- WHITE PAPERS
From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the day at the inaugural Interactive Customer Experience Summit, held June 28-30 at the Sofitel Chicago Water Tower.
During "Tablets: When, Where, Why and How" at the ICX Summit in Chicago, Dickey's discussed its custom-developed business intelligence service called Smoke Stack that analyzes data to help the restaurant connect with customers and increase sales.
More and more big name restaurants and chains are creating one-to-one, unique website experiences for visitors to drive higher user engagement and customer conversions based on the time of day, visitor location, number of previous visits and more.
While many restaurant operators may be in good shape when it comes to meeting the caloric-labeling deadline of Dec 1, not all have considered the (print) execution efforts for menu boards, to-go menus, catering menus and related signage
The CEOs of Groupon's Breadcrumb and PeachWorks discuss how their technology can help restaurants and retailers stay relevant.
The technology that fuels digital menu boards and ordering kiosks within restaurant locations today is being used to maintain nutritional disclosures in real time.
Exactly how is IT automation helping restaurants?
Pizza is the go-to meal for almost every occasion. Normally there are only a few options to purchase pizza such as frozen, carryout or delivery. However, kiosk manufacturer A1 concepts has crafted a new pizza kiosk which will allow consumers to purchase a fresh pizza on the spot.
Today, forward-thinking restaurant operators are using modern video technology to measure virtually everything from shift readiness to inventory control.
The restaurant of the future is here, with technological innovations that enable faster, more efficient and more profitable operations than ever.
Online ordering, and mobile ordering in particular, is no longer simply a nice add-on for consumers,it's an expectation.
Not sure where to begin? Here are eight things eateries should consider before starting the website building process.
Managing your restaurant digitally has plenty of advantages and with the rapidly changing workforce, it may even soon be necessary.
Patent trolls could cost restaurants money and slow innovation. Here's what operators need to know about patent trolls.
For independent operators, it's important to understand futures and have a good relationship with distributors and manufacturers to best manage food costs.
A majority -- 88 percent -- of restaurant patrons indicate a preference for self-service technology at their table, while 12 percent indicated a preference for a kiosk upon arrival.
The upswing in the economy means competition for talent will heat up in 2015. That means employers need to up their game when it comes to attracting and retaining the best team members.
A handful of businessmen and women have come up with new concepts specifically to solve restaurant operators' biggest problems.
Restaurants are opting for fully integrated digital menus, which speed up service, educate customers easily and tap into inventory and POS systems.
Technology in food engineering and processing equipment coupled with better logistics has given companies the ability to specialize.