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Restaurant patrons across age groups and political orientations support increasing the minimum wage and adjusting it annually for inflation.
Millennials are accustomed to technology and like a sensory experience – to touch and feel things – and kiosks give them that opportunity.
Engaging digital signage can be a key differentiator in the customer experience by educating guests about menu items, driving craving, reducing perceived wait times, and more.
Seth Priebatsch, LevelUp's Chief Ninja, prognosticates about the future of Apple's mobile payments platform as it applies to restaurant chains.
#CONNECTsummit14 included mobile innovation leaders from across the spectrum: tech, restaurant, retail.
The second annual ATM & Mobile Innovation Summit in September will feature experts with exceptional depth of knowledge in areas of innovation, security, compliance and regulation.
Wearables are combining the computing power of smartphones with the convenience of the accessories we put on every morning.
Consumers don't become comfortable making mobile payments until their third transaction.
Pierre Panos expects a ‘shakeout’ in the fast casual pizza subsegment.
Anthony Lye, chief product officer at Red Book Connect, also shares his thoughts on how the Millennial Generation will affect the workforce.
Experts don't believe BLE should be a replacement for current emerging technologies such as NFC or EMV, but rather complement the in-restaurant experience.
With the majority of consumers carrying web-enabled, location-aware devices and demanding self-service options, the days of POS terminals in restaurants may be numbered.
Operators can now pull real-time data and sales forecasts to better control labor scheduling.
In order to resonate with customers, applications and campaigns must be exciting, unique and useful.
You have to commit to social media, spending time there and deeply engaging with your customers.
Using self-service kiosks will provide the chain with customer data to enable more personal engagement and purchasing suggestions.
Mobile and digital continue to be top trends, as does integrated technology solutions.
Most Americans now own a smartphone and are using them to shop and eat out.
The smartphone has revolutionized the way we communicate, search, shop, share, purchase and stay connected. What were only concepts 10 years ago are reality today.
The new technology allows customers to order, pay and play games via a touchscreen tabletop.
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