Take care of your customers

Kelly Roddy, CEO of Schlotsky's, was part of the CEO panel during the recent Fast Casual Executive Summit in New Orleans. He said that operators are currently experiencing tough challenges with the economy, the legislative environment and more competitive. To...

Fazoli's CEO accepts FastCasual.com's highest award

Carl Howard, CEO of Fazoli's, accepts his award during FastCasual.com's Top 100 Awards Banquet. Fazoli's was named No. 1 on the 2013 list of Fast Casual Top 100 Movers & Shakers.

New solution helps control labor, inventory costs

WhentoManage has launched a new platform to help control inventory and labor costs, said Walker Thompson, VP of sales and marketing. The solution connects the data from the POS system to what's on the shelf, so staff can easily see...

GeekBeat.TV interviews Yelp exec

The hosts of GeekBeat.TV chat with Darnell Holloway of Yelp about how restaurant owners can use the customer reviews to attract and retain customers.

Revention launches ordering platform with integrated POS systerm

Revention has released an online ordering solution called Hunger Rush, which runs on an HTML5  Platform, also has POS capabilities, explains Laura Gaudin, product manager for Revention. She also chats about how the system is PCI compliant and why restaurant operators will benefit from using the solution.

Mobile ordering puts service into customers' hands

Noah Glass, founder of OLO, an online and mobile ordering platform, discusses why mobile ordering is quickly gaining popularity among restaurant customers.  

How the health care law will affect your restaurant

Scott DeFife, the executive vice president of Policy and Government Affairs with the National Restaurant Association, said there were 400 to 500 restaurant operators who stopped by the new Solutions Center Booth during the recent NRA Show to inquire about...

Heartland Systems' SmartLink unveils Food Safety Monitoring platform

Heartland Payments' SmartLink unveiled a new food safety monitoring system at the National Restaurant Association Show last month. The system monitors cooler temperatures and alerts operators of any temperature discrepancies or compliance issues. It helps prevent food loss and streamline operations, according to Jim Ealy.  

Survey explains why chains are increasing prices

SpenDifference's Brad Moore shares the results of the company's survey that polled restaurant chains about their price increases.

NRA 2012: PCI compliance

Jessica Welsh, marketing communications manager at VendorSafe, discusses the issue of PCI compliance for the restaurant industry during the 2012 NRA Show in Chicago.

NRA 2012: Cintas

Cintas launched its new floor care program at the 2012 NRA Show in Chicago. The company's floor-care solutions were created around three central themes: protect, maintain and deep clean.

NRA 2012: Sbarro CEO Jim Greco

Sbarro's newly elected CEO Jim Greco discusses the chain's strategy moving forward during the 2012 NRA Show in Chicago. Greco said the chain's vision is to be the pre-eminant fast casual brand worldwide.

NRA 2012: Go Waiter

Mike Handy, founder of GoWaiter.com, talks about the company's delivery service during the 2012 NRA Show. Handy also discusses the delivery trend among QSR chains in the industry.

Fast Casual Executive Summit: Staying in line with PCI

Brad Cyprus, from Vendor Safe Technologies, and Jeremy Gibeault, of Firehouse Subs, share take-aways from their Fast Casual Executive Summit session on the importance and strategies of PCI compliance.

DigitalPersona's biometrics system

Advances in technology and lower prices have allowed more operators to adopt biometrics as part of their loss prevention plans.

Rudy Miick's Summit highlights

The restaurant consultant talks about what he learned at the 2011 Pizza Executive Summit.

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