Swipely's new release includes menu, service intelligence

CEO says the system offers insight into what's most profitable or likely to drive repeat customers.

What are benefits to restaurant job seekers?

The least important attribute in a position to job seekers is the brand name of the restaurant.

Why I hate foodservice gloves and you should, too

I worked in kitchens and managed kitchens throughout the 1970s and '80s. There was a generally good awareness of food safety, cross contamination and basic responsibility to the dining public.

The importance of food safety training

There have been an increased number of diners with food allergies and it's our job to ensure they're protected.

How to grow restaurant-catering sales from a franchisee’s perspective

If employees at the restaurant level are not trained around your designed catering culture, that culture will cease to exist and your catering program will fail.

Success is a team effort

Five easy tips to hire the best employees.

Day makers: Encouraging engagement beyond the holiday season

One Dunkin' franchisee instills the holiday spirit and appreciation for his employees all year.

Don’t lose job-seeking customers to the black hole

Restaurants should set some internal expectations of what is appropriate when getting back to job seekers.

Social Restaurant Podcast: Motivating employees with Eric Chester

In this episode of the Social Restaurant Podcast, I talk with Eric Chester, founder and CEO of the Center for Work Ethic Development on the topic of igniting passion, building solid work ethic and getting higher performance from the ranks...

Hands-on management needed as hourly workforce ages

To attract the top talent, you need to show them the career path, responsibility and a quality of life.

Improve kitchen production efficiency to grow restaurant catering sales

You must adopt a 'manufacturing mentality' for your restaurant catering operation.

Are you ready for a potential ICE storm?

Companies that don't hire illegal workers can still face large fines for incorrect or missing paperwork for legal workers.

CEO Roundtable: The success of your brand depends on your people

Oversaturation of concepts poses a threat from real estate to market share. 

7 ways to improve employee work ethic

Eric Chester delivered a keynote on reviving work ethic at this year's Fast Casual Executive Summit.

Paper pain: How electronic onboarding can be your cure

More than 25 percent of new hire paperwork is now completed on mobile devices.

5 ways to market your restaurant catering holiday program

The most valuable marketing tool available to you as a restaurant operator is your people; train them.

Minimum wage strikes doing little harm to pizza brands

The minimum wage strikes permeating throughout the restaurant industry continue to grow, with employees in nearly 60 cities protesting right before Labor Day weekend. The heated debate has even carried over onto brands' social media pages, with supporters and dissenters...

Last minute prep for the Oct. 1 Obamacare deadline

The Health Insurance Exchange opens soon with an employee notification requirement for all restaurant operators.

Restaurant industry organizations respond to widespread strikes

One analyst said wage increases would add to food costs, which would then affect restaurant visits.

Quick-service wage protests snowball nationwide

A petition has been sent to major restaurant chains citing their combined $7.35B in profits last year.

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