Jersey shore pizza chain adds pay-at-the-table from Ingenico

Ingenico Group and Datacap Systems, an integrated payments middleware provider, have announced the installation of its pay-at-the-table product at Uncle Oogie's, a New Jersey and Philadelphia-based chain of pizzerias. Using Ingenico's smart terminals, Datacap's point-of-sale partner, PDQ Signature Systems, was...

Technomic report says customers blame restaurants for third-party delivery service failures

Technomic Inc. found that 76 percent of consumers polled hold restaurants responsible for all errors on online portals and delivery services.

RSR reveals digital gift card winners

Retail Systems Research has published the report, "Digital Gift Cards In 2016: Where Omni-Channel Strategy Meets Customer Expectations." "Consumers are increasingly engaging with retailers through digital channels first, creating a demand for the retailer to be where the customer is,"...

QikServe partners with Van Hessen on mobile ordering and payment

QikServe, a mobile order and payment company, announced it has signed a distribution agreement with Van Hessen, a provider of automation systems for the hospitality sector in the Netherlands, according to a press release. The distribution agreement will see Van...

ChowNow/Google partnership may be match made in heaven for restaurants

The ordering and marketing restaurant platform ChowNow is partnering with Google to allow customers to order straight from a restaurant's online business profile. This translates to more than 5,000 restaurant clients who will now be able to tap into mobile...

Free webinar: How to Create Loyal Guest Behavior

Restaurant chains across the country are continuing to build and execute loyalty programs that provide immediate and sustainable results. Loyal customers have the power to revive stagnant brands and help industry leaders remain competitive, which is particularly important in an...

Stellar Loyalty, Splick.it/Onosys unveil collaboration

Stellar Loyalty and Splick-it/Onosys have announced a partnership to provide a pre-integrated solution for a next generation restaurant experience. "We recognize the frustration and challenges that restaurants face trying to free up budget from system maintenance to effectively invest in...

NRA: Restaurateurs want technology without headaches

Only 12 percent of restaurant operators consider themselves to be cutting-edge in implementing technology, according to a recent study conducted by the National Restaurant Association and sponsored by American Express. “Research demonstrates the integral role technology can play in helping...

Instagram: One marketer's take on why it may be a restaurant's best friend

There's a lot of buzz lately in the food service community about Instagram and its value as a visual marketing tool. That's part of the reason a Toronto-based marketer started delving into the platform's value and use across the food-service...

Managers waste food no more: HotSchedules and BiRite announce partnership

HotSchedules and BiRite Foodservice Distributors have announced a partnership intended to help restaurant and hospitality managers accurately order and monitor inventory. Managers can now receive BiRite products through HotSchedules inventory, according to a release. HotSchedules is an application that allows...

Dippin' Dots now available across US in Chuck E. Cheese restaurants

Since its introduction in 2015, the demand for Dippin' Dots has increased among Chuck E. Cheese customers, according to a company press release.

Pizza Hut instant-chats customers

Pizza Hut, along with leading SaaS platform tech company, Conversable, said the chain has launched a new Pizza Hut social ordering platform or "chatbot" that allows the so-called "conversational ordering" from the brand's menu via Facebook Messenger and Twitter. "The...

Sports fans would embrace mobile food, drink ordering at events

Ever found yourself hungry at a sporting event, run to the concession and then, due to long lines, jog back to your seat so you don't miss alot of action? You're not alone. Long wait lines are a prime reason...

Grubhub offers restaurateurs access to consumer ratings and reviews

Grubhub, the online food delivery service, announced the launch of its new faceted ratings and reviews system in a press release. The new system provides insights into three aspects of the take-out experience, including delivery time and order accuracy, as well as food quality.

Domino's releases hot summer deal

Domino's is offering 50 percent off all menu-priced pizza orders placed online for one week, concluding Sunday,  according to a company press release. "Summer is a great time of the year for picnics, family gatherings and pool parties," Jenny Fouracre, Domino's spokesperson, said in the report.

DoorDash promises, delivers California service

DoorDash announced in a company press release its debut into specific regions of the Sacremento Valley, marking the door-to-door food delivery technology's 26th major city market across North America. According to the release, Sacramento consumers can order from hundreds of...

Uber defies Brexit in debuting new London food delivery service

Popular taxi-hailing service Uber is expanding its food delivery to a second location in Europe: London. Londoners can download the UberEATS app and order local favorites from eateries, including The Good Life Eatery, Chilango, Snog, Hotbox and more, according to...

Culinar introduces online ordering service

Culinar has launched its online ordering service that allows businesses to reach current customers and market to new users by creating a no-hassle digital ordering experience.

QikServe revs up mobile ordering for hospitality sector

QikServe, a mobile order and payment company, has launched QikServe 5, which is designed to speed up the integration of mobile ordering and payment technology in the hospitality sector. QikServe's patented "Waiter in Your Pocket" technology lets guests order and...

Report: Mobile-centric, reward strategies can foster customer engagement

To better engage consumers restaurants should deploy mobile-centric dining experiences and offer up rewards, according to a new report on loyalty strategies and trends. The report, from Excentus, states friendly rewards that provide value and engaging mobile device experiences can...

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