Technomic report says customers blame restaurants for third-party delivery service failures

Technomic Inc. found that 76 percent of consumers polled hold restaurants responsible for all errors on online portals and delivery services.

ChowNow/Google partnership may be match made in heaven for restaurants

The ordering and marketing restaurant platform ChowNow is partnering with Google to allow customers to order straight from a restaurant's online business profile. This translates to more than 5,000 restaurant clients who will now be able to tap into mobile...

Free webinar: How to Create Loyal Guest Behavior

Restaurant chains across the country are continuing to build and execute loyalty programs that provide immediate and sustainable results. Loyal customers have the power to revive stagnant brands and help industry leaders remain competitive, which is particularly important in an...

NRA: Restaurateurs want technology without headaches

Only 12 percent of restaurant operators consider themselves to be cutting-edge in implementing technology, according to a recent study conducted by the National Restaurant Association and sponsored by American Express. “Research demonstrates the integral role technology can play in helping...

Managers waste food no more: HotSchedules and BiRite announce partnership

HotSchedules and BiRite Foodservice Distributors have announced a partnership intended to help restaurant and hospitality managers accurately order and monitor inventory. Managers can now receive BiRite products through HotSchedules inventory, according to a release. HotSchedules is an application that allows...

Pizza Hut instant-chats customers

Pizza Hut, along with leading SaaS platform tech company, Conversable, said the chain has launched a new Pizza Hut social ordering platform or "chatbot" that allows the so-called "conversational ordering" from the brand's menu via Facebook Messenger and Twitter. "The...

Grubhub offers restaurateurs access to consumer ratings and reviews

Grubhub, the online food delivery service, announced the launch of its new faceted ratings and reviews system in a press release. The new system provides insights into three aspects of the take-out experience, including delivery time and order accuracy, as well as food quality.

Domino's releases hot summer deal

Domino's is offering 50 percent off all menu-priced pizza orders placed online for one week, concluding Sunday,  according to a company press release. "Summer is a great time of the year for picnics, family gatherings and pool parties," Jenny Fouracre, Domino's spokesperson, said in the report.

Uber defies Brexit in debuting new London food delivery service

Popular taxi-hailing service Uber is expanding its food delivery to a second location in Europe: London. Londoners can download the UberEATS app and order local favorites from eateries, including The Good Life Eatery, Chilango, Snog, Hotbox and more, according to...

Culinar introduces online ordering service

Culinar has launched its online ordering service that allows businesses to reach current customers and market to new users by creating a no-hassle digital ordering experience.

Wingstop launches dynamic social ordering platform

Wingstop debuted a multi-channel social ordering platform this week, stating it is the first of its kind and offers order-placing via Twitter and Facebook Messenger. A company news release calls the technology a dual-platform conversational tool that allows customers to order and customize choices with flavor options and sides selections.

mPOS increases faster than expected, opens market to new vendors

Restaurateurs still pondering a move to smartphone- and tablet-based POS systems might be interested in the latest Juniper Research study: It predicts that within five years, retail transactions via mPOS systems will represent 20 percent of all transactions. This is...

Pizza Hut gives free pizza in exchange for emoji-emblazoned Pepsi bottles

Pizza Hut and Pepsi are partnering to boost sales of both products this summer through a co-promotion that gives customers free pizza in exchange for pizza emoji-emblazoned Pepsi bottles. From June 1 to Aug.

Grubhub's new platform enhances management options

Online and mobile food ordering and delivery provider, Grubhub, launched a new in-restaurant platform called GrubCentral. It's accessible from any device and allows restaurant supervisors to manage menus, review Grubhub financial statements and process orders. "Efficiencies driven by this new...

Deputy, Square launch digital business management platform

Deputy, a global workforce management solution, has partnered with Square to create a digital business management solution for restaurant owners and retailers. It allows customers to integrate business sales and labor costs from Square with staffing and timesheet management, creating...

Punchh, Olo partner to drive restaurant sales

Punchh has announced a partnership with the digital-ordering provider, Olo, over the weekend. The full integration of the two platforms allows restaurants to offer customers loyalty incentives and other special offers through online ordering, according to a news release. One...

Splick.it acquires ONOSYS to make going mobile easy for restaurants

Splick.it and ONOSYS have joined forces to provide multi-unit restaurants access to a mobile and online ordering system, integrated loyalty and catering programs, and technology support, according to a company press release. Splick.it, a SaaS technology platform and one of...

Pizza Patrón updates website with responsive design

Pizza Patrón has updated its website with responsive design to create a better experience for users on any device.

Grimaldi's Pizzeria launches online ordering

Grimaldi's Pizzeria has launched an online ordering system for take-out orders.

Blaze Fast-Fire'd Pizza launches mobile app

Blaze Fast-Fire'd Pizza has unveiled its new mobile app.

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