Mindshare Technologies announces text analytics tool for customer comments, reviews

Mindshare Technologies, a provider of cloud-based Voice of the Customer (VoC) technologies, has announced the general availability of Comment Poster, a new offering included in the company's reporting suite aimed at improving the customer experience across brand locations. Using Mindshare...

NoshList seats 22M-plus diners in 2013

The NoshList waitlist app closed out 2013 with more than 22 million diners seated across 5,000 restaurants. According to a news release, the company also finished out the year as one of the first apps available on the Clover POS app marketplace. "This past year was one of tremendous accomplishment for NoshList.

Restaurant delivery service expands to Chicago

DASHED, a restaurant delivery service based in the Northeast, announced that it has added more than 50 restaurants to Foodler's delivery options in Chicago. To celebrate the launch, DASHED is offering free delivery on all Chicago orders placed today through Feb.

CiCi's Pizza recognized by consumers for being kid-friendly

Technomic has announced the winners of the 2014 Chain Restaurant Consumers' Choice Awards, which are based on consumer responses to the research and consulting firm's ongoing brand study. According to a new release, as part of its comprehensive Consumer Brand...

Your Pie contest aims to find best crowdsourced pizza

Your Pie has launched its "Pie of the Year" contest on Facebook to determine the best original fan creation of 2013. Your Pie Facebook fans will vote to determine the best crowdsourced creation from last year. Each month, Your Pie invites fans to submit a customized pizza on Facebook.

Marketing budgets focused on increased customer engagement in 2014

New research from StrongView shows that marketers plan to increase their budgets on activities that increase customer engagement in 2014. However, according to StrongView's "2014 Marketing Trends Survey," those same marketers don't believe they have quick access to high quality,...

Customer feedback platform fights fake reviews

A new platform has launched to combat fake customer reviews on the Internet. The iTrueReview system is a reversal of the opt-in review process, and instead keeps the review capture responsibility with the business, according to a company news release....

Urbanspoon creates list of 10 restaurant industry secrets

Urbanspoon has released a list of 10 facts that it said are kept secret from consumers by the restaurant industry. The complete list is as follows: Those specials don't come cheap. Your server may wax poetic about the day's special, but understand that they may be incentivized to do so.

GoWaiter.com delivering to Fayetteville, N.C.

GoWaiter.com, a growing restaurant delivery and catering business, will soon open for service in Fayetteville, N.C., according to a company press release. The Orlando, Fla., based company, with delivery and catering services in more than 25 markets across the country,...

Detroit Style Pizza Co. extends pizza tours for kids

Detroit Style Pizza Co. announced its pizza tours for kids will now be held at its new Roseville, Mich., location.

MSP airport recognized for best foodservice program

The Minneapolis-St. Paul International Airport (MSP) has been recognized as having the Best Food and Beverage Program of any large airport in North America by Airports Council International. The award specifically recognizes MSP's Terminal 1-Lindbergh food and beverage program, which recently added 11 new restaurants on Concourse G.

NoshList adds customer-facing feature to restaurant waitlist app

NoshList has created a multi-restaurant management tool as a key new feature for its restaurant waitlist app, available for iPad, iPhone and Android devices. The tool is one of several new upgrades to NoshList and NoshList Premium. "With an estimated...

PizzaSpotz, Ford team up with 3 pizza chains to feed veterans

PizzaSpotz.com teamed up with the Ford Motor Company, as well as i Fratelli, Grimaldi's and Marco's pizza chains in the Dallas-Fort Worth market, to deliver pizzas to veterans in honor of Veterans Day. For the occasion, a 2014 Titanium Ford...

Papa Murphy's, McAlister's identified by consumers for offering value

Data from Technomic's Consumer Brand Metrics program, which surveys consumers about their most recent restaurant visits, confirms that top-rated restaurant concepts continue to be chains that deliver strong value on high-quality food and beverage. Data from more than 20,000 consumers...

Domino's Pizza can now be ordered by pushing a button

Washington, D.C.-based iStrategyLabs has created a beta version of its new PiePal, an Internet-connected button used to order pizza. According to the iStrategyLabs website, all customers have to do is turn the dial to select the number of pizzas they want to order. They then press the center button to lock in their order.

Pizza Inn, Pie Five treating veterans to free meals

This Veterans Day, Nov. 11, participating Pizza Inn buffet restaurants across the country are inviting active-duty, reserve and retired service-members to a buffet on the house. Additionally, Pizza Inn's sister concept, Pie Five Pizza Co., is inviting active-duty, reserve and retired service-members to order a free pie on Veterans Day.

NoWait offers Rezbook customers free trial

The restaurant seating management service NoWait has announced an offer to clients of Rezbook, which was acquired by OpenTable, to switch from the Rezbook platform to the NoWait platform for a six-month free trial. While NoWait can be used by...

Mellow Mushroom steps up customer experience with surprise wedding appearance

Mellow Mushroom sent its Bake Bus to Stephen and Heidi Smith's wedding in Charlotte, N.C., where it served guests pizza and recreated the ambiance of the Mellow where the couple shared their first date, in Savannah, Ga. Heidi submitted her...

California Pizza Kitchen honors veterans with free pizza

California Pizza Kitchen will honor all active and inactive U.S. military members and veterans with a complimentary pizza for Veterans Day, Nov.

Little Caesars honors veterans with free Crazy Bread

Little Caesars Pizza is offering all U.S. Armed Forces veteran and active military members a free order of Crazy Bread with proof of military status at participating stores nationwide this Veterans Day, Nov.

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