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Franchisors must clearly define their roles to exclude control over the terms and/or conditions of franchisee's employees.
Mobile tools help your team plan ahead, and when the schedule finds its way to mobile phones, you can kiss the 'I didn’t know' excuse goodbye.
Topper’s Pizza CEO says Canadian consumers are becoming more adventurous with their orders.
The best-selling author believes we've lost touch with too many old school ideas and that work has become a four-letter word.
People, products, markets, customers and processes are dynamic and must change in order to adapt and grow.
The US government has stepped up its immigration enforcement efforts in recent years, and all employers -- not just large ones, or ones that employ non-citizens -- are at risk of failing an audit.
Restaurants can become victims of their own success when high volume slows down service. Check out these tips for satisfying the need for speed.
Union activism, food costs, data breaches and minimum wage debates are just part of the 'external factors' facing restaurant operators.
Job seekers ages 45-54 years old had the strongest opinion of the impact of wage protests.
Loyal guests don’t just randomly happen: they are cultivated through good food and great experiences.
Food+Tech Connect and ShopKeep have teamed up to offer 25 full scholarships to The Power of Brand: Growing Your Restaurant boot camp, taught by former Union Square Hospitality Group CMO Felicia Stingone. "In today's increasingly competitive restaurant industry, I have...
Director of Human Resources David Peasall at FrankCrum, a professional employer organization, spoke out about why companies should prepare for the possibility of discrimination suits
New York staple Grimaldi's Pizzeria has issued a trademark infringement lawsuit against a Chinese business. According to the New York Daily News, Grimaldi's JMC Restaurant Holdings, which owns the Grimaldi Pizzeria trademark, is accusing a former employee of planning to...
A five-unit Papa John’s franchisee has been sued by the New York State attorney general for $2 million. According to Reuters, the AG has accused the franchisee, New Majority Holdings LLG, and owner Ronald Johnson, of wage theft practices, claiming...
Revention Point of Sale Solutions has announced integration with HotSchedules, a provider of labor management technology solutions. Web-based scheduling, robust communications, and advanced sales forecasting are some of the benefits expected from the integration.
A new study by research group ADP Research Institute reveals a gap in confidence for midsized businesses when it comes to the US economy. The study found that while only 15 percent of midsized businesses are confident that the US...
Profitable delivery is the focus of a new software release this week from SpeedLine Solutions. "The drive is often the biggest variable in the profitability of restaurant delivery," Marketing Manager Jennifer Wiebe said in a news release. "Until now, it's...
1000 Degrees Pizzeria, a New Jersey-based Neapolitan Pizza franchise, announced it is planning to open more than 25 new locations in 2015. The company is now accepting qualified franchisees in all 50 states. 1000 Degrees creates its Neapolitan pizzas using 00 flour and imported meats and cheeses.
Urbanspoon has compiled a list of America's Strictest Restaurants, or 35 concepts where substitutions, additions or deletions are either frowned upon or not allowed. The list is peppered with pizza concepts, including Jackson's Pizza in Seattle, where chefs spend months...
The app is designed to boost low participation in workplace contests by making the correlation between improved performance and higher compensation visible.
The restaurant owners say the surcharge isn't meant to make a political point, but is simply a way to cover the cost of healthcare for employees while negotiating razor-thin profit margins.
The total number of new industry positions over the past year now stands at 289,600.
Webinar will help restaurant operators understand the importance of I-9 paperwork.
Papa John's plans to add hundreds of new team members throughout its stores in Texas.
The National Restaurant Association has announced exclusive member discounts from UnitedHealthcare on manual medical rates for fully insured business groups with 51 or more eligible employees. According to a news release, through NRA's Health Care HQ, members can access potential...
Staffing is critical to the success of any business, but especially in the restaurant industry with its high employee turnover rates. This research center offer insights for human resources managers to help hire, train and retain the best employees.
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