It's All About the Customer Experience

Great experiences keep customers coming back time and time again. Give your customers a “wow” experience and they will tell their friends and colleagues and share on social media.

Type: White Paper

Sponsor: Interactive Customer Experience Summit (ICX Summit)


Get a Bigger Piece of the Pie

Online ordering, and mobile ordering in particular, is no longer simply a nice add-on for consumers, it's an expectation.

Type: Infographic

Sponsor: Leapfrog POS


Squadle and Triton Partnership Provides Easy Access to Essential Data for Restaurants

Retail and restaurant managers will see clear benefits to the simplification of data access.

Type: Case Study

Sponsor: Triton


SAVOR...Chicago Streamlines Convention Cafe with Self-service

Self-order kiosks from NEXTEP SYSTEMS help ensure that visitors to North America's busiest convention center don't have to wait in line.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Infographic: 5 Things Restaurant Mobile Apps Must Include

Mobile innovations continue to grow at a staggering pace and to win the game, your brand's mobile app is going to need more than just a menu, nutritional information and restaurant locations.

Type: Infographic

Sponsor: CONNECT Mobile Innovation Summit


Self-Order Kiosks for an Old-World Market

An Italian market and deli serves customers more efficiently with a modern technology solution from NEXTEP SYSTEMS.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


A Soup-er Restaurant Technology Solution for Zoup!

A growing restaurant chain built on hand-crafted soup taps technology from NEXTEP SYSTEMS to help it manage store operations.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Banking on Self-Order Kiosks

Self-order kiosks from NEXTEP SYSTEMS help a major financial institution manage its corporate foodservice program, keeping its employees happy and productive.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Three Ways a POS System Can Maximize Restaurant Profits

Better control of labor and food costs, as well as increased upselling and improved loyalty programs, help restaurants stand out in a crowded marketplace.

Type: White Paper

Sponsor: SpeedLine POS


POS Integration Helps Travelers Pay on the Way

When travel retailer Hudson News needed to sell from two systems, NEXTEP brought them together

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Benefits of an Integrated POS Technology Platform

Using a system from one provider leads to better information and integration, improving cost control.

Type: White Paper

Sponsor: NEXTEP SYSTEMS


Infographic: 12 Benefits of Digital Menu Boards

A survey of quick-service and fast casual restaurant operators revealed the top benefits they get from digital menu board systems.

Type: Infographic

Sponsor: NEC Display Solutions


Three Advantages of a Cloud-based Restaurant POS System

Technology helps restaurant operators integrate multi-channel sales opportunities.

Type: White Paper

Sponsor: Leapfrog POS


Three Benefits of Integrating Mobile Payments Acceptance with the POS

Restaurant operators can take advantage of mobile POS now without waiting for the consumer infrastructure to mature.

Type: White Paper

Sponsor: Leapfrog POS


Four Considerations When Choosing a Restaurant POS System

When partnering with a technology provider, it's important to ask about integration, support and more.

Type: White Paper

Sponsor: PizzaMarketplace.com


Pizza POS Systems: Choosing the Right Solution

New technology doesn’t have to mean endless investment. POS systems are available now that integrate Web and mobile apps, offer real-time management tools and are scalable to meet the evolving needs of a restaurant.

Type: Guide

Sponsor: SpeedLine POS


Integrating POS Systems with Mobile Payments

Implementing a mobile payments solution doesn't have to be expensive. In this free guide, learn best practices for integrating mobile payments, how to calculate ROI and understand PCI requirements.

Type: Guide

Sponsor: Leapfrog POS


Controlling Interchange Fees with Smart Safes

Interchange fees can wipe out the profits on a small transaction. There is a way, however, to minimize those expenses.

Type: White Paper

Sponsor: Triton


Nancy's Pizza Shrinks Food Cost with POS Controls

A Chicago-based pizza chain increases consistency, controls inventory and reduces food costs with the SpeedLine POS system.

Type: Case Study

Sponsor: SpeedLine POS


Beyond the Point of Sale: Planning for Profit with a POS System

Restaurateurs invest in point-of-sale systems first and foremost to improve speed and accuracy of service at the POS. But operators who learn to use their POS system’s planning and reporting tools may find that the system’s biggest impact on profits happens before the restaurant opens for the day.

Type: Special Report

Sponsor: SpeedLine POS


Pizza Point of Sale | Right the First Time

How understanding the critical requirements can help you avoid a costly mistake.

Type: White Paper

Sponsor: SpeedLine POS


WEBINAR: Managing customer relationships - what Which Wich learned on its search for the perfect CRM

If you are involved on a decision-making team for your chain, this webinar will save you time, and deliver a unique perspective that’s not available anywhere else. From operational to marketing to franchisee considerations, this one-on-one interview will enable your team to make a fantastic final decision.

Type: Webinar

Sponsor: Paytronix Systems, Inc.


Table Tracker improves operations at Labriola Ristorante

With the introduction of Labriola's fresh and new concept, operations manager Edwin Arreola wanted to take a different approach to food delivery than the usual table numbers. Arreola wanted to find a way to manage the rush and ensure food delivery and operations would run smoothly.

Type: Case Study

Sponsor: Long Range Systems


OFFERING MORE THAN CONVENIENCE: The Benefits of Adding a Food Program to Your Store

Convenience stores are built around the idea that consumers want a fast and easy method for purchasing items throughout the day. For years, c-stores have relied on gas and tobacco sales to keep their business profitable.

Type: White Paper

Sponsor: Motion Technology, Inc


Fuddruckers Modernizes with New Guest Paging System

Popular fast casual restaurant Fuddruckers prides themselves on creating the best and freshest burgers for their customers. Texas-based franchise owner David Futrell owns nine locations and has operated for over 10 years under a promise to deliver his guests only the best burgers on freshly baked buns.

Type: White Paper

Sponsor: Long Range Systems


Jason's Deli Table Tracker Case Study

Table Tracker is a table location system that helps fast-casual restaurants identify where guests are sitting. Instead of number cards, guest are given wireless Trackers that send the guest’s location to a kitchen display, effectively eliminating the need for food runners to search for guests.

Type: Case Study

Sponsor: Long Range Systems


Alondra Hot Wings | On Cue for Restaurants

The Challenge- Alondra Hot Wings shared the same challenges as any busy restaurant: How to efficiently manage the flow of customers through a busy waiting area while seating guests in a timely fashion.

Type: Case Study

Sponsor: Long Range Systems


Alondra Hot Wings | Check Point Survey Case Study

The Challenge- Before converting to Check Point Surveys, Alondra Hot Wings used comment cards to process customer feedback. Owner noticed that many guests did not use the comment cards. “Some customers told us they didn’t trust comment cards because they thought the server might not turn in negative comments,” Kazarian (owner) explained.

Type: Case Study

Sponsor: Long Range Systems


Pizza Ranch | Table Tacker Case Study

The Challenge - When guests order a custom pizza or non-buffet menu item at Pizza Ranch, it has to be delivered to their table in time for them to enjoy it with their buffet items. Pizza Ranch was using number cards at the tables to direct food runners to where to deliver these orders.

Type: Case Study

Sponsor: Long Range Systems


The Restaurant of the Future: How Technology will Transfrom the Guest Experience

Technology is no longer a novelty in the food service industry. It’s the key to survival and success. According to the recently released National Restaurant Association report “Restaurant Industry 2020: A Snapshot of the Future."

Type: White Paper

Sponsor: Long Range Systems


The Power of Instant Customer Feedback

If there’s one unavoidable reality in any customer-oriented business, it’s this: No matter how good you are, you won’t make everyone happy all the time.

Type: White Paper

Sponsor: Long Range Systems


Managing the Front Ebook

Front-door management is key to maximizing the rush. That’s one reason front-door management – the process of managing the guests stacked up at the front during peak times and helping them get seated quickly – is so important.

Type: White Paper

Sponsor: Long Range Systems


The Millennial Mindset: How a Generation is Reshaping Hospitality

America’s Millennial Generation, the roughly 80-100 million people between the ages of 17 and about 35, might be one of the most misunderstood groups by service-oriented businesses.

Type: White Paper

Sponsor: Long Range Systems


2014 Speed of Service Report

In this report, we dive into data from the Restaurant Social Media Index, providing research that connects the dots between consumer behavior and sentiment in relation to multi-unit operators and speed of service.

Type: White Paper

Sponsor: Long Range Systems


Analytics-Driven digital merchandising in QSR

Consumers love the convenience and speed of drive-thru at quick service restaurants (QSR) and so do the food service establishments that offer this safe, easy service option. Drive-thru can account for as much as 70% of location revenues and establishes the location as the “go to” place for future visits.

Type: White Paper

Sponsor: Techknow


How to Profit from ATMs: A Guide for Retailers and Restaurateurs

This report provides an in-depth guide for retailers, restaurateurs and other businesses that are considering installing ATMs on their premises.

Type: Guide

Sponsor: Elan Financial Services


Infographic: Think Mobile First

The impact of mobile on the retail and restaurant industries continues to grow. This infographic gives the key data points to explain why mobile is an investment worth making.

Type: Infographic

Sponsor: CONNECT Mobile Innovation Summit


Inventory Control Basics for Foodservice

Foodservice inventory typically covers inventory stock or consumables/food, beverages, cleaning, and disposable supplies. These products are stored in a designated storage room area or other secure locations of the building. For the purposes of this paper when we talk about...

Type: White Paper

Sponsor: Axis Purchasing


Delivering Success: How Technology Makes Restaurant Delivery A Profit Center

If you are counting on delivery as a key part of your restaurant's success, you need to count on the right technology to help.

Type: White Paper

Sponsor: Granbury Restaurant Solutions


Introducing The Connected Pizzeria

Whether you are just starting up your first pizzeria or a long time veteran of the business, now is the time to start taking advantage of the many ways that technology can help you improve your connection to your customers, your employees, and your bottom line.

Type: Guide

Sponsor: Granbury Restaurant Solutions


Leapfrog POS Product Demo

What makes LeapfrogPOS.com unique is its ability to fully integrate all aspects of your business. It easly scales from a single store to multiple -- from a single business to complex multi-unit environments with multiple owners and franchisees. It's the...

Type: Demo/Trialware

Sponsor: Leapfrog POS


Customer Loyalty in the Restaurant: Implementing an Effective Business Building Loyalty Program

How do you increase customer loyalty, maximize the relationship with your customers, and compete against the myriad of marketing messages targeting your clientele? A well-designed customer loyalty program can help, and when supported by the right technology tools, it can give you a real leg up in the quest to build your business.

Type: White Paper

Sponsor: Granbury Restaurant Solutions


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