Mobile queuing solution provider acquires Textaurant Corporation

QLess, Inc., a mobile queuing solution provider helping companies replace physical lines with virtual queues, has announced its acquisition of the assets of mobile paging provider Textaurant Corporation. "This is exciting news for Textaurant Corporation restaurant owners, who now have...

Customer service expert scheduled to speak at Int'l Pizza Expo

Customer service consultant, speaker and author Micah Solomon will speak at the International Pizza Expo, March 24-26, 2014, at the Las Vegas Convention Center. Solomon will speak on "High-Tech, High-Touch Customer Service" and "Exceptional Service, Exceptional Profit," in presentations based...

Uncle Maddio's hosting kids' art camps systemwide

Uncle Maddio's Pizza Joint is hosting a free weekly art camp for kids taught by local artisans every Saturday from 11 a.m. to 2 p.m.

Peter Piper Pizza adopts location-based mobile ad service

Peter Piper Pizza has signed on as Single Touch Systems Inc.'s first client for its newly launched FollowMe location-based mobile ad service. Peter Piper Pizza will use Single Touch's FollowMe mobile solution to deliver targeted ads to the smartphones of...

Foodler launches rating system for individual restaurant dishes

Foodler, an online food ordering service, has launched a new 5-star cuisine rating system that allows users to evaluate individual dishes at a restaurant. This system allows users to provide insights into specific items that they have eaten rather than...

E la Carte gets $13.5M in funding to expand restaurant tablets

E la Carte has raised $13.5 million in a Series B round of funding to accelerate the deployment of its Presto tablet designed for restaurants. According to Mashable, the Presto lets customers browse menus, place orders and pay bills at...

Survey: Treating employees well outweighs philanthropy, sustainability efforts

According to Restaurant DemandTracker, a recent survey of restaurant customers in the U.S., treating employees well is more important than giving back to the community or utilizing sustainable food sources. The survey asked people what was important to them when...

Pigeon Forge Mellow Mushroom features faster ordering option

Tourism-heavy Pigeon Forge, Tenn., will soon include a Mellow Mushroom as part of its Entertainment District. The brand will open in The Island at Pigeon Forge, next to the Great Smoky Mountain Wheel on June 21. "Soon after purchasing the...

Domino's earns a 5-point customer satisfaction gain

An annual report released today by the American Customer Satisfaction Index (ACSI) covers customer satisfaction with full-service restaurants and quick-service chains, as well as airlines, hotels, consumer shipping, and the mail services of the U.S. Postal Service (USPS). Pizza makers...

zpizza adds customer intelligence platform to manage data

To better aggregate and analyze data from a number of sources, zpizza has deployed a new customer intelligence platform from Market Force Information called KnowledgeForce. zpizza collects data from satisfaction survey scores, mystery shoppers, Yelp reviews, etc. KnowledgeForce integrates these...

Pizza concepts heavily represented on Urbanspoon's kid-friendly restaurant list

Urbanspoon, a mobile restaurant discovery application and reservation management system, has released its Most Popular Family-Friendly Restaurants list. The list features 100 of the most popular U.S.

Patxi's Pizza voted best in Bay Area for second year in a row

Patxi's Pizza, a San Francisco-based Chicago-style pizza chain, was voted as "Best Pizza" for the second year in a row in SF Weekly's annual Best of Reader's Poll. SF Weekly says of its annual awards, "Among major world cities, few...

Papa John's apologizes for racist voicemail, fires culprits

Papa John's promptly fired two of its Florida employees after a customer posted their inadvertent "butt dialed" voicemail filled with racial slurs. According to the Daily Dot, a black Papa John's customer in Sanford, Fla., discovered the voicemail after a...

Old Chicago undergoes brand refresh, launches updated menu

Old Chicago Pasta & Pizza, founded in 1976 in Boulder, Colo., has undergone a brand refresh, which includes an enhanced service model and updated menu with more offerings. The chain will now be called Old Chicago Pizza & Taproom and...

Seamless and GrubHub partnership aims to scale growing online, mobile presence

Seamless North America LLC and GrubHub Inc. announced the signing of a definitive agreement to merge their services for ordering takeout.

Tabbedout now offering Google Wallet as payment option

Tabbedout and Google have teamed up to offer Google Wallet as a payment source in the Tabbedout app for Android. Now, at thousands of Tabbedout locations, consumers will have the opportunity to pay from their phone using their Google account....

Papa John's adds Indiana Pacers to sports roster

Papa John's this week announced a sponsorship deal with the Indiana Pacers that gives the pizza chain rights to in-game promotions and use of team marks. To mark the partnership, John Schnatter, Papa John's founder, chairman and CEO, attended Wednesday's...

Report: Consumers want clean restaurants with menu variety

According to a new report from Mintel; cleanliness (96 percent), menu selection and variety (94 percent) and comfortable seating (91 percent) are the most important attributes for consumers planning to dine out. "Because the vast majority of consumers find cleanliness,...

MEDIAPRO deploying animated digital menu boards in restaurants

Covina Burger, a California-based QSR restaurant company, has ditched its plastic backlit menu boards in favor of dynamic digital signage menu boards from MEDIAPRO. The developer of animated digital signage and digital menu boards is also located in Covina. "We...

New iPhone app points to nearest pizza place

There is a new iPhone and iPad app that points consumers in the direction of the nearest pizza establishment. Because who doesn't crave pizza all the time? According to CNET, the Pizza Compass is ideal for those visiting an unfamiliar city or in a hurry.

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