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Loyal customers make approximately 70 percent of all purchases, so increasing loyalty by a mere five percentage points can increase profits by more than 65 percent and growth by more than 100 percent.
What exactly do you know about employees assigned to handle your deposits?
As more programs are developed to be voice interactive, it's possible that Siri will one day be capable of interactively pre-screening applicants and more.
It is projected that by 2013, 15 percent of business intelligence deployments will combine BI, collaboration and social software into decision-making environments.
Patrick Renna from fast-casual concept Boloco advocates providing prospective employees with a tablet to fill out a job application. Here's why.
The assistant manager was in charge of inputting hours worked by employees into the back office system. She was very diligent in making sure employees were paid accurately and that the employees were punching in and out correctly.
Q&A with PeopleMatter CEO explores how companies that use SaaS technologies have experienced significantly less turnover.
Seasonal hiring strategy in three easy steps Any day now, that shopping mall food court will be transformed into a Styrofoam North Pole paradise. Red and green decorations will dot your dining rooms, and special warm and homey menu items will make seasonal cameos. The holidays are almost here, which means seasonal hiring is here.
What if I told you there was a secret HR weapon that could increase your overall efficiency, satisfaction and profit…and it wouldn’t cost you any arms, legs or first-borns? You’d stop reading this and start using it, right? Wrong. There...
Mobile technologies have made HR and operations tools more accessible than ever. At the intersection of smart phone proliferation – now topping 1 billion worldwide – and the demand for B2B mobile solutions – fueled by a total anticipated spend...
Technology has transformed the process of qualifying employees for tax credits and collecting Uncle Sam’s incentives. What was a manual, red tape-ridden process ripe with high potential for errors has become a streamlined digital transaction. In my last column, I...
The use of too much paper cuts hiring efficiencies and weighs down your business. In fact, when reviewing the hiring practices of a publically traded restaurant chain, we found it spends $76,000 a year just to print applications. That's roughly 76 tons of paper. Automation, on the other hand, isn't the future.
One of the most critical —and sometimes frustrating — challenges managers face today is staffing. In the restaurant industry, being fully staffed with high-quality employees is paramount and a key to success.
How did most of your applicants find you? Did they use a job board or did they walk in and ask one of your team members for an application? More and more employers these days are leveraging their social media...
Mary Ellen Slayter, senior editor of SmartBrief, led a panel discussion titled "Taking the Social Media Leap" at People Report's Summer Camp Workforce Symposium in Dallas last week. Panelists talked about their experiences with intranets, social media policy and viral...
People Report Summer Camp addresses the rapidly changing marketplace and the ever-expanding ability to connect and engage via technology and social media.
How much can operators control experiences that diminish their stores reputation?
He was a great find. An experienced fast food manager walked in and applied for an open shift manager position.
Exposure to the elements for any length of time can lead to devastating consequences. Skin unprotected from the sun may result in serious sunburn. With extended exposure to freezing temperatures, human tissue may be susceptible to frostbite.
As many restaurant franchisees are currently contemplating the need to make capital improvements to their restaurants, the recently enacted Small Business Jobs Act of 2010 has provided significant income tax benefits to help lessen the financial burden of such expenditures....