Consumers love the convenience and speed of drive-thru at quick service
restaurants (QSR) and so do the food service establishments that offer this safe,
easy service option. Drive-thru can account for as much as 70% of location
revenues and establishes the location as the “go to” place for future visits.
As restaurant managers of all levels search for new techniques of improving customer experiences, they are realizing how essential the hiring process is. Amidst emerging technology, consumers continue to place high value on personal interaction at point-of-purchase and point-of-sale terminals.
Digital signage is becoming increasingly common in both quick service and fast casual restaurants, so for this month's "Ask the experts" feature, we asked Jeff Pinc, director of food services for Panasonic, 'Have digital menu boards reached critical mass?'
Home Run Inn, Chicago's casual pizza dining institution, has a frozen pizza product that outsells national brands and a new retailed wine brand that's taking off. Its latest? Drive-thru, fast casual pizza.