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Restaurants are discovering the power of leveraging apps, loyalty programs and games to engage customers and drive traffic.
Themes for 2015 include customization, freshness and mobile ordering/payments.
Despite a number of headwinds such as high cheese and beef prices and labor pressures, many operators remain optimistic for 2015.
Changes include new crusts, drizzles, toppings, uniforms, website and more.
The company remains bullish on North China and is focused on shifting its marketing and menu strategies to support growth in the market.
Millennials are accustomed to technology and like a sensory experience – to touch and feel things – and kiosks give them that opportunity.
Restaurants can become victims of their own success when high volume slows down service. Check out these tips for satisfying the need for speed.
Voice ordering was also a highlight of Q3, with more than 200,000 voice orders placed despite no promotion of the platform since the June launch.
As the brand continues its turnaround strategy, it will launch a new advertising position in Q4 aimed at millennials.
The company expects its mobile site to launch by the end of this year and is investing 'seven figures' into additional digital initiatives.
It's not surprising that today's restaurant consumer expects restaurants to offer technologies which make the dining experience as frictionless as possible, and prefers restaurants whose offerings support what's important to them.
Louisville, Kentucky-based Papa John's Pizza is offering free pizza in celebration of Super Bowl Sunday.
San Francisco-based SpoonRocket, an on-demand meal delivery startup, has announced that it now accepts Bitcoin as a form of payment.
Ziosk, provider of ordering, entertainment and pay-at-the table tablets, or tabletop kiosks, announced it has successfully installed tablets at restaurants across all 50 states with its most recent deployment in Wyoming.
The deal marks restaurant search app Zomato's entrance into North America. Zomato is now active in 22 countries.
Baltimore-based OrderUp has hired former AOL SVP of Corporate Development Michael Smith as its new VP of Corporate and Business Development. The move will support OrderUp's growth. According to a news release, OrderUp's order and delivery volume has recently increased...
Uncle Maddio's Pizza Joint will launch a new IT strategy in Q1 aimed at improving customer engagement and franchisee satisfaction.
Company claims to be the first online ordering system to offer the new payment technology.
Greenfield Farms Food, parent company of Carmela's Pizzeria, has announced the completion of the brand's online ordering system. Additionally, the company has started development of a mobile app. Carmela's online ordering platform integrates into its new website and also features an interactive catering menu.
Toronto-based maegan, a mobile ordering and payment platform, is now available for use across all food and beverage service markets, including hospitals, stadiums, hotels and food courts. "Mobile ordering is traditionally associated with restaurants, but we wanted to bring this...
CARDFREE Inc., a mobile commerce provider, has launched its next generation order-ahead product and has also signed a patent license with Ameranth Inc., which provides web and wireless data synchronization. According to a news release, the patent license enables CARDFREE...
Domino's Pizza is offering 50-percent off all menu-priced pizza orders placed digitally for an entire week, beginning today and running through Dec. 7. "We're excited to bring even more convenience to customers who are taking advantage of Cyber Monday," Spokesperson Chris Brandon said in a news release.
Pizza Hut UK has launched a new "Subconscious Menu," which includes 20 ingredients ranging from chicken to peppers. According to The Telegraph, however, the ingredients are not the main draw. The digital menu features eye-tracking technology, developed by Swedish-based Tobii Technology, that helps customers with their orders.
Online ordering and marketing platform ChowNow now integrates with the Yelp Transaction Platform to allow restaurants to take orders directly from their Yelp business page.
Paytronix Systems Inc. has announced that Canada's Boston Pizza has selected the Paytronix Rewards platform as the foundation for its new Boston Pizza MyBP Program. According to a news release, Boston Pizza selected Paytronix because of its integration with both...
Online ordering has grown exponentially in recent years as consumers increasingly turn to their mobile devices and computers for quick, convenient order placing. Larger chains are starting to see digital sales reach 40-plus percent and are pushing the ever-changing platform through various promotions.
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