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As restaurant managers of all levels search for new techniques of improving customer experiences, they are realizing how essential the hiring process is. Amidst emerging technology, consumers continue to place high value on personal interaction at point-of-purchase and point-of-sale terminals.
By assessing applicants for their behavioral preferences, you can find out if an applicant has the energy to work the drive-thru, the customer service for the cash register or the trustworthiness to cover the late shift.
Giving an applicant's previous experience a lot of weight in hiring decisions may seem like the prudent approach, but when it comes to finding a right-fit employee, aptitude is more important.
Research by the Food Chain Workers' Alliance paints a dismal picture of working wages and conditions throughout the industry's five core segments – farmers, processing facility employees, distribution, grocery store employees and restaurant/foodservice.
Retaining your top talent will grow increasingly difficult as the economy continues to improve and the labor market tightens.
Employee Hotlines encourage employees to report incidences when they observe unsafe conditions or inappropriate behavior, and promotes a culture of ethical behavior and honesty.
Have you taken a look at the 2012 Restaurant Industry Forecast? If you don't have a copy, you'll want to get one. If you have a copy and haven't read it, you'll want to make a point to take the time to do so.
Adapt your method of hourly hiring and retention to build a better approach that works with the trends instead of against them.
There are three main challenges that hinder innovation: Playing catch up, ambiguity and underdevelopment of employees.
In the age of social media, companies should have immediate crisis plans and proactive training programs.
Cross training allows your business to function with a lean staff, without that constant fear of being caught understaffed.
The total number of new industry positions over the past year now stands at 289,600.
Webinar will help restaurant operators understand the importance of I-9 paperwork.
WyckWyre and Criteria Corp have announced the integration of Criteria Corp's HireSelect assessments into WyckWyre's food and hospitality online hiring systems. The implementation will seamlessly integrate personality, aptitude and skill assessment test screening into WyckWyre's application process, according to a...
WyckWyre, a food and hospitality-specific online hiring system, announced the release of its new V3 system, a platform that the company said gives clients a tool that is as simple to use as popular social networks. The V3 system features...
Seattle-based graZie Mobile, providers of digital marketing solutions for restaurants, has added restaurant industry veteran Jeff Chandler to its advisory board. According to a graZie news release, Chandler's experience as a restaurant operator, entrepreneur, real estate developer and a single...
Entrepreneurs are making slow but steady progress toward growth, according to the Fall 2013 American Express OPEN Small Business Monitor. The research suggests business owners have abandoned their "wait and see" approach, with 32 percent of entrepreneurs making growth a...
Mary's Pizza Shack, a family-owned, Northern California pizza company, has had the PeopleMatter human resource software platform in place for a year and has quantified results from the partnership. Since going live with the software, Mary's has saved more than...
Yum! Brands Inc.'s "Taking People With You" employee leadership training program has received a "Gold Award for Excellence" in the category of custom content from Brandon Hall Group's Excellence in Learning, Talent Management, and Sales and Marketing Awards. The training...
Restaurant industry trade associations have filed a lawsuit against the U.S. Department of Labor (DOL) on behalf of restaurants and restaurant employees who share in tips and participate in tip pools. The lawsuit was brought by the Oregon Restaurant and...
New analysis by the National Restaurant Association shows that the restaurant industry continues to serve as a leading creator of jobs, outpacing overall U.S. employment growth.
FastCasual.com and Hot Schedules are hosting a joint webinar June 28 to discuss efficiencies in restaurant operators' hiring practices. The webinar will be held at 2 p.m. June 28.
FastCasual.com, in partnership with Charleson, S.C.-based PeopleMatter, is hosting the June 19 webinar, "Top 5 Ways Multiple Systems are Killing Your ROI," at 2 p.m. Eastern time. The webinar will cover the pitfalls restaurant operators face when using multiple HR...
Domino's launched its Pizza Hero iPad game about a year ago, allowing fans to create virtual pizzas – from rolling the dough to tapping on the toppings. But now, according to the blog Kotaku, the game (available free at the...
HotSchedules has announced that it has formed a partnership with My Recruiting Center (MRC), a provider of paperless applicant-tracking systems and employee onboarding solutions, to provide a fully integrated single sign-on suite of labor-management and hiring solutions. Features of MRC...
With more than 200,000 jobs added to U.S. payrolls in each of the last three months, hiring managers for summer jobs have more positive news for job-seeking teens this year: seasonal hiring is predicted to be at levels similar to last year and much improved from the recession.
Hiring and Retention strategies, systems and concepts on Pizza Marketplace.
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