Making a Mint

HotSchedules Workforce solution, integrated with the Squirrel POS system, along with the HotSchedules Digital Logbook helps greatly reduce labor costs, streamline the scheduling process and provide for seamless communications at all levels of the Mint Julep organization.

Type: Case Study

Sponsor: HotSchedules


HotSchedules? Roger That!

Roger Brown's and The Cove Tavern were looking for a solution to cut down on time spent scheduling hourly employees, managing requests, documenting shift notes, communicating with and hiring employees.

Type: Case Study

Sponsor: HotSchedules


No Blarney Served Here

The Tilted Kilt was facing enormous challenges with scheduling employees using spreadsheets, particularly because of the number of employees per location (>100) and because they allow weekly requests off and availability for the convenience of their staff. This case study shows how HotSchedules became the perfect solution.

Type: Case Study

Sponsor: HotSchedules


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FEATURES


All-deaf pizzeria is all-good: Human communication is more than words

Melody and Russell Stein, owners of a pizzeria with an all-deaf staff, are now able to share their story with the world thanks to a new project created by Deluxe Corporation’s Small Business Revolution, a national campaign spotlighting the country's "most compelling small businesses."

It’s not a chicken-and-egg scenario: quality comes before sales

By assessing applicants for their behavioral preferences, you can find out if an applicant has the energy to work the drive-thru, the customer service for the cash register or the trustworthiness to cover the late shift.

Glass is half full hiring: it’s all about perspective

Giving an applicant's previous experience a lot of weight in hiring decisions may seem like the prudent approach, but when it comes to finding a right-fit employee, aptitude is more important.

Report: Working wages remain low in the food industry

Research by the Food Chain Workers' Alliance paints a dismal picture of working wages and conditions throughout the industry's five core segments – farmers, processing facility employees, distribution, grocery store employees and restaurant/foodservice.

Restaurants serve up a path to success – Part 2

Retaining your top talent will grow increasingly difficult as the economy continues to improve and the labor market tightens.

Employee hotline – Avoid passing in the no passing zone

Employee Hotlines encourage employees to report incidences when they observe unsafe conditions or inappropriate behavior, and promotes a culture of ethical behavior and honesty.

Restaurants serve up a path to success — Part 1

Have you taken a look at the 2012 Restaurant Industry Forecast? If you don't have a copy, you'll want to get one. If you have a copy and haven't read it, you'll want to make a point to take the time to do so.

A hiring road map: tips to navigate key trends in the hourly landscape

Adapt your method of hourly hiring and retention to build a better approach that works with the trends instead of against them.

Three organizational challenges that hinder innovation (and the solutions to resolve them)

There are three main challenges that hinder innovation: Playing catch up, ambiguity and underdevelopment of employees.

Restaurants add multicultural training as minority populations grow

In the age of social media, companies should have immediate crisis plans and proactive training programs. 

Don't you know it's time to get on board ... the cross-train

Cross training allows your business to function with a lean staff, without that constant fear of being caught understaffed.

Clothes can make the employee

Earlier this month I ran across an article in Freakonomics referencing a study that showed "wearing a white lab coat — a piece of clothing associated with care and attentiveness — improved performance on tests requiring close and sustained attention."...

Don’t gamble on your summer hiring success

If a candidate isn't serious enough to take a short assessment, the odds are he or she won't turn out to be one of your top performers.

Commentary: Be wary of hiring social media 'experts'

By Debbie Goldberg I just have to get this off my chest. It's seems that at least once or twice a month I hear that so-and-so has decided to open their own business as a Social Media "Expert." Ugh. Malcolm...

Screening your background screener

If your application process takes too long, it could repel top talent, leading to bad hires, high turnover and lost profits.

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Hiring and Retention strategies, systems and concepts on Pizza Marketplace.

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