, with its "2013 Legendary Operator and Manager of the Year" award. The award was presented at the company's annual conference held recently in Frisco, Texas. According to a company news...

Domino's Pizza launches annual fire protection campaign

Domino's Pizza has launched its annual fire protection awareness campaign, coinciding with daylight savings time. The chain has teamed up with the National Fire Protection Association to remind customers to change their smoke alarm batteries when they change their clocks....

Research shows strong connection between restaurant ambiance and consumer appeal

New research from Technomic's Consumer Brand Metrics tool outlines how restaurant ambiance can affect consumers' value perceptions. The white paper titled "Setting the Stage: Consumer Assessments of Decor, Music and Atmosphere at Leading Restaurant Chains," finds that although ambiance can...

Dubai pizzeria pushes UAE into the Bitcoin space

A pizza concept in Dubai claims to be the first restaurant in the United Arab Emirates to accept bitcoins as a payment option. According to The National, The Pizza Guys started accepting the virtual currency earlier this month. Owners Rami...

Getting customers to fall in love with your business

In celebration of Valentine's Day, Cintas Corporation, has compiled a list of the top techniques to make your customers love your business. Make a positive first impression. The minute a customer walks into your business, make sure someone is there to welcome them.

Domino's Pizza tops list of pizza loyalists

Brand Keys today released its 18th annual Customer Loyalty Engagement Index, measuring customer loyalty in a variety of categories. According to the report, conducted by New York-based research and consulting group Brand Keys, the "interaction of mobile and socially networked-consumer...

Restaurant review app Humm goes live

Humm, an Austin, Texas-based startup, has unveiled its patent-pending technology and analytics platform designed for restaurant feedback. Powered by an Android tablet, the Humm application enables customers to voice their opinions about a restaurant prior to leaving the establishment. The...

North Carolina Domino's franchisees offer medication delivery for residents

Domino's franchisees in Wilmington, N.C., are offering prescription medication delivery along with pizza delivery. According to KPHO, the added service is for residents who are stuck at home from the winter weather. Gene Galindo, director of Operations for Wilmington Domino's...

Mindshare Technologies announces text analytics tool for customer comments, reviews

Mindshare Technologies, a provider of cloud-based Voice of the Customer (VoC) technologies, has announced the general availability of Comment Poster, a new offering included in the company's reporting suite aimed at improving the customer experience across brand locations. Using Mindshare...

NoshList seats 22M-plus diners in 2013

The NoshList waitlist app closed out 2013 with more than 22 million diners seated across 5,000 restaurants. According to a news release, the company also finished out the year as one of the first apps available on the Clover POS app marketplace. "This past year was one of tremendous accomplishment for NoshList.

Restaurant delivery service expands to Chicago

DASHED, a restaurant delivery service based in the Northeast, announced that it has added more than 50 restaurants to Foodler's delivery options in Chicago. To celebrate the launch, DASHED is offering free delivery on all Chicago orders placed today through Feb.

CiCi's Pizza recognized by consumers for being kid-friendly

Technomic has announced the winners of the 2014 Chain Restaurant Consumers' Choice Awards, which are based on consumer responses to the research and consulting firm's ongoing brand study. According to a new release, as part of its comprehensive Consumer Brand...

Your Pie contest aims to find best crowdsourced pizza

Your Pie has launched its "Pie of the Year" contest on Facebook to determine the best original fan creation of 2013. Your Pie Facebook fans will vote to determine the best crowdsourced creation from last year. Each month, Your Pie invites fans to submit a customized pizza on Facebook.

Marketing budgets focused on increased customer engagement in 2014

New research from StrongView shows that marketers plan to increase their budgets on activities that increase customer engagement in 2014. However, according to StrongView's "2014 Marketing Trends Survey," those same marketers don't believe they have quick access to high quality,...

Customer feedback platform fights fake reviews

A new platform has launched to combat fake customer reviews on the Internet. The iTrueReview system is a reversal of the opt-in review process, and instead keeps the review capture responsibility with the business, according to a company news release....

Urbanspoon creates list of 10 restaurant industry secrets

Urbanspoon has released a list of 10 facts that it said are kept secret from consumers by the restaurant industry. The complete list is as follows: Those specials don't come cheap. Your server may wax poetic about the day's special, but understand that they may be incentivized to do so.

GoWaiter.com delivering to Fayetteville, N.C.

GoWaiter.com, a growing restaurant delivery and catering business, will soon open for service in Fayetteville, N.C., according to a company press release. The Orlando, Fla., based company, with delivery and catering services in more than 25 markets across the country,...

Detroit Style Pizza Co. extends pizza tours for kids

Detroit Style Pizza Co. announced its pizza tours for kids will now be held at its new Roseville, Mich., location.

MSP airport recognized for best foodservice program

The Minneapolis-St. Paul International Airport (MSP) has been recognized as having the Best Food and Beverage Program of any large airport in North America by Airports Council International. The award specifically recognizes MSP's Terminal 1-Lindbergh food and beverage program, which recently added 11 new restaurants on Concourse G.

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