Massive Big Food study holds lessons for restaurant industry today

American Big Food is losing market share like someone just pulled the plug from its collective bathtub, according to a newly published study on the state of Big Food.

'Do you want fries and a fill-up with that, sir?' C-stores compete for restaurant business

As if the restaurant business weren't competitive enough already, now it appears that convenience stores want in on the action, too. There's no telling how such a trend might change the food-service industry.

Expert advice for restaurateurs if a fake restaurant Facebook page steals your location

At least 60 Houston restaurants are being misrepresented as fictional restaurants, as we reported yesterday, but nobody is sure why. We posed the question to the experts to help other restaurateurs avoid being victimized.

Learning from the best and the worst restaurant apps

Nearly half of the top 100 restaurant chains don't have a native app, even though consumers expect one. Gleaning wisdom from over 1 million app reviews has revealed some interesting lessons and principles, from both the well-done apps to the mobile flops.

Foodtech key to tapping into growing Indian foodservice market

A new report from TechSci Research shows that over the next five years, India may be one of the most promising markets for food service investment, But you must be a leading-edge system for both online ordering and meal delivery.

3 types of rewards to increase employee satisfaction

By Autumn Manning, CEO of YouEarnedIt A recent Restaurant Opportunities Centers study revealed that the lack of benefits and flexible days off is a pervasive problem for those who work in restaurants. These people are often in school, balancing a...

3 steps to cutting 1 huge expense

Legal hacks of credit card fees may seem complicated at first, but once understanding the three basic components of payment processing statements, they become as easy as swiping the card.

Huge journalistic error puts Chick-fil-A in the hot seat

A news story posted nearly a year ago about a Chick-fil-A's employees donning "Back the Blue" T-shirts stated that the shirts were in support of police and the city's local high school football team, but other sites have picked up the story this week and are reporting that the shirts are solely in support of "Blue Lives Matter."

3 ways Chipotle can avoid blowing its reputation

Chipotle's latest scandal is proof that bad things happen to great brands. And keep happening.

Innovative Upstarts Part 2 - Toppers: A cocky brand that dares to take on the big pizza guys

Scrappy anti-corporate brand, Toppers Pizza, is almost daily delivering a box full of attitude to the older more iconic pie-makers in this sector.

How to light up your brand: 4 innovative execs tell all

This four-part series looks into the successes behind Toppers, Mooyah Burger, Slim Chickens and Which wich.

The start-up and the old-timer: A tale of 2 pizza chains

Longtime pizza chain, Hungry Howie's and relative newcomer, MidiCi, take very different approaches to the category but still have something very fundamental in common.

Still need to fill some summer employee spots? Look for candidates with camp counselor qualities

Need some pinch-hitters to flesh out the spring hires that didn't work, or didn't last? Think about candidates who've had experience as camp counselors, or show those kinds of qualities because they are often both leaders and team players who work well in the restaurant setting.

Harris Poll forewarns of potential upheaval due to upcoming OT regulation

Americans have a hard time putting work away. In a new Harris Poll, most said it's at least partly because they have too much to do to in an eight-hour day.

How to get 'free' money out of your landlord

When it comes to opening a location in a shopping center, obtaining a lease with a prime location and reasonable lease terms can be difficult for many small restaurant concepts. Michael Walters, president of Falcon Realty Advisors' Restaurant and Entertainment Group, reveals a couple secrets that could help.

The peanut butter (allergy) crunch heard ‘round the country

In what should serve as a cautionary tale for the entire foodservice industry, Panera Bread faces a $500,000 lawsuit over a grilled cheese sandwich contaminated with peanut butter.

Are your restaurants in compliance? Major changes take effect Friday for business first aid kits

The regulations change this Friday on the bare minimum number and type of medical supplies that all U.S. workplaces must have under the law.

Part One: A new restaurant sector pokes its way out of the shell in California

In this first of a three-part series, we take a closer look at the chain that claims it's inventing a new restaurant sector that combines speed and quality into an idea that some industry analysts say the market is clamoring for.

It's almost summer: Is your restaurant set for the big stink?

Summer is just around the corner and so are the odors inherent when warmer weather and food mix at your restaurant. Here are six tips from the maintenance experts at Cintas to keep down the stink this summer.

An overall 'up' week, aside from Domino's and natural gas

Prices were up for just about everything this week, except for natural gas in the Northeastern U.S. and Domino's, both of which fell.

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