Fishbowl, Olo integrating to allow operators to leverage online ordering data for better customer engagement

Fishbowl and Olo are integrating their platforms to allow restaurant operators to leverage online ordering data as a source for identifying customers and transactions.The partnership should also help operators create better engagement and increase repeat visits and sales, according to...

1000 Degree Neapolitan Pizza heats up CO

Denver will soon be warmed by 1000 Degrees Neapolitan Pizza's newest location, coming Dec. 1, according to a press release.

PizzaRev rolls out mobile app

PizzaRev has partnered with Punchh platform to launch its mobile app. Upon downloading, members will receive a free pizza or entree salad. The app features "Rev Rewards" loyalty program as well as online ordering and mobile pay. "Our commitment to...

Blaze Pizza opens new Chicago-area location

Blaze Fast-Fire'd Pizza is opening a new Chicagoland location in Orland Park on Nov. 14, according to a press release. Franchise partner, Adam Cummis, said he hopes to build strong community ties with local groups and create a spot where guests can connect, create and enjoy. The location will host a grand opening with free pizzas on Nov.

Papa John's debuts new Pan Pizza

Papa John's is kicking off its new pan pizza, and the results will have casual eaters and hard-core fans alike excited to try it, according to a press release. "We've been working for a year and a half on this...

Domino's adds one more way to order online

Domino’s Pizza took another digital jump in delivery technology this week, announcing that it will use bot technology to let U.S. customers with a pizza profile order via Facebook Messenger, beginning today. Domino's new ordering bot allows customers to place...

Olo Dispatch covers nation, half of US population

Digital ordering service provider Olo has announced that its year-old Dispatch delivery service now covers all of the U.S. and half of the nation's population, according to a press release. The service allows customers to visit restaurants’ existing digital ordering...

Free webinar: How to Create Loyal Guest Behavior

Restaurant chains across the country are continuing to build and execute loyalty programs that provide immediate and sustainable results. Loyal customers have the power to revive stagnant brands and help industry leaders remain competitive, which is particularly important in an uncertain economic climate.

Toast, Chowly debut POS integration for third-party ordering

Toast and Chowly are partnering to integrate third-party online ordering systems into POS software, according to a news release. As most restaurateurs already know, third-party online ordering has created some manpower problems, since orders typically come in via fax or other means that necessitate order re-entry into the resetaurant's POS system.

Houston residents get one-hour Prime Restaurants delivery

Houston-area Amazon Prime members can now get food delivered in an hour from a large assortment of restaurants in the Texas city. Houston subscribers to the service can use the Prime Now website to view participating restaurants and menus, as...

Olo, Conversable team up on new order, social messaging solution

Olo and Conversable are teaming up to bring a new option in social ordering and messaging to the restaurant industry. Customers can place orders using messenger applications like Facebook Messenger, Twitter and Kik, and a link to a secure payment...

Jersey shore pizza chain adds pay-at-the-table from Ingenico

Ingenico Group and Datacap Systems, an integrated payments middleware provider, have announced the installation of its pay-at-the-table product at Uncle Oogie's, a New Jersey and Philadelphia-based chain of pizzerias. Using Ingenico's smart terminals, Datacap's point-of-sale partner, PDQ Signature Systems, was...

Technomic report says customers blame restaurants for third-party delivery service failures

Technomic Inc. found that 76 percent of consumers polled hold restaurants responsible for all errors on online portals and delivery services.

RSR reveals digital gift card winners

Retail Systems Research has published the report, "Digital Gift Cards In 2016: Where Omni-Channel Strategy Meets Customer Expectations." "Consumers are increasingly engaging with retailers through digital channels first, creating a demand for the retailer to be where the customer is,"...

QikServe partners with Van Hessen on mobile ordering and payment

QikServe, a mobile order and payment company, announced it has signed a distribution agreement with Van Hessen, a provider of automation systems for the hospitality sector in the Netherlands, according to a press release. The distribution agreement will see Van...

ChowNow/Google partnership may be match made in heaven for restaurants

The ordering and marketing restaurant platform ChowNow is partnering with Google to allow customers to order straight from a restaurant's online business profile. This translates to more than 5,000 restaurant clients who will now be able to tap into mobile...

Free webinar: How to Create Loyal Guest Behavior

Restaurant chains across the country are continuing to build and execute loyalty programs that provide immediate and sustainable results. Loyal customers have the power to revive stagnant brands and help industry leaders remain competitive, which is particularly important in an...

Stellar Loyalty, Splick.it/Onosys unveil collaboration

Stellar Loyalty and Splick-it/Onosys have announced a partnership to provide a pre-integrated solution for a next generation restaurant experience. "We recognize the frustration and challenges that restaurants face trying to free up budget from system maintenance to effectively invest in...

NRA: Restaurateurs want technology without headaches

Only 12 percent of restaurant operators consider themselves to be cutting-edge in implementing technology, according to a recent study conducted by the National Restaurant Association and sponsored by American Express. “Research demonstrates the integral role technology can play in helping...

Instagram: One marketer's take on why it may be a restaurant's best friend

There's a lot of buzz lately in the food service community about Instagram and its value as a visual marketing tool. That's part of the reason a Toronto-based marketer started delving into the platform's value and use across the food-service...

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