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Loyal customers make approximately 70 percent of all purchases, so increasing loyalty by a mere five percentage points can increase profits by more than 65 percent and growth by more than 100 percent.
To glove, or not to glove, that is the question. It’s a debate that has raged in foodservice circles for years and centers on the question of whether hand washing alone is effective in preventing foodborne illness. One side believes that hand washing is sufficient.
The next big thing to hit foodservice is gamification, especially in marketing.
What exactly do you know about employees assigned to handle your deposits?
There are still plenty of opportunities for your employees to make a lasting impression as hungry shoppers continue to check off their lists.
It is projected that by 2013, 15 percent of business intelligence deployments will combine BI, collaboration and social software into decision-making environments.
Occupy movement has been smart to leverage social media, make their members feel like part of a team and reward and recognize their efforts.
Having a lone employee on a late night shift raises the risk of robbery and employee theft.
Ten gentle reminders for staff and owners heading into the busy holiday season.
It has nothing to do with concrete blocks and mortar. Cranes and bulldozers are not involved, and it has no reference to the facility where you make your deposits or take out a loan.
A tip: Hire the right weird person for the job/position you have available and let them be weird.
Q&A with PeopleMatter CEO explores how companies that use SaaS technologies have experienced significantly less turnover.
Back door security is one of the most serious breaches and most often violated of all security policies, assuming that such a policy exists.
Innovator, visionary, entrepreneur always kept a focus on the customer.
The order was placed from an unsavory part of town in Newport, R.I. The eyes of the driver delivering the pizza were sweeping from side to side as he drove down the dark street, his knuckles gripping the wheel a bit tighter than usual.
Seasonal hiring strategy in three easy steps Any day now, that shopping mall food court will be transformed into a Styrofoam North Pole paradise. Red and green decorations will dot your dining rooms, and special warm and homey menu items will make seasonal cameos. The holidays are almost here, which means seasonal hiring is here.
National Restaurant Association joins SCA to promote training and hygiene in September and beyond.
In Panama City, Fla., a man called a local restaurant and threatened "to drive my truck through the building and kill everyone," following a domestic dispute with his wife who was employed there. He made good on his promise smashing through the Waffle House and hitting his wife with his vehicle.
Yasin Sara was robbed at his Y & S Supermarket this past week in Tampa, FLa. Sadly the robbery turned tragic when Sara confronted the gunman and was shot in the chest.
Advances in technology and lower prices have allowed more operators to adopt biometrics as part of their loss prevention plans.