Attackers vs. defenders

Boldness counts when going after your competition's business.

Internet Explorer 8 – People still love it, but there's a problem

IE8 is old, but it is still the most used version of IE today; it is its popularity that makes it such an attractive target for hackers.

Applying Van Halen’s M&M Candy Test to loss prevention

Many of us may be familiar with the peculiar peccadillos of rock bands and divas for specified products in their dressing rooms. We've heard of demands for certain brands of water or required food for the traveling party.

34 ways to fail with a poorly written franchise agreement

Franchise agreements must be prepared, negotiated and reviewed by a specialist from where the restaurant will operate.

Your tolerance for cash shortages – bearable or terrible?

When errors do occur and the cash handling performance is not within established guidelines, the appropriate action should be taken to correct the behavior or performance and get them in compliance.

Don't let hackers scare off your customers

When you think about electronic security, what comes to mind? Do you consider how vulnerable your customer credit cards are, or how easily someone can break into your online bank account? These are the most profitable avenues of attack that...

The top 13 risks to restaurant operations

By having the correct equipment, protocol and training in place, a restaurant will limit its risk and perhaps even reduce Workers' Compensation costs.

Say it ain’t so! – The bogus robbery

 The restaurant manager’s home phone rang. She recognized the cell phone number of her shift manager on the display.

Massive winter storm forces restaurant closures

If power outages last through Valentine's Day, businesses will take an even bigger hit, as the holiday is a high-traffic occasion.

A forgotten key strategy in avoiding menu price increases

Including loss prevention in your strategies to counter higher costs may give you a competitive advantage, and add 3 to 5 percent to the top line.

Domino's: Survival of the fittest means going global

The company is planning a Responsive Web Design initiative that provides a consistent customer experience across digital channels.

Patxi's Pizza responds to settlement over health care law

Company accounting records show 4-percent surcharge was collected for employee health care costs only.

Experts predict 2013 restaurant trends

Expect mobile and human resources technology to grow significantly.

21 business security tips for the holidays

A lot of cash is exchanged at restaurants during the holiday season, making them a target for robbery.

Free webinar includes tips on avoiding customer data breaches

The average cost of a data breach for non-PCI compliance is $80,000.

Are political statements tarnishing the restaurant industry’s reputation?

Following statements against Obamacare, brands’ social media conversations are no longer about the food.

Papa John's boycott threatened over CEO's Obamacare comments

Founder John Schnatter estimates that the reform law will cost between $5 million and $8 million annually.

Simple deterrents to late night restaurant robberies

Often, QSR windows are covered with advertizing or window clings; however, limited visibility from the outside provides cover for a robbery in progress.

Storm forces Wall Street to close for two days

Cheese and wheat prices on the rise.

Restaurant chains brace for Hurricane Sandy

Contingency plans put into place; franchisees told to heed local warnings.

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