Fast Casual Summit: 5 lessons learned from m-commerce innovators

Why restaurants must "adapt to mobile commerce or die."

3 steps to choose the right technology

We all know that the amount of investment capital flowing into the food tech space has led to a virtual saturation of new restaurant technology in everything from online ordering systems to self-monitoring ovens, and even a burger-making robot. Here is a three-step process to help choose which technology is right for a growing business.

Mobile payments + loyalty programs = a millennial magnet

Entice and capture millennials and you simultaneously attract the larger overall audience. That's why restaurants need mobile payments and loyalty programs now.

How mobile allows Cici's Pizza to deliver enhanced customer experience

Tim Tang of Hughes interviewed Douglas Kwong, Digital Director of Cicis Pizza at the 2016 CONNECT Mobile Innovation Summit, about how the chain uses digital marketing to delight its customers.

No-weight waiting: 4 pickup order problems and their solutions

How clear is the path to both your digital and in-store pickup points? Avoid these four common problems with the fixes provided here.

Webinar: How Texas DQ used digital menus to ease growing pains

If you ask around you probably won't get a lot of argument to the assertion that digital signage is pretty cool, though some restaurateurs have concerns about scaling their digital signage as they grow.

Reuters report says restaurants and robotics still haven't mixed

Reuters today published a story on the use of robots in food service, which shows that most restaurateurs are staying with humans for the bulk of their needs due to the high cost of investment in robotics, complexity of tasks in food service, and the problems presented by robot maintenance and repair issues in a restaurant setting.

Cloud POS vs. digital ordering engine: Everything you need to know

As more restaurant brands develop digital ordering capabilities, restaurant technologists must understand the key differences between a cloud POS and a fully-featured digital ordering engine.

Want social media success? Just EAT it

When it comes to social media success, it can be tough to remember that it's all about quality, over quantity in most cases. But the good news is, if you can learn to EAT it, you'll have that task accomplished. Read on, if you want to learn how.

Freebirds, United Airlines help restaurants understand location-based marketing

Location-based marketing is the best way to reach customers around our location and it's a very cost-effective way to market to consumers, said Erin Levzow, Freebirds World Burrito marketing VP.

Self-order kiosks give staff more time, diners more control

Quick service and fast casual restaurants are increasingly enjoying the benefits of self-order kiosks.

Pizza Pie bakes up ROI with loyalty kiosks

Kiosks in the restaurant sphere are a big hit due to their ability to draw in customers. One pizza franchise saw firsthand how effective a kiosk campaign can be when it helped drive a ROI of more than 2,000 percent.

Should franchisors rethink employee training under the NLRB cloud?

Using a networked, digitally driven, consumer model for employee training can turn employees into eager directors of their own professional development without the risk imposed by the NLRB joint-ownership rules.

Why universal POS technology makes all the difference in franchising

Traditionally, franchisors received self-reported metrics from franchisees, making inventory management and sales analysis an unnecessarily lengthy process. To free up valuable time and receive a more accurate understanding of overarching operations, franchisors should consider technology solutions that streamline measurement.

Learning from the best and the worst restaurant apps

Nearly half of the top 100 restaurant chains don't have a native app, even though consumers expect one. Gleaning wisdom from over 1 million app reviews has revealed some interesting lessons and principles, from both the well-done apps to the mobile flops.

Why your app isn't appealing to your customer base

Not all apps are created equal, and consumers don't have the patience to wait while you to get it right.

Pizza Hut's digital guru talking all-things tech

Baron Concors, Pizza Hut's global chief digital officer, will share insights about the chain's digital strategy Aug. 17 at this year’s CONNECT Mobile Innovation Summit in Dallas.

3 steps to cutting 1 huge expense

Legal hacks of credit card fees may seem complicated at first, but once understanding the three basic components of payment processing statements, they become as easy as swiping the card.

How can a 3D-printed pizza change the world?

Yes, 3D printed pizzas are pretty cool, but talk to the people behind this food-printing robot and you will find it could also be a real life-changing addition to the world for people with disabilities, impairments or even lack of cooking skills.

80-year-old yeast + 3D printer = instant pizza satisfaction

Hold on to your rolling pins, pizza restaurateurs – things are about to get a little weird. That's because today the world's first 3D pizza printing company, BeeHex, Inc. announced it has teamed up with Ribalta Neopolitan Restaurant Executive Chef Pasquale Cozzolino to make a 60-second 3D printed pie.

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