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Ken Kimmel, co-founder of On the Spot Systems, a customer-satisfaction measurement company, and a former Dunkin' Donuts executive, talked to editor Cherryh Butler about the importance of knowing ones brand and operating within that definition. The conversation took place at the 2013 Fast Casual Executive Summit.
Ellen Hartman, president and CEO of Hartman Public Relations, talked to senior editor Cherryh Butler at the 2013 Fast Casual Executive Summit. Hartman contributed a commentary for the 2014 Fast Casual State of the Industry Report.
Shannon McClellan, key account manager for Kraft, attended the Fast Casual Executive Summit and talked with site editor Cherryh Butler about simple ways to upgrade menu items, such as with Kraft's Grey Poupon.
The couple sparred on immigration reform and the regulatory environment, among other topics.
It's not enough to just have functional and emotional products anymore; consumers want to participate.
This unique gathering, now in it's 8th year will bring together a select group of C-level executives, VPs, and Directors from the fast casual segment for two and a half days of networking and work group sessions designed to foster...
Loyalty programs offer a way to build relationships with customers, and gather mission critical insight into their behavior.
Fast Casual Exec Summit attendees will learn from the industry's brightest.
Panelists will give tips on menu development.
Some of the industry's biggest names will speak at this year's summit.
Participants will be entered in a drawing to win a $100 Amazon gift card and will receive a complimentary copy of the findings.
A quartet of C-suite executives from the fast casual segment will participate in a roundtable Oct. 14 in Denver as part of the annual Fast Casual Executive Summit.
Lon Southerland, senior director, global food and beverage for Marriott International, will keynote the ninth annual Fast Casual Executive Summit, Oct. 12-14 in Denver. During his keynote, Southerland will describe how and why he chose to break from the standard...
Whether it's choosing fries or apples with their burgers or the music playing in the restaurant, guests want to be in charge of everything these days. That trend is why this year's Fast Casual Executive Summit is dedicating a session...
Attendees of the Fast Casual Exec Summit will learn how to inspire customers to "talk up" their brands via social media.
On Sept. 18 and 19, more than 70 fast-casual executives and industry representatives will descend upon the Hotel Palomar in Dallas to attend the 2007 Fast Casual Executive Summit.
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