But I thought it was being done – Inspecting the expected

We may have too much faith that it cannot happen, or won’t happen or we’re simply naïve. Perhaps we don’t seek, therefore we don’t find.

Screening your background screener

If your application process takes too long, it could repel top talent, leading to bad hires, high turnover and lost profits.

Revitalize ‘good service’: A foodservice must

Loyal customers make approximately 70 percent of all purchases, so increasing loyalty by a mere five percentage points can increase profits by more than 65 percent and growth by more than 100 percent.

Gloves! The controversy continues – Part 1

To glove, or not to glove, that is the question. It’s a debate that has raged in foodservice circles for years and centers on the question of whether hand washing alone is effective in preventing foodborne illness. One side believes that hand washing is sufficient.

3 trends hitting foodservice

The next big thing to hit foodservice is gamification, especially in marketing.

A leopard that couldn’t change its spots

What exactly do you know about employees assigned to handle your deposits?

Tips on getting your employees through the holiday rush

There are still plenty of opportunities for your employees to make a lasting impression as hungry shoppers continue to check off their lists.

De-Silo HR: The Next Evolution

It is projected that by 2013, 15 percent of business intelligence deployments will combine BI, collaboration and social software into decision-making environments.

The HR Takeaway From The 99%

Occupy movement has been smart to leverage social media, make their members feel like part of a team and reward and recognize their efforts.

One is the loneliest number

Having a lone employee on a late night shift raises the risk of robbery and employee theft.

Don't let the turkeys get you down

Ten gentle reminders for staff and owners heading into the busy holiday season.

The art of building a bank

It has nothing to do with concrete blocks and mortar. Cranes and bulldozers are not involved, and it has no reference to the facility where you make your deposits or take out a loan.

The path toward world domination (Part 1)

A tip: Hire the right weird person for the job/position you have available and let them be weird.

More restaurants streamlining HR process

Q&A with PeopleMatter CEO explores how companies that use SaaS technologies have experienced significantly less turnover.

What’s the worst that could happen?

Back door security is one of the most serious breaches and most often violated of all security policies, assuming that such a policy exists.

Commentary: Ten lessons the restaurant industry can learn from Steve Jobs

Innovator, visionary, entrepreneur always kept a focus on the customer.

Delivery driver dilemmas

  The order was placed from an unsavory part of town in Newport, R.I. The eyes of the driver delivering the pizza were sweeping from side to side as he drove down the dark street, his knuckles gripping the wheel a bit tighter than usual.

3 steps to successful seasonal hiring

Seasonal hiring strategy in three easy steps Any day now, that shopping mall food court will be transformed into a Styrofoam North Pole paradise. Red and green decorations will dot your dining rooms, and special warm and homey menu items will make seasonal cameos. The holidays are almost here, which means seasonal hiring is here.

Partnership puts food safety in spotlight

National Restaurant Association joins SCA to promote training and hygiene in September and beyond. 

Protecting employees from workplace violence

In Panama City, Fla., a man called a local restaurant and threatened "to drive my truck through the building and kill everyone," following a domestic dispute with his wife who was employed there. He made good on his promise smashing through the Waffle House and hitting his wife with his vehicle.

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