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Operators can now collect valuable information about their customers, find micro segments, create predictive analytics, and pass that value on.
The brand is aiming for 25 locations in the next year, including a debut in the Midwest and New York.
A selfie that includes your restaurant, food or drink is a perfect form of implied testimonial.
Thinking about plunging in to mobile marketing? Now is a great time, according to Jack Philbin, co-founder, president and CEO of Vibes and chairman of the Mobile Marketing Association.
Gift cards are a low-cost marketing tool that can help any size restaurant boost sales, order values and profit margins, and can deepen customer relationships.
Uno fresco will leverage its brand equity to expand its footprint and harness customer loyalty.
With geo-triggered ordering, customers make their order in advance and the order gets pushed to the kitchen only when the customer walks in.
Mobile searches related to restaurants have a conversion rate of 90 percent with 64 percent converting within the hour.
The company is in the midst of a new POS rollout that is expected to drive labor efficiencies, speed of service and order accuracy.
The volume growth from digital has offset increases in the price of cheese and pork.
Offer customers something, like a discount or a recipe, in return for their like.
Every star on a Yelp review leads to a 5 to 9-percent increase in revenue and First Watch uses the site as part of its business model.
Heavy users of a brand do respond to rewards, but most customers prefer nuanced benefits, like special status as a VIP who gets access to private promotions.
Even the most loyal customer evaluates every touch point and interaction with a business.
From menu rollouts to marketing campaigns, some concepts are in the spirit.
Digital ordering should make up more than half of sales for the bigger brands within the next year.
Provide your customers with the option to select which program they prefer.
Younger consumers are willing to pay extra for products from companies with positive social, environmental impacts.
The brand examines sales and coupons to find out what works, and also leverages word-of-mouth messaging from loyal customers.
Apps must provide significant value and engagement to users, not just routes to ads or videos or other low-value ends.
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