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One of the leading brands is on its way to a digital ordering majority. Is your brand ready to handle the demand from outside your walls?
'I truly believe that great things come from people getting together and collaborating,' Mike Tyler, CEO War Room.
Have a disclaimer up in your restaurant that lets customers know the efforts made to accommodate diners with special dietary needs.
Operators need to know the 8 major allergens and the best practices surrounding the use of separate containers and preparation methods designed to prevent cross-contact.
Anthony Lye, chief product officer at Red Book Connect, also shares his thoughts on how the Millennial Generation will affect the workforce.
If you’re located in a bike-friendly city, make sure to let seekers know and you may attract new faces.
Seventy-nine percent of consumers trust online reviews as much as personal recommendations.
Snagajob tests video applications to enable quicker connections and hires.
Catering should never be an afterthought; it's a lot of work and it reflects your reputation and brand.
Those who rate their experience a 5 out of 5 on satisfaction are eight times more likely to recommend the restaurant than those who rated it a 4 out of 5.
Of those planning to hire for the summer, 74 percent expect to have the positions filled by the end of May.
The telephone remains an important tool for your brand and you should not be afraid to use it.
Mystery shoppers provide a different level of feedback than customers; don't discount either channel.
Certain verbal cues and body language behaviors can give away liars.
The best way to ensure buy-in from each employee is to communicate with each person based on their personality type.
Mobile devices that employees already use can give companies a better way to connect with their frontline employees.
Health care and minimum wage changes can have a huge impact on your business. Both can impact your scheduling, which can already come as a challenge at times.
Denying that it happened is wrong; take responsibility.
Unexpected visits by the manager and/or owner may set the tone on performance expectations.
It is imperative to train managers, chefs, line cooks and servers about the importance of cross contamination and food preparation.
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