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Watch for menu trends at airport bars and lounges, Hollywood and convenience stores.
Ken Kimmel, co-founder of On the Spot Systems, a customer-satisfaction measurement company, and a former Dunkin' Donuts executive, talked to editor Cherryh Butler about the importance of knowing ones brand and operating within that definition. The conversation took place at the 2013 Fast Casual Executive Summit.
Ellen Hartman, president and CEO of Hartman Public Relations, talked to senior editor Cherryh Butler at the 2013 Fast Casual Executive Summit. Hartman contributed a commentary for the 2014 Fast Casual State of the Industry Report.
Shannon McClellan, key account manager for Kraft, attended the Fast Casual Executive Summit and talked with site editor Cherryh Butler about simple ways to upgrade menu items, such as with Kraft's Grey Poupon.
The couple sparred on immigration reform and the regulatory environment, among other topics.
It's not enough to just have functional and emotional products anymore; consumers want to participate.
This unique gathering, now in it's 8th year will bring together a select group of C-level executives, VPs, and Directors from the fast casual segment for two and a half days of networking and work group sessions designed to foster...
Loyalty programs offer a way to build relationships with customers, and gather mission critical insight into their behavior.
Fast Casual Exec Summit attendees will learn from the industry's brightest.
Panelists will give tips on menu development.
Some of the industry's biggest names will speak at this year's summit.
Since the economic downturn, the fast casual segment has led the restaurant industry in both sales and unit growth. And it continues to outperform on both fronts. This infographic shows just how hot fast casual dining is.
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