Table Tracker improves operations at Labriola Ristorante

With the introduction of Labriola's fresh and new concept, operations manager Edwin Arreola wanted to take a different approach to food delivery than the usual table numbers. Arreola wanted to find a way to manage the rush and ensure food delivery and operations would run smoothly.

Type: Case Study

Sponsor: Long Range Systems


Restaurant Best Practices: Managing Employees

Every restaurant operator faces challenges with managing staff and labor costs.

Type: White Paper

Sponsor: SpeedLine Solutions


Digital Dollars: Choosing a web ordering partner & driving online sales

Web ordering is driving sales for pizza and delivery restaurants: more than 50% of sales for some leading chains, In this guide, find expert tips on web ordering promotion, best practices to upsize online orders and increase frequency, and tips for choosing the right provider.

Type: White Paper

Sponsor: SpeedLine Solutions


Infographic: The Future of Tipping

Tipping continues to be an aspect of the restaurant industry worth around $40 billion a year**. However, in the last few years, there have been surprising changes in tipping trends in fast casual dining and casual dining restaurants. We surveyed workers to get their opinions on the future of tipping.

Type: Infographic

Sponsor: Snagajob


Jason's Deli Table Tracker Case Study

Table Tracker is a table location system that helps fast-casual restaurants identify where guests are sitting. Instead of number cards, guest are given wireless Trackers that send the guest’s location to a kitchen display, effectively eliminating the need for food runners to search for guests.

Type: Case Study

Sponsor: Long Range Systems


Alondra Hot Wings | On Cue for Restaurants

The Challenge- Alondra Hot Wings shared the same challenges as any busy restaurant: How to efficiently manage the flow of customers through a busy waiting area while seating guests in a timely fashion.

Type: Case Study

Sponsor: Long Range Systems


Alondra Hot Wings | Check Point Survey Case Study

The Challenge- Before converting to Check Point Surveys, Alondra Hot Wings used comment cards to process customer feedback. Owner noticed that many guests did not use the comment cards. “Some customers told us they didn’t trust comment cards because they thought the server might not turn in negative comments,” Kazarian (owner) explained.

Type: Case Study

Sponsor: Long Range Systems


Pizza Ranch | Table Tacker Case Study

The Challenge - When guests order a custom pizza or non-buffet menu item at Pizza Ranch, it has to be delivered to their table in time for them to enjoy it with their buffet items. Pizza Ranch was using number cards at the tables to direct food runners to where to deliver these orders.

Type: Case Study

Sponsor: Long Range Systems


The Restaurant of the Future: How Technology will Transfrom the Guest Experience

Technology is no longer a novelty in the food service industry. It’s the key to survival and success. According to the recently released National Restaurant Association report “Restaurant Industry 2020: A Snapshot of the Future."

Type: White Paper

Sponsor: Long Range Systems


The Power of Instant Customer Feedback

If there’s one unavoidable reality in any customer-oriented business, it’s this: No matter how good you are, you won’t make everyone happy all the time.

Type: White Paper

Sponsor: Long Range Systems


Managing the Front Ebook

Front-door management is key to maximizing the rush. That’s one reason front-door management – the process of managing the guests stacked up at the front during peak times and helping them get seated quickly – is so important.

Type: White Paper

Sponsor: Long Range Systems


The Millennial Mindset: How a Generation is Reshaping Hospitality

America’s Millennial Generation, the roughly 80-100 million people between the ages of 17 and about 35, might be one of the most misunderstood groups by service-oriented businesses.

Type: White Paper

Sponsor: Long Range Systems


2014 Speed of Service Report

In this report, we dive into data from the Restaurant Social Media Index, providing research that connects the dots between consumer behavior and sentiment in relation to multi-unit operators and speed of service.

Type: White Paper

Sponsor: Long Range Systems


Squadle and Triton Partnership Provides Easy Access to Essential Data for Restaurants

Retail and restaurant managers will see clear benefits to the simplification of data access.

Type: Case Study

Sponsor: Triton


Why Traditional Hiring Platforms Do Not Work for Restaurants

As restaurant managers of all levels search for new techniques of improving customer experiences, they are realizing how essential the hiring process is. Amidst emerging technology, consumers continue to place high value on personal interaction at point-of-purchase and point-of-sale terminals.

Type: White Paper

Sponsor: ZippyApp by Talentral


An In-Depth Look at Warewashing

Often overlooked and even more often misunderstood, foodservice warewashing is the method bywhich dishes, glasses, flatware, pots and pans, etc. are cleaned by an automated or manual process that employs hot water, agitation and detergent.

Type: White Paper

Sponsor: Axis Purchasing


How to Profit from ATMs: A Guide for Retailers and Restaurateurs

This report provides an in-depth guide for retailers, restaurateurs and other businesses that are considering installing ATMs on their premises.

Type: Guide

Sponsor: Elan Financial Services


Evolving From Frozen to Fresh Hand-Cut Fries

Turn a highly visible and profitable item like French Fries into a Signature Item.

Type: White Paper

Sponsor: Kingston Fresh


Kingston Fryer: From Planting to Plate

The Kingston Fryer program was developed utilizing over 40 years of benchmarking what makes the perfect frying potato. Working with some of the most successful multi-unit restaurant operators in the country Kingston has refined the process for packing the best potatoes for the FRESH CUT FRENCH FRY AND CHIP market.

Type: Brochure

Sponsor: Kingston Fresh


Profiting with Pizza Toppings

A complete guide to pizza toppings and their impact on operations — trends, tastes, cost, usage and marketing.

Type: Guide

Sponsor: Burke Corporation


Streamlining Operations with Precooked Meats

Precooked meats aren’t just used as pizza toppings anymore. Learn how to maximize your menu and improve speed of scratch with these ingredients.

Type: Guide

Sponsor: Burke Corporation


Benefits of Using Operator Signature Label Precooked Meats

The brand is a restaurant operator's most important asset, and using signature label products can be a great way to protect that asset.

Type: White Paper

Sponsor: Burke Corporation


Benefits of Moving from Raw to Fully Cooked Meats

The changing landscape for restaurant operators has made the value proposition for precooked meats clear.

Type: White Paper

Sponsor: Burke Corporation


Three Ways a POS System Can Maximize Restaurant Profits

Better control of labor and food costs, as well as increased upselling and improved loyalty programs, help restaurants stand out in a crowded marketplace.

Type: White Paper

Sponsor: SpeedLine Solutions


Four Considerations When Purchasing Insurance for Pizza Restaurants

Pizzerias have different insurance needs than other foodservice operations. Learn what type of insurance is needed, how to manage loss runs and how to choose the best agent.

Type: White Paper

Sponsor: The Upton Group


Call Centers: Excellent Investment, Endless Possibilities

Restaurant operations today are faced with tough issues: keeping customers satisfied in a competitive marketplace, reducing costs through greater efficiency, and finding new ways to grow their business. Many concepts are turning to call centers as a way to better manage their order taking process, freeing them to focus on their business.

Type: White Paper

Sponsor: Granbury Restaurant Solutions


Four Considerations When Choosing a Restaurant POS System

When partnering with a technology provider, it's important to ask about integration, support and more.

Type: White Paper

Sponsor: PizzaMarketplace.com


Forecast for Profit

Did you know that by tapping into the sales data collected every day by your POS, you can drive sales, improve operations, and increase profits?

Type: White Paper

Sponsor: SpeedLine Solutions


Driving Delivery Performance

More than 83% of pizzerias deliver. At many of those shops, delivery is the primary source of revenue. Yet few outside the delivery market understand the complexity of this business model—and just how difficult it can be to operate an efficient, profitable delivery concept.

Type: White Paper

Sponsor: SpeedLine Solutions


Leapfrog POS Product Demo

What makes LeapfrogPOS.com unique is its ability to fully integrate all aspects of your business. It easly scales from a single store to multiple -- from a single business to complex multi-unit environments with multiple owners and franchisees. It's the...

Type: Demo/Trialware

Sponsor: Leapfrog POS


Integrating POS Systems with Mobile Payments

Implementing a mobile payments solution doesn't have to be expensive. In this free guide, learn best practices for integrating mobile payments, how to calculate ROI and understand PCI requirements.

Type: Guide

Sponsor: Leapfrog POS


Pizza Executive Summit 2011: Workforce Leadership

In this presentation, workforce leadership is examined. Topics of discussion include cultivating your company culture, the development of leaders within the company and the long-term cost of leadership development.

Type: Presentation

Sponsor: Pizza Executive Summit


Pizza Executive Summit 2011: What's Hot in Healthful Living

In this presentation, the topics of discussion include a focus on consumer health, flavor trends, obesity, allergens and menu labeling.

Type: Presentation

Sponsor: Pizza Executive Summit


Pizza Executive Summit 2011: The Washington Report

In this presentation, Scott DeFife of the National Restaurant Association discusses such topics as advocacy challenges facing the restaurant industry, healthcare reform, menu labeling, compliance, waste reduction and restaurant tax measures.

Type: Presentation

Sponsor: Pizza Executive Summit


Pizza Executive Summit 2011: Growth and Development Strategies

In this presentation, business growth strategies are the topic of discussion. Concepts that are examined include key strategies for a successful franchisor/franchisee relationship, development of the core financial model and the creation and protection of the brand identity.

Type: Presentation

Sponsor: Pizza Executive Summit


Pizza Executive Summit 2011: Make More Dough without Spending Dough

The team is the reflection of the leader . If you are fired up, your team will follow suit. When your team is fired up, your customers order more, spend more and return more! In this presentation, you will learn...

Type: Presentation

Sponsor: Pizza Executive Summit


Pizza Executive Summit 2011: Restaurant Social Media

In 2011, we say goodbye to the "social media guru," the well-known Facebook "expert" and the “hot chick” with a hundred thousand followers. Today, we will say hello to the seasoned marketing professional. In this presentation, you will learn how to make social media and location-based marketing work for your restaurant.

Type: Presentation

Sponsor: Pizza Executive Summit


Purchasing the Right POS System

This all-new guide will help you make the right decision when buying or upgrading a POS system.

Type: Guide

Sponsor: Granbury Restaurant Solutions


Webinar: Turning Servers into Sellers - Increase Sales and Profits with Salesmanship Training

An effective salesmanship training program can help offset declining customer counts and sales. Suggestive selling, add-on selling and up-selling of high profit menu items can add 5% to 10% to your check average.

Type: Webinar

Sponsor: North America Pizza & Ice Cream Show


Executive Summit Keynote Presentation (Slides)

Fast Casual Executive Summit Keynote Address. Download the slides from presentations given by: Paul Barron, Publisher and Founder FastCasual.com/ Dean Lindsay, Professional Speaker and Author The Progress Agents at the Fast Casual Executive Summit 2009.

Type: Presentation

Sponsor: Fast Casual Executive Summit


Learning the New Financial Business Model (Slides)

Industry leaders share ways to capitalize on financial business models. Download the slides from presentations given by: Louis J. Basile Jr., Wildflower Bread Company/ Jim Greco, Bruegger's Enterprises, Inc./ Larry Reinstein, Fresh City at the Fast Casual Executive Summit 2009.

Type: Presentation

Sponsor: Fast Casual Executive Summit


Labor Savings: It's About Time

Staffing a restaurant for service and efficiency is a challenge: You don't want teenagers twiddling their thumbs in the back when things are slow at the front counter. But when the rush hits, you need all hands on deck.

Type: White Paper

Sponsor: SpeedLine Solutions


The 6 Challenges of Pizza Point-of-Sale

Running a pizzeria may have all the challenges of running any other restaurant – with long hours and demanding customers. But when it comes to POS technology, your pizza restaurant has unique needs that can’t be met by the software...

Type: White Paper

Sponsor: Granbury Restaurant Solutions


3 Keys to POS Payback

Most SpeedLine users find that the POS has the biggest initial impact on their business results in the areas of cash control, loss prevention, labor cost management, customer service, and administrative efficiency.

Type: White Paper

Sponsor: SpeedLine Solutions


Restaurant PCI Basics

Restaurants are at high risk of credit card fraud. It’s a risk that many restaurant operators underestimate – and many are too confused by the technical requirements to protect their businesses effectively. In fact, while the risk is real, you...

Type: White Paper

Sponsor: SpeedLine Solutions


Controlling Food Costs with Inventory Software: Top Tips for Success

With food costs on the rise, the most successful restaurant operators take great care to manage inventory and limit waste. Inventory is cash on the shelves, and waste, over-stocking, theft, and spoilage immediately impact a restaurant’s bottom line—often to the tune of thousands of dollars per year.

Type: White Paper

Sponsor: SpeedLine Solutions


Restaurant Point-of-Sale Buyer’s Guide

In the pizza business, the tools you use to drive business profitability are as varied as the toppings you offer. And one of the biggest investments in business technology most restaurant owners make is a point-of-sale system.

Type: Guide

Sponsor: Granbury Restaurant Solutions


Simple Strategies for E-Marketing Success

When you think of marketing your restaurant, are you still tied to the marketing techniques that worked 20 years ago? Advertising, door hangers, direct mail, and promotions are tried-and-true strategies that still work. But if you haven’t added online or...

Type: White Paper

Sponsor: Granbury Restaurant Solutions


Employee Screening: Finding the Right Employees

Having good employees makes the difference between a good business and great business, but the employee-selection process can be loaded with challenges. This special report, sponsored by College Station, Texas-based iiX Employment Screening Services, will highlight the services available for hiring and retaining quality employees.

Type: Special Report

Sponsor: iiX Employment Screening Services


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