Webinar: Turning Servers into Sellers - Increase Sales and Profits with Salesmanship Training

An effective salesmanship training program can help offset declining customer counts and sales. Suggestive selling, add-on selling and up-selling of high profit menu items can add 5% to 10% to your check average.

Type: Webinar

Sponsor: North America Pizza & Ice Cream Show


Employee Screening: Finding the Right Employees

Having good employees makes the difference between a good business and great business, but the employee-selection process can be loaded with challenges. This special report, sponsored by College Station, Texas-based iiX Employment Screening Services, will highlight the services available for hiring and retaining quality employees.

Type: Special Report

Sponsor: iiX Employment Screening Services


Table Tracker improves operations at Labriola Ristorante

With the introduction of Labriola's fresh and new concept, operations manager Edwin Arreola wanted to take a different approach to food delivery than the usual table numbers. Arreola wanted to find a way to manage the rush and ensure food delivery and operations would run smoothly.

Type: Case Study

Sponsor: Long Range Systems


Fuddruckers Modernizes with New Guest Paging System

Popular fast casual restaurant Fuddruckers prides themselves on creating the best and freshest burgers for their customers. Texas-based franchise owner David Futrell owns nine locations and has operated for over 10 years under a promise to deliver his guests only the best burgers on freshly baked buns.

Type: White Paper

Sponsor: Long Range Systems


Kronos Workforce Ready ACA Manager Datasheet

With Kronos Workforce Ready® ACA Manager™, you can proactively manage ACA compliance across your entire workforce. Get complete automation and high-quality information for driving cost-effective labor decisions and minimizing ACA compliance risk.

Type: Brochure

Sponsor: Kronos Incorporated


Workforce Ready Solution Guide

Learn more about the Kronos Workforce Ready suite, which provides the complete automation and high-quality information you need to manage your workforce — from pre-hire to retire.

Type: Brochure

Sponsor: Kronos Incorporated


Mammoth Mountain Ski Area, LLC Case Study

A leading four-season mountain resort leverages Workforce Ready to hire, track, and manage its full-time, part-time, and seasonal employees more efficiently and cost effectively.

Type: Case Study

Sponsor: Kronos Incorporated


Blarney Castle Oil Case Study

A family-owned oil and propane business, with 102 locations, uses Kronos Workforce Ready's full suite to increase productivity, control labor costs, and minimize compliance risk, including ACA.

Type: Case Study

Sponsor: Kronos Incorporated


Why It’s Time to Evaluate Your Timekeeping System

Download the free eBook to learn why yesterday’s timekeeping tools aren’t cut out for today’s rapidly evolving compliance mandates. Learn how modern, cloud-based solutions can help you reduce the risk of noncompliance, gain unprecedented visibility, and manage in the moment.

Type: White Paper

Sponsor: Kronos Incorporated


Top 5 Technology Game Changers for Workforce Management

In this ebook, you will learn how new technologies — including cloud, mobile, integration, and analytics — are making it possible for small and mid-size organizations to deploy affordable, easy-to-use solutions to automate and streamline workforce management.

Type: White Paper

Sponsor: Kronos Incorporated


Infographic: The Future of Tipping

Tipping continues to be an aspect of the restaurant industry worth around $40 billion a year**. However, in the last few years, there have been surprising changes in tipping trends in fast casual dining and casual dining restaurants. We surveyed workers to get their opinions on the future of tipping.

Type: Infographic

Sponsor: Snagajob


Jason's Deli Table Tracker Case Study

Table Tracker is a table location system that helps fast-casual restaurants identify where guests are sitting. Instead of number cards, guest are given wireless Trackers that send the guest’s location to a kitchen display, effectively eliminating the need for food runners to search for guests.

Type: Case Study

Sponsor: Long Range Systems


Alondra Hot Wings | On Cue for Restaurants

The Challenge- Alondra Hot Wings shared the same challenges as any busy restaurant: How to efficiently manage the flow of customers through a busy waiting area while seating guests in a timely fashion.

Type: Case Study

Sponsor: Long Range Systems


Alondra Hot Wings | Check Point Survey Case Study

The Challenge- Before converting to Check Point Surveys, Alondra Hot Wings used comment cards to process customer feedback. Owner noticed that many guests did not use the comment cards. “Some customers told us they didn’t trust comment cards because they thought the server might not turn in negative comments,” Kazarian (owner) explained.

Type: Case Study

Sponsor: Long Range Systems


Pizza Ranch | Table Tacker Case Study

The Challenge - When guests order a custom pizza or non-buffet menu item at Pizza Ranch, it has to be delivered to their table in time for them to enjoy it with their buffet items. Pizza Ranch was using number cards at the tables to direct food runners to where to deliver these orders.

Type: Case Study

Sponsor: Long Range Systems


The Restaurant of the Future: How Technology will Transfrom the Guest Experience

Technology is no longer a novelty in the food service industry. It’s the key to survival and success. According to the recently released National Restaurant Association report “Restaurant Industry 2020: A Snapshot of the Future."

Type: White Paper

Sponsor: Long Range Systems


The Power of Instant Customer Feedback

If there’s one unavoidable reality in any customer-oriented business, it’s this: No matter how good you are, you won’t make everyone happy all the time.

Type: White Paper

Sponsor: Long Range Systems


Managing the Front Ebook

Front-door management is key to maximizing the rush. That’s one reason front-door management – the process of managing the guests stacked up at the front during peak times and helping them get seated quickly – is so important.

Type: White Paper

Sponsor: Long Range Systems


The Millennial Mindset: How a Generation is Reshaping Hospitality

America’s Millennial Generation, the roughly 80-100 million people between the ages of 17 and about 35, might be one of the most misunderstood groups by service-oriented businesses.

Type: White Paper

Sponsor: Long Range Systems


2014 Speed of Service Report

In this report, we dive into data from the Restaurant Social Media Index, providing research that connects the dots between consumer behavior and sentiment in relation to multi-unit operators and speed of service.

Type: White Paper

Sponsor: Long Range Systems


Job Seeker Series: The Power of Referrals

So how do you find the best restaurant jobs these days? We uncovered job-hunting stats and facts in our Job Seekers Series. Then we sliced and diced the information to serve up visual morsels of information so that you can find a job ASAP.

Type: Infographic

Sponsor: HotSchedules


Truluck’s Manages Labor Swimmingly

While the food, wine and atmosphere at Truluck’s has always been divine, their behind-the-scenes labor management processes needed a dash of modernization.

Type: Case Study

Sponsor: HotSchedules


Brooklyn’s Restaurant Finds Comfort in HotSchedules

Located in the college town of Stillwater, Okla., Brooklyn’s Restaurant is staffed primarily by students. While their schedules are fairly consistent from week-to-week, managers found it difficult to handle availability requests and easily accommodate last minute shift swaps and time off requests using spreadsheets.

Type: Case Study

Sponsor: HotSchedules


Holiday Hiring Infographic

Overall 2014 holiday hiring levels are expected to exceed last year’s. Snagajob surveyed over 1,009 U.S. employers to learn more about their holiday hiring process. Discover their hiring strategies including how much they are willing to pay employees per hour and tools being used to help find the right people.

Type: Infographic

Sponsor: Snagajob


Infographic: The Millennial Workforce

It’s hard to define a generation, but “Millennials” is the popular term for those who were born between 1980 and 2000. It’s clear that this burgeoning generation has preferences and behaviors different than their predecessors—especially when it comes to jobs.

Type: Infographic

Sponsor: Snagajob


Infographic: Summer Hiring Insights

After surveying 250 employers from the retail, hospitality and food service industries for our latest Summer Hiring Report, we collected enough data to provide job seekers with some great tips for finding work this season. Find out what fellow employers say the best applicants will bring to the table this summer.

Type: Infographic

Sponsor: Snagajob


Infographic: The Five Truths of Minimum Wage

With minimum wage making maximum waves in the news these days, we thought it was time to get the lowdown on perceptions (and misconceptions) about minimum wage. So we surveyed active job seekers and employers to find out their attitudes regarding the topic.

Type: Infographic

Sponsor: Snagajob


Counter Intelligence: The Snagajob Industry Hiring Report | Q4 2013

More applications are coming in and younger job seekers are getting back on the hunt. What does this mean for you?

Type: Infographic

Sponsor: Snagajob


Infographic: Job Seeker Restaurant Survey

Fifty-two percent of job seekers, who have held a restaurant position, have been in the industry for three years or longer. So why is turnover a struggle for many employers?

Type: Infographic

Sponsor: Snagajob


Case study: Dunkin’ Donuts Franchise Uses Snagajob ReadyHire

The Challenge: CoffeeActionWest, a Dunkin franchise, needed to build a management team for a new location and Craiglist wasn’t cutting it.

Type: Case Study

Sponsor: Snagajob


Case Study: Chipotle staffs for growth with Snagajob’s ReadyHire approach

The Challenge: To keep up with fast-paced growth, Chipotle needed a way to hire hundreds of crew members quickly.

Type: Case Study

Sponsor: Snagajob


Case Study: A Dairy Queen franchisee saves thousands using Snagajob

The Challenge: Lickety Split, a Dairy Queen franchise, needed to recruit quality applicants to staff a new location and create a more efficient hiring process.

Type: Case Study

Sponsor: Snagajob


Case Study: Popeyes franchise reduces turnover and improves the hiring process with Snagajob

The Challenge: Sweet P Enterprises, Inc., a Popeye franchise, needed to update their manual hiring process, increase applicant quality and reduce manager time spent on hiring.

Type: Case Study

Sponsor: Snagajob


Snagajob’s hourly promotion and retention report

When employers have open positions, do they try to promote from within first before recruiting outside the company? When an employee wants to leave, do employers try to keep that employee by promising various perks? Download our employer survey results to find out.

Type: Special Report

Sponsor: Snagajob


Counter Intelligence: The Snagajob service industry hiring report

Mobile job searching is on the rise. What does that mean for employers? What terms are hourly job seekers using to find jobs? Download this quarter’s Counter Intelligence report and find out.

Type: Special Report

Sponsor: Snagajob


Case study: Wendy’s franchise conquers the new hire paperwork process with Snagajob Onboarding + E-Verify

The Challenge: Wen-Star, Inc., a Wendy’s franchise, needed a more efficient way to handle all the new hire paperwork for their 15 locations.

Type: Case Study

Sponsor: Snagajob


HotSchedules? Roger That!

Roger Brown's and The Cove Tavern were looking for a solution to cut down on time spent scheduling hourly employees, managing requests, documenting shift notes, communicating with and hiring employees.

Type: Case Study

Sponsor: HotSchedules


Making a Mint

HotSchedules Workforce solution, integrated with the Squirrel POS system, along with the HotSchedules Digital Logbook helps greatly reduce labor costs, streamline the scheduling process and provide for seamless communications at all levels of the Mint Julep organization.

Type: Case Study

Sponsor: HotSchedules


No Blarney Served Here

The Tilted Kilt was facing enormous challenges with scheduling employees using spreadsheets, particularly because of the number of employees per location (>100) and because they allow weekly requests off and availability for the convenience of their staff. This case study shows how HotSchedules became the perfect solution.

Type: Case Study

Sponsor: HotSchedules


Pizza Executive Summit 2011: Workforce Leadership

In this presentation, workforce leadership is examined. Topics of discussion include cultivating your company culture, the development of leaders within the company and the long-term cost of leadership development.

Type: Presentation

Sponsor: Pizza Executive Summit


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