Deli meat supplier launches loyalty program

Supplier Norbest Inc. recently announced the launch of a new loyalty program for customers that allows customers to earn points on qualifying products and redeem points for merchandise.

FEATURES


4 ways restaurants can optimize the customer experience through mobile

Mobile searches related to restaurants have a conversion rate of 90 percent with 64 percent converting within the hour.

Mobile CRM is a game changer that puts every restaurant on an even playing field

Heavy users of a brand do respond to rewards, but most customers prefer nuanced benefits, like special status as a VIP who gets access to private promotions.

A framework for measuring and monitoring mobile app loyalty

Even the most loyal customer evaluates every touch point and interaction with a business.

Reward and loyalty programs for your catering customers

Provide your customers with the option to select which program they prefer.

Restaurant insiders highlight the latest mobile ordering, loyalty trends

Now, consumers want on-demand apps that can allow them to receive faster service and more accurate orders.

3 reasons why the Starbucks app would fail at your restaurant

Without mobile ordering, customers only seem to care about mobile payment if you give them free coffee.

How to surprise and delight your loyal customers

Customers spend 15-20 percent more when they order online, so reward them for Web orders.

The CMO's paradox

Seventy-two percent of consumers feel that online promotions or emails they receive don't speak to their interests.

CEO: EMN8 rebrands to keep up with digital, international trends

The company's new loyalty service allows customers to engage with a brand across multiple channels.

Papa John's stokes pizza's digital war

Papa John's claims that more than 45 percent of orders now come from ecommerce.

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NEWS


Papa Murphy’s scores high for guests’ ‘intent to return’

Market Research firm Technomic has released new data examining restaurant guests’ intent to return and their reasons for doing so, which vary by generation, according to the research. The research reveals that more consumers report they will return in the...

Agilysys expands restaurant solution to include loyalty, payment gateway

Agilysys Inc., a provider of IT and hospitality software and services, announced it has expanded its rGuest product offering to include solutions for online dining reservations, table management, loyalty and a Point-to-Point Encryption payment gateway. According to a news release,...

Paytronix adds four POS integrations to its rewards platform

Paytronix Systems Inc. announced that it has expanded its rewards platform with integrations to four additional POS systems, including Par Pixel Point, Digital Dining, tablet-based NorthStar, and the new VeriFone Evolution VX520 terminal.

Paytronix launches rewards solution for multiunit chains

Paytronix Systems Inc. has introduced its new EXPRESS Pilots program designed specifically to help restaurant and retail chains create and deploy a new rewards program. According to a news release, EXPRESS Pilots leverages Paytronix’s out-of-the box features so chains can...

How to craft a loyalty program for active social networkers

New research from Mintel shows that posting food pictures has gone beyond a few fringe foodies and is infiltrating the mainstream: 13 percent of those who have dined out in the past month and use social media have posted a...

Lavu iPad POS integrates loyalty platform

Lavu Inc., provider of the iPad POS for restaurants, has announced a seamless integration to the loyalty platform offered by LoyalTree. The company said benefits of the partnership include connected backend dashboards for easy access to customer histories and customizable...

ZinMobi brings pizza-focused mobile marketing software to North America

Ireland-based ZinMobi, a provider of mobile marketing software for pizza chains, has expanded its operations to North America. ZinMobi's technology requires no upfront investment and minimum continuing administration. The platform targets customers according to their purchase behavior, enabling pizza chains...

Adoption rates for restaurant loyalty programs lower than other industries

Despite an increased focus on loyalty apps and loyalty programs by many big-name restaurant brands in recent months, plenty of opportunities remain in the loyalty space. According to a new study from Deloitte, just 25 percent of consumers consider loyalty...

Merchant Warehouse acquires loyalty program provider

Merchant Warehouse, a provider of payment technologies, announced its acquisition of Opticard, a provider of gift and loyalty programs. According to a news release, this acquisition will allow Merchant Warehouse to offer deeper mobile and digital engagement opportunities for small...

Domino's Pizza tops list of pizza loyalists

Brand Keys today released its 18th annual Customer Loyalty Engagement Index, measuring customer loyalty in a variety of categories. According to the report, conducted by New York-based research and consulting group Brand Keys, the "interaction of mobile and socially networked-consumer...

Restaurant review app Humm goes live

Humm, an Austin, Texas-based startup, has unveiled its patent-pending technology and analytics platform designed for restaurant feedback. Powered by an Android tablet, the Humm application enables customers to voice their opinions about a restaurant prior to leaving the establishment. The...

LiveDeal goes live in LA

The geo-location platform LiveDeal Inc. announced that it has launched in the Los Angeles market. The livedeal.com platform has been tested in Los Angeles in recent weeks, and has signed up hundreds of participating locations as of the official launch,...

Pizza Pizza introduces hybrid loyalty and gift card program

Pizza Pizza has launched its "Club 11-11" loyalty program, which offers a hybrid loyalty and gift card, according to the company. As an introductory offer, customers who enroll in the card-based program, collect a 10 percent credit on every walk-in...

Yub launches 'offline affiliate network' to track ad spend

The Mountain View, Calif.-based company Yub has launched what it said is the world's first offline affiliate network that enables merchants, retailers and restaurants to track consumers from online clicks through offline purchases, directly linking digital marketing spend to offline...

Live Basil Pizza pushes loyalty program for Thanksgiving Eve promotion

Colorado's Live Basil Pizza has declared Nov. 27 as "National Fresh Pizza Day," and is encouraging consumers to order a pizza and avoid cooking the day before Thanksgiving. According to market research firm Technomic, the day before Thanksgiving is one...

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