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CEO says the system offers insight into what's most profitable or likely to drive repeat customers.
The least important attribute in a position to job seekers is the brand name of the restaurant.
I worked in kitchens and managed kitchens throughout the 1970s and '80s. There was a generally good awareness of food safety, cross contamination and basic responsibility to the dining public.
There have been an increased number of diners with food allergies and it's our job to ensure they're protected.
If employees at the restaurant level are not trained around your designed catering culture, that culture will cease to exist and your catering program will fail.
Five easy tips to hire the best employees.
One Dunkin' franchisee instills the holiday spirit and appreciation for his employees all year.
Restaurants should set some internal expectations of what is appropriate when getting back to job seekers.
In this episode of the Social Restaurant Podcast, I talk with Eric Chester, founder and CEO of the Center for Work Ethic Development on the topic of igniting passion, building solid work ethic and getting higher performance from the ranks...
To attract the top talent, you need to show them the career path, responsibility and a quality of life.
You must adopt a 'manufacturing mentality' for your restaurant catering operation.
Companies that don't hire illegal workers can still face large fines for incorrect or missing paperwork for legal workers.
Oversaturation of concepts poses a threat from real estate to market share.
Eric Chester delivered a keynote on reviving work ethic at this year's Fast Casual Executive Summit.
More than 25 percent of new hire paperwork is now completed on mobile devices.
The most valuable marketing tool available to you as a restaurant operator is your people; train them.
The minimum wage strikes permeating throughout the restaurant industry continue to grow, with employees in nearly 60 cities protesting right before Labor Day weekend. The heated debate has even carried over onto brands' social media pages, with supporters and dissenters...
The Health Insurance Exchange opens soon with an employee notification requirement for all restaurant operators.
One analyst said wage increases would add to food costs, which would then affect restaurant visits.
A petition has been sent to major restaurant chains citing their combined $7.35B in profits last year.
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