OrderUp adds AOL veteran to executive team

Baltimore-based OrderUp has hired former AOL SVP of Corporate Development Michael Smith as its new VP of Corporate and Business Development. The move will support OrderUp's growth. According to a news release, OrderUp's order and delivery volume has recently increased...

FEATURES


The pace of fast casual pizza accelerates in 2014

Despite a number of headwinds such as high cheese and beef prices and labor pressures, many operators remain optimistic for 2015.

Competition for talent among hot trends for employers in 2015

The upswing in the economy means competition for talent will heat up in 2015. That means employers need to up their game when it comes to attracting and retaining the best team members.

Online cultural inclusiveness: Something for restaurant brands to think about

Focusing on how diversity is presented on a company website provides an opportunity to reaffirm our industry’s commitment to reaching a multicultural workforce and customer base.

Bringing millennials to your table

Millennials believe they simply don't have time to commit to a sit down 90-minute meal, so brands should deliver succinct experiences to help customers do more with limited time.

Social media expert: Restaurants need to get better at brand storytelling

The challenge is no longer having the biggest presence or most followers; now quality matters before activity.

Log onto the tech revolution or get left behind

Restaurants are opting for fully integrated digital menus, which speed up service, educate customers easily and tap into inventory and POS systems.

How to get millennials to stay committed to your brand

If you can provide an affordable, healthy, flavorful solution on a consistent basis, millennials are going to prefer your brand.

Having a loyalty app will help increase your bottom line

Membership in loyalty programs is growing at a rate of 26.7 percent and loyalty programs can increase a brand’s market share by 20 percent.

Mobile payments: Where the consumers are going

To approach mobile payments, make sure your guests want it, that you have the right infrastructure in place and that you have a plan for the data you can collect.

Pizza Hut announces complete brand, menu overhaul

Changes include new crusts, drizzles, toppings, uniforms, website and more.

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NEWS


Snagajob launches video job application feature

Snagajob has released its free app for iOS and Android, designed to make the job posting/hiring process easier by using a smartphone’s or tablet’s video, photo and GPS technology. Employers can currently post jobs for free via the app’s free...

Healthy Dining adds tech execs to support growth

California-based Healthy Dining has added two information technology professionals to help the company's growth. Steve Palmer and Alex Kang will further the development of Healthy Dining’s new software and digital platforms. Additionally, the team will develop new software applications designed...

Uncle Maddio's new IT strategy includes loyalty, ordering and security

Uncle Maddio's Pizza Joint will launch a new IT strategy in Q1 aimed at improving customer engagement and franchisee satisfaction.

ChowNow adds Apple Pay platform

Company claims to be the first online ordering system to offer the new payment technology.

NCR Silver POS integrates LevelUp's payment platform

The NCR Silver POS system for small businesses has been integrated with LevelUp's mobile payment and payment platform. According to an announcement from the companies, the integration was made to provide small businesses – primarily fast casual restaurants – with...

Researchers use text-mining software to predict success, failure of DC restaurants

The computer-assisted text analysis was more accurate at predicting restaurants' demise than ratings alone (although it is most powerful when used in combination with numerical ratings).

Interactive Customer Experience Summit coming to Chicago in June

The conference will focus on technologies such as digital signage, self-service kiosks, mobile and tablets, as well as emerging technologies like beacons, virtual assistants and augmented reality.

Pizza Hut's Oman system honored for Big Data actions

Pizza Hut Oman has been awarded the "Most Innovative Industry Application of Big Data" at The Customer Festival Awards, held recently in Dubai. According to a news release, the winners were selected by an independent panel of judges from brands...

LevelUp introduces gift cards

LevelUp has announced the introduction of gift cards into its mobile payment ecosystem. LevelUp's gift cards are seamelessly integrated with the company's existing platform and available at its 14,000 merchants and nearly 2 million users. With the introduction, LevelUp merchants...

Edible Arrangements' founder launches technology company

Tariq Farid, founder and CEO of Edible Arrangements, announced the launch of a new technology company, Naranga. According to a news release, Naranga offers software solutions designed to help franchise companies and small businesses take advantage of emerging technologies to...

Online ordering platform added at Carmela's Pizzeria

Greenfield Farms Food, parent company of Carmela's Pizzeria, has announced the completion of the brand's online ordering system. Additionally, the company has started development of a mobile app. Carmela's online ordering platform integrates into its new website and also features an interactive catering menu.

Dining app expands mobile ordering platform across all foodservice markets

Toronto-based maegan, a mobile ordering and payment platform, is now available for use across all food and beverage service markets, including hospitals, stadiums, hotels and food courts. "Mobile ordering is traditionally associated with restaurants, but we wanted to bring this...

ShopKeep launches new ecommerce site

ShopKeep, a cloud-based small business technology provider, today unveiled its new ecommerce site, shop.shopkeep.com. To celebrate the launch, ShopKeep is giving new customers a free credit card reader that supports Apple Pay and chip cards. According to the company, the...

Papa John's hits 50% digital sales milestone, adds Google Wallet

Pizza chain will now begin accepting Google Wallet Instant Buy as a payment method for delivery and carry-out orders placed through the Android app.

New app gives customers menu, nutritional info across brands

App users can to view detailed nutrition information for each entree and search for selections that meet specific dietary requirements.

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