Spread of hours in New York

Are you familiar with the regulation regarding the spread of hours in New York? It applies to virtually every restaurant in the state and failure to adhere to it can lead to sanctions by the state’s Department of Labor. The law works like this: Let’s say a waiter works a double shift, the first shift running from 11:00 a.m. to 2:00 p.m.

Glass is half full hiring: it’s all about perspective

Giving an applicant's previous experience a lot of weight in hiring decisions may seem like the prudent approach, but when it comes to finding a right-fit employee, aptitude is more important.

Restaurants serve up a path to success – Part 2

Retaining your top talent will grow increasingly difficult as the economy continues to improve and the labor market tightens.

Is your staff BYOD and policy free?

Only 30 percent of companies have a policy in place for managing personal mobile devices used by employees for work.

The one left off the list: hourly employees' influence on consumer decisions

While trend lists may not identify employees as a critical factor, the quality of a restaurant's front-line staff has a significant influence on the features that make a QSR stand out.

Restaurants add multicultural training as minority populations grow

In the age of social media, companies should have immediate crisis plans and proactive training programs. 

Don’t gamble on your summer hiring success

If a candidate isn't serious enough to take a short assessment, the odds are he or she won't turn out to be one of your top performers.

PeopleMatter launches real-time scheduling tool

New SCHEDULE module latest launch in PeopleMatter's Software-as-a-Service platform.

Job descriptions — HR’s love letters

It's Valentine's Day. I am sure that some of you celebrate, some of you don't and a few are the diehard anti-card-and-flowers type...

Food fight: Combat rising costs with smarter hourly hiring

The restaurant industry is expected to grow this year, but realizing big profits will be a tall order in the face of rising food and labor costs. State minimum wage increases – ranging from 28 to 34 cents - could...

Screening your background screener

If your application process takes too long, it could repel top talent, leading to bad hires, high turnover and lost profits.

Revitalize ‘good service’: A foodservice must

Loyal customers make approximately 70 percent of all purchases, so increasing loyalty by a mere five percentage points can increase profits by more than 65 percent and growth by more than 100 percent.

A leopard that couldn’t change its spots

What exactly do you know about employees assigned to handle your deposits?

Getting ‘Siri-ous’ in Foodservice HR

As more programs are developed to be voice interactive, it's possible that Siri will one day be capable of interactively pre-screening applicants and more.

De-Silo HR: The Next Evolution

It is projected that by 2013, 15 percent of business intelligence deployments will combine BI, collaboration and social software into decision-making environments.

Fast Casual Executive Summit: the iPad as hiring tool

Patrick Renna from fast-casual concept Boloco advocates providing prospective employees with a tablet to fill out a job application. Here's why.

Don’t wait ‘til Halloween to ghost hunt

The assistant manager was in charge of inputting hours worked by employees into the back office system. She was very diligent in making sure employees were paid accurately and that the employees were punching in and out correctly.

More restaurants streamlining HR process

Q&A with PeopleMatter CEO explores how companies that use SaaS technologies have experienced significantly less turnover.

3 steps to successful seasonal hiring

Seasonal hiring strategy in three easy steps Any day now, that shopping mall food court will be transformed into a Styrofoam North Pole paradise. Red and green decorations will dot your dining rooms, and special warm and homey menu items will make seasonal cameos. The holidays are almost here, which means seasonal hiring is here.

'Save As' is the new 'Print' Part 1

What if I told you there was a secret HR weapon that could increase your overall efficiency, satisfaction and profit…and it wouldn’t cost you any arms, legs or first-borns? You’d stop reading this and start using it, right? Wrong. There...

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