- WHITE PAPERS
Advances in technology and lower prices have allowed more operators to adopt biometrics as part of their loss prevention plans.
Fingerprint-reading technology is cheaper and easier to use than many think.
Attracting good employees and improving customer service were top discussion points at a conference I attended last week. Although pizza wasn't on the agenda at the Retail Customer Experience Executive Summit in Minneapolis, Minn., I learned that most retailers and...
The use of too much paper cuts hiring efficiencies and weighs down your business. In fact, when reviewing the hiring practices of a publically traded restaurant chain, we found it spends $76,000 a year just to print applications. That's roughly 76 tons of paper. Automation, on the other hand, isn't the future.
Don Fox discusses the importance of keeping employees in the loop.
The EEOC is proposing a ban on employers conducting criminal background checks on job applicants and current employees.
One of the most critical —and sometimes frustrating — challenges managers face today is staffing. In the restaurant industry, being fully staffed with high-quality employees is paramount and a key to success.
Restaurants hoping to succeed in today's economic times must know who they are, what they are and where they are going, according to Kathleen Wood, a consultant who presented her "Power of One" strategy this week at the Pizza Executive...
Consultant Kathleen Wood talks about her session at the 2011 Pizza Executive Summit.
How did most of your applicants find you? Did they use a job board or did they walk in and ask one of your team members for an application? More and more employers these days are leveraging their social media...
Market Force-sponsored event highlights key factor in McDonald's dramatic turnaround.
Mary Ellen Slayter, senior editor of SmartBrief, led a panel discussion titled "Taking the Social Media Leap" at People Report's Summer Camp Workforce Symposium in Dallas last week. Panelists talked about their experiences with intranets, social media policy and viral...
People Report Summer Camp addresses the rapidly changing marketplace and the ever-expanding ability to connect and engage via technology and social media.
Papa Gino's/D'Angelos' new rewards program has yielded more profits and guests.
Kenny Oubre talks with editor Valerie Killifer about his company's web-based Learn Module.
Managers should focus on training, tracking tools, time management and effective strategies.
How much can operators control experiences that diminish their stores reputation?
Fledgling concept creators discuss challenges, offer tips in starting a restaurant business from scratch.
He was a great find. An experienced fast food manager walked in and applied for an open shift manager position.
Before getting into social media, it's important to figure out your brand identity and your strategy for presenting it.