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Ten gentle reminders for staff and owners heading into the busy holiday season.
It has nothing to do with concrete blocks and mortar. Cranes and bulldozers are not involved, and it has no reference to the facility where you make your deposits or take out a loan.
A tip: Hire the right weird person for the job/position you have available and let them be weird.
Q&A with PeopleMatter CEO explores how companies that use SaaS technologies have experienced significantly less turnover.
Back door security is one of the most serious breaches and most often violated of all security policies, assuming that such a policy exists.
Innovator, visionary, entrepreneur always kept a focus on the customer.
The order was placed from an unsavory part of town in Newport, R.I. The eyes of the driver delivering the pizza were sweeping from side to side as he drove down the dark street, his knuckles gripping the wheel a bit tighter than usual.
Seasonal hiring strategy in three easy steps Any day now, that shopping mall food court will be transformed into a Styrofoam North Pole paradise. Red and green decorations will dot your dining rooms, and special warm and homey menu items will make seasonal cameos. The holidays are almost here, which means seasonal hiring is here.
National Restaurant Association joins SCA to promote training and hygiene in September and beyond.
In Panama City, Fla., a man called a local restaurant and threatened "to drive my truck through the building and kill everyone," following a domestic dispute with his wife who was employed there. He made good on his promise smashing through the Waffle House and hitting his wife with his vehicle.
Yasin Sara was robbed at his Y & S Supermarket this past week in Tampa, FLa. Sadly the robbery turned tragic when Sara confronted the gunman and was shot in the chest.
Advances in technology and lower prices have allowed more operators to adopt biometrics as part of their loss prevention plans.
Fingerprint-reading technology is cheaper and easier to use than many think.
Attracting good employees and improving customer service were top discussion points at a conference I attended last week. Although pizza wasn't on the agenda at the Retail Customer Experience Executive Summit in Minneapolis, Minn., I learned that most retailers and...
The use of too much paper cuts hiring efficiencies and weighs down your business. In fact, when reviewing the hiring practices of a publically traded restaurant chain, we found it spends $76,000 a year just to print applications. That's roughly 76 tons of paper. Automation, on the other hand, isn't the future.
Don Fox discusses the importance of keeping employees in the loop.
The EEOC is proposing a ban on employers conducting criminal background checks on job applicants and current employees.
One of the most critical —and sometimes frustrating — challenges managers face today is staffing. In the restaurant industry, being fully staffed with high-quality employees is paramount and a key to success.
Restaurants hoping to succeed in today's economic times must know who they are, what they are and where they are going, according to Kathleen Wood, a consultant who presented her "Power of One" strategy this week at the Pizza Executive...
Consultant Kathleen Wood talks about her session at the 2011 Pizza Executive Summit.
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