An effective salesmanship training program can help offset declining customer counts and sales. Suggestive selling, add-on selling and up-selling of high profit menu items can add 5% to 10% to your check average.
Having good employees makes the difference between a good business and great business, but the employee-selection process can be loaded with challenges. This special report, sponsored by College Station, Texas-based iiX Employment Screening Services, will highlight the services available for hiring and retaining quality employees.
Tipping continues to be an aspect of the restaurant industry worth around $40 billion a year**.
However, in the last few years, there have been surprising changes in tipping trends in fast casual dining and casual dining restaurants. We surveyed workers to get their opinions on the future of tipping.
Table Tracker is a table location system that helps fast-casual restaurants identify where guests are sitting. Instead of number cards, guest are given wireless Trackers that send the guest’s location to a kitchen display, effectively eliminating the need for food runners to search for guests.
The Challenge- Alondra Hot Wings shared the same challenges as any busy restaurant: How to efficiently manage the flow of customers through a busy waiting area while seating guests in a timely
The Challenge- Before converting to Check Point Surveys, Alondra Hot Wings used comment cards to process customer feedback. Owner noticed that many guests did not use the comment cards. “Some customers told us they didn’t trust comment cards because they thought the server might not turn in negative comments,” Kazarian (owner) explained.
The Challenge - When guests order a custom pizza or non-buffet menu item at Pizza Ranch, it has to be delivered to their table in time for them to enjoy it with their buffet items. Pizza Ranch was using number cards at the tables to direct food runners to where to deliver these orders.
Technology is no longer a novelty in the food service industry. It’s the key to survival and success. According to the recently released National Restaurant Association report “Restaurant Industry 2020: A Snapshot of the Future."
Front-door management is key to maximizing the rush. That’s one reason front-door management – the process of managing the guests stacked up at the front during peak times and helping them get seated quickly – is so important.
In this report, we dive into data from the Restaurant Social Media Index, providing research that connects the dots between consumer behavior and sentiment in relation to multi-unit operators and speed of service.
So how do you find the best restaurant jobs these days? We uncovered job-hunting stats and facts in our Job Seekers Series. Then we sliced and diced the information to serve up visual morsels of information so that you can find a job ASAP.
Located in the college town of Stillwater, Okla.,
Brooklyn’s Restaurant is staffed primarily
by students. While their schedules are fairly
consistent from week-to-week, managers found it
difficult to handle availability requests and easily
accommodate last minute shift swaps and time off
requests using spreadsheets.
Overall 2014 holiday hiring levels are expected to exceed last year’s. Snagajob surveyed over 1,009 U.S. employers to learn more about their holiday hiring process. Discover their hiring strategies including how much they are willing to pay employees per hour and tools being used to help find the right people.
It’s hard to define a generation, but “Millennials” is the popular term for those who were born between 1980 and 2000. It’s clear that this burgeoning generation has preferences and behaviors different than their predecessors—especially when it comes to jobs.
After surveying 250 employers from the retail, hospitality and food service industries for our latest Summer Hiring Report, we collected enough data to provide job seekers with some great tips for finding work this season.
Find out what fellow employers say the best applicants will bring to the table this summer.
With minimum wage making maximum waves in the news these days, we thought it was time to get the lowdown on perceptions (and misconceptions) about minimum wage. So we surveyed active job seekers and employers to find out their attitudes regarding the topic.
When employers have open positions, do they try to promote from within first before recruiting outside the company? When an employee wants to leave, do employers try to keep that employee by promising various perks? Download our employer survey results to find out.
Roger Brown's and The Cove Tavern were looking for a solution to cut down on time spent scheduling hourly employees, managing requests, documenting shift notes, communicating with and hiring employees.
HotSchedules Workforce solution, integrated with the Squirrel POS system, along with the HotSchedules Digital Logbook helps greatly reduce labor costs, streamline the scheduling process and provide for seamless communications at all levels of the Mint Julep organization.
The Tilted Kilt was facing enormous challenges with scheduling employees using spreadsheets, particularly because of the number of employees per location (>100) and because they allow weekly requests off and availability for the convenience of their staff. This case study shows how HotSchedules became the perfect solution.
In this presentation, workforce leadership is examined. Topics of discussion include cultivating your company culture, the development of leaders within the company and the long-term cost of leadership development.