Domino's adds features to speed up online ordering

Domino's Pizza kicked off a national campaign today to promote its enhanced online ordering profiles platform, which allows customers the ability to save information and reorder their favorite items in about five clicks. Domino's online ordering platform was launched about...

Empathica acquired by Mindshare Technologies

Mindshare Technologies, a provider of Voice of the Customer technologies, has acquired Empathica, a provider of social Customer Experience Management solutions. According to a news release, the acquisition establishes Mindshare as the largest VoC provider in the food services and...

Consumers rank most-trusted restaurant review sites

According to a new study from Maritz Research, one in four consumers believe the information available on restaurant ratings sites is unfair, and many have concerns over biased or fake reviews. Maritz Research's 2013 Online Customer Review Study surveyed more...

Papa Murphy's ranks as top pizza brand among consumers

Empathica Inc., a provider of Customer Experience Management solutions, has released its pizza/pasta brand findings from the 2013 Quick Service Restaurant (QSR) Benchmark Study. Papa Murphy's take-and-bake model seems to resonate favorably with consumers, who ranked it the highest. The...

5 ways technology is transforming dining experiences in the UK

PaymentSense, a United Kingdom-based card payment and EPoS provider, has compiled a list of some of the ways technology is being used to keep restaurant customers engaged. 1. Service with a swipe While there are restaurants in Japan that have...

NYPD Pizzeria lands atop Orlando pizza list

TripAdvisor's recent list of "best pizza restaurants in Orlando, Fla.," features NYPD Pizzeria on Universal Boulevard as No. 1.

CiCi's leverages pizza for teaching program

To kickoff back-to-school season, CiCi's Pizza is offering Lunch & Learn field trips, created to show students real-life uses for math skills while making pizza. According to a release, the Lunch & Learn program offers preschool and elementary-aged students hands-on...

Chuck E. Cheese's revamps fundraising program

Chuck E. Cheese's fundraising events have raised more than $10 million for schools and nonprofit children's organizations.

TripAdvisor ranks the top cities for pizza

Travel website TripAdvisor has ranked its top 10 cities for pizza in the U.S., based on reviews and opinions from its users. Top spots were determined based on the highest average rating by city for all restaurants that serve pizza. In what may come as a surprise to many, Chicago did not make the cut, and New York City missed the top three.

Chuck E. Cheese's introduces new rock star-themed birthday package

Chuck E. Cheese's has introduced new rock star birthday packages and entertainment show, now available at restaurants nationwide. While the brand has always included birthday packages for its guests, the redesigned packages revolve around a rock star theme to coincide with the recently updated Chuck E.

PAR launches POS enhancements

PAR Technology Corporation has released the latest version of PAR EverServ PixelPoint V12 point-of-sale software. EverServ PixelPoint V12 includes more than 40 new features and enhancements, which provide greater flexibility and capabilities to help restaurant operators simplify deployment, reduce costs...

Mellow Mushroom launches digital table top game

Mellow Mushroom has partnered with Coca-Cola and Live Nation to offer the chance for customers to win two VIP trips to the 2013 American Music Awards Nov. 24 in Los Angeles. The Share Happiness promotion runs through Aug.

Papa John's thanks fans with 50-percent discount

Papa John's is thanking its fans with a 50-percent discount on large pizzas through Aug. 18. The promotion was created by the company in response to being named the top national pizza chain in the American Customer Satisfaction Index (ACSI)...

Mobile queuing solution provider acquires Textaurant Corporation

QLess, Inc., a mobile queuing solution provider helping companies replace physical lines with virtual queues, has announced its acquisition of the assets of mobile paging provider Textaurant Corporation. "This is exciting news for Textaurant Corporation restaurant owners, who now have...

Customer service expert scheduled to speak at Int'l Pizza Expo

Customer service consultant, speaker and author Micah Solomon will speak at the International Pizza Expo, March 24-26, 2014, at the Las Vegas Convention Center. Solomon will speak on "High-Tech, High-Touch Customer Service" and "Exceptional Service, Exceptional Profit," in presentations based...

Uncle Maddio's hosting kids' art camps systemwide

Uncle Maddio's Pizza Joint is hosting a free weekly art camp for kids taught by local artisans every Saturday from 11 a.m. to 2 p.m.

Peter Piper Pizza adopts location-based mobile ad service

Peter Piper Pizza has signed on as Single Touch Systems Inc.'s first client for its newly launched FollowMe location-based mobile ad service. Peter Piper Pizza will use Single Touch's FollowMe mobile solution to deliver targeted ads to the smartphones of...

Foodler launches rating system for individual restaurant dishes

Foodler, an online food ordering service, has launched a new 5-star cuisine rating system that allows users to evaluate individual dishes at a restaurant. This system allows users to provide insights into specific items that they have eaten rather than...

E la Carte gets $13.5M in funding to expand restaurant tablets

E la Carte has raised $13.5 million in a Series B round of funding to accelerate the deployment of its Presto tablet designed for restaurants. According to Mashable, the Presto lets customers browse menus, place orders and pay bills at...

Survey: Treating employees well outweighs philanthropy, sustainability efforts

According to Restaurant DemandTracker, a recent survey of restaurant customers in the U.S., treating employees well is more important than giving back to the community or utilizing sustainable food sources. The survey asked people what was important to them when...

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