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The company remains bullish on North China and is focused on shifting its marketing and menu strategies to support growth in the market.
Engaging digital signage can be a key differentiator in the customer experience by educating guests about menu items, driving craving, reducing perceived wait times, and more.
#CONNECTsummit14 included mobile innovation leaders from across the spectrum: tech, restaurant, retail.
It is our concern that merchants have not been properly educated about these changes, and it will be a rude awakening when they discover that they are required to implement them.
The company is in the midst of a new POS rollout that is expected to drive labor efficiencies, speed of service and order accuracy.
With the majority of consumers carrying web-enabled, location-aware devices and demanding self-service options, the days of POS terminals in restaurants may be numbered.
Mobile and digital continue to be top trends, as does integrated technology solutions.
With new customers, you get one chance to make a good impression and get them to come back frequently.
A new touchscreen POS system will be rolled out in a majority of restaurants by the end of this year.
Systems should have mobile and online integrations, loyalty, security enhancements and reporting functionality.
CEO says the system offers insight into what's most profitable or likely to drive repeat customers.
Today's POS systems have not been built with the right business logic needed for the catering market.
When people think of Christmas, most of them imagine family gatherings and good times. We often forget that from the end of Thanksgiving to the beginning of the year, the U.S.
Mobile payments provide the ability to more personally interact with your guests, and gain more data about their habits.
Seth Harris, founder of Groupon-owned Breadcrumb, discusses how the company's new POS system works well for small business owners.
Revention has released an online ordering solution called Hunger Rush, which runs on an HTML5 Platform, also has POS capabilities, explains Laura Gaudin, product manager for Revention. She also chats about how the system is PCI compliant and why restaurant operators will benefit from using the solution.
Square's Faryl Ury explains how the new stand created by Square allows brick-and-mortar merchants to use the free POS system. The stand can be bolted to the countertop, but merchants can also use the mobile app when making deliveries or taking transactions away from their stores.
Concerns remain about how to turn all of that information into actionable items.
COO Mike Best says the company focused on upsell training and community branding efforts.
Technology can't predict the bus full of customers that just pulled up; you have to train your staff to be aware of what's going on outside of the data.
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