Get a Bigger Piece of the Pie

Online ordering, and mobile ordering in particular, is no longer simply a nice add-on for consumers, it's an expectation.

Type: Infographic

Sponsor: Leapfrog POS


Jason's Deli Table Tracker Case Study

Table Tracker is a table location system that helps fast-casual restaurants identify where guests are sitting. Instead of number cards, guest are given wireless Trackers that send the guest’s location to a kitchen display, effectively eliminating the need for food runners to search for guests.

Type: Case Study

Sponsor: Long Range Systems


Alondra Hot Wings | On Cue for Restaurants

The Challenge- Alondra Hot Wings shared the same challenges as any busy restaurant: How to efficiently manage the flow of customers through a busy waiting area while seating guests in a timely fashion.

Type: Case Study

Sponsor: Long Range Systems


Alondra Hot Wings | Check Point Survey Case Study

The Challenge- Before converting to Check Point Surveys, Alondra Hot Wings used comment cards to process customer feedback. Owner noticed that many guests did not use the comment cards. “Some customers told us they didn’t trust comment cards because they thought the server might not turn in negative comments,” Kazarian (owner) explained.

Type: Case Study

Sponsor: Long Range Systems


Pizza Ranch | Table Tacker Case Study

The Challenge - When guests order a custom pizza or non-buffet menu item at Pizza Ranch, it has to be delivered to their table in time for them to enjoy it with their buffet items. Pizza Ranch was using number cards at the tables to direct food runners to where to deliver these orders.

Type: Case Study

Sponsor: Long Range Systems


The Restaurant of the Future: How Technology will Transfrom the Guest Experience

Technology is no longer a novelty in the food service industry. It’s the key to survival and success. According to the recently released National Restaurant Association report “Restaurant Industry 2020: A Snapshot of the Future."

Type: White Paper

Sponsor: Long Range Systems


The Power of Instant Customer Feedback

If there’s one unavoidable reality in any customer-oriented business, it’s this: No matter how good you are, you won’t make everyone happy all the time.

Type: White Paper

Sponsor: Long Range Systems


Managing the Front Ebook

Front-door management is key to maximizing the rush. That’s one reason front-door management – the process of managing the guests stacked up at the front during peak times and helping them get seated quickly – is so important.

Type: White Paper

Sponsor: Long Range Systems


The Millennial Mindset: How a Generation is Reshaping Hospitality

America’s Millennial Generation, the roughly 80-100 million people between the ages of 17 and about 35, might be one of the most misunderstood groups by service-oriented businesses.

Type: White Paper

Sponsor: Long Range Systems


2014 Speed of Service Report

In this report, we dive into data from the Restaurant Social Media Index, providing research that connects the dots between consumer behavior and sentiment in relation to multi-unit operators and speed of service.

Type: White Paper

Sponsor: Long Range Systems


Squadle and Triton Partnership Provides Easy Access to Essential Data for Restaurants

Retail and restaurant managers will see clear benefits to the simplification of data access.

Type: Case Study

Sponsor: Triton


Mobilize: The Guide to Running a Successful Mobile RFP Process

You’re getting ready to evaluate different vendors to support your mobile strategy in 2015 and beyond, which is a perfect time to make sure your Request For Proposal process is comprehensive. Here are some tips for asking the right questions so you get a true, apples to apples comparison of features, services and pricing.

Type: Guide

Sponsor: SplickIt


Analytics-Driven digital merchandising in QSR

Consumers love the convenience and speed of drive-thru at quick service restaurants (QSR) and so do the food service establishments that offer this safe, easy service option. Drive-thru can account for as much as 70% of location revenues and establishes the location as the “go to” place for future visits.

Type: White Paper

Sponsor: Techknow


Datum: We Move Your Business Forward

As technology continues to drive and define the way business are run, Datum provides strategic IT solutions that provide a clear path to efficiency.

Type: Brochure

Sponsor: Datum Corporation


PCI Compliance: Building a Secure Network

With credit card breaches unveiled in the news so frequently, it’s become evident it’s more important than ever that all merchants, no matter how big or small, take security seriously.

Type: White Paper

Sponsor: Datum Corporation


Beef ‘O’ Brady’s and The Brass Tap Optimize POS Systems and Increase Security Across 226 Units Nationwide

Beef ‘O’ Brady’s and The Brass Tap required upgrades to point-of-sale (POS) systems and requested an increase in security across 226 units nationwide. Beef ‘O’ Brady’s and The Brass Tap needed a flexible solution that would work both today and in conjunction with its expansions in the future.

Type: Case Study

Sponsor: Datum Corporation


Challenges of Today's CFO

Datum provides one-stop technology solutions to clients all over the globe, helping them lower costs and maximize profit. At Datum, our goal is to help our clients run their business more efficiently using technology – it’s that simple.

Type: Infographic

Sponsor: Datum Corporation


SAVOR...Chicago Streamlines Convention Cafe with Self-service

Self-order kiosks from NEXTEP SYSTEMS help ensure that visitors to North America's busiest convention center don't have to wait in line.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


How to Profit from ATMs: A Guide for Retailers and Restaurateurs

This report provides an in-depth guide for retailers, restaurateurs and other businesses that are considering installing ATMs on their premises.

Type: Guide

Sponsor: Elan Financial Services


Inventory Control Basics for Foodservice

Foodservice inventory typically covers inventory stock or consumables/food, beverages, cleaning, and disposable supplies. These products are stored in a designated storage room area or other secure locations of the building. For the purposes of this paper when we talk about...

Type: White Paper

Sponsor: Axis Purchasing


Infographic: 5 Things Restaurant Mobile Apps Must Include

Mobile innovations continue to grow at a staggering pace and to win the game, your brand's mobile app is going to need more than just a menu, nutritional information and restaurant locations.

Type: Infographic

Sponsor: CONNECT Mobile Innovation Summit


Self-Order Kiosks for an Old-World Market

An Italian market and deli serves customers more efficiently with a modern technology solution from NEXTEP SYSTEMS.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


A Soup-er Restaurant Technology Solution for Zoup!

A growing restaurant chain built on hand-crafted soup taps technology from NEXTEP SYSTEMS to help it manage store operations.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Three Reasons Why Retailers and Foodservice Operators Should Embrace Cloud-Based Workforce Management Technology

Cloud computing is no longer a buzzword. It has permanently redefined existing markets and created new opportunities. In fact, according to Aberdeen’s Q2 Quarterly Business Review published in June 2011, cloud computing will be the largest area of technology spend in 2012 for leading organizations, cited by 38% of respondents.

Type: White Paper

Sponsor: Kronos Incorporated


Optimizing Efficiency and Experience: SMB Retail & Hospitality Workforce Management

Retail and hospitality organizations, particularly small and medium-sized (SMB) organizations, face critical challenges to remain competitive through improved productivity and the creation of a compelling customer experience that will bring customers back again and again.

Type: White Paper

Sponsor: Kronos Incorporated


Workforce Analytics: Turning Workforce Data into Business Results

Analytics is about data collecting, combining it in meaningful ways to create information, and assembling it into actionable reports.

Type: White Paper

Sponsor: Kronos Incorporated


Tomorrow’s Retail — TODAY

The future of retail is all about customers and the retailer’s ability to serve and inspire them. Customers today are more in control of the retail experience than ever. With the total freedom they’ve come to expect from the digital age, they demand anytime, anywhere service.

Type: White Paper

Sponsor: Kronos Incorporated


Banking on Self-Order Kiosks

Self-order kiosks from NEXTEP SYSTEMS help a major financial institution manage its corporate foodservice program, keeping its employees happy and productive.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Three Ways a POS System Can Maximize Restaurant Profits

Better control of labor and food costs, as well as increased upselling and improved loyalty programs, help restaurants stand out in a crowded marketplace.

Type: White Paper

Sponsor: SpeedLine Solutions


POS Integration Helps Travelers Pay on the Way

When travel retailer Hudson News needed to sell from two systems, NEXTEP brought them together

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Delivering Success: How Technology Makes Restaurant Delivery A Profit Center

If you are counting on delivery as a key part of your restaurant's success, you need to count on the right technology to help.

Type: White Paper

Sponsor: Granbury Restaurant Solutions


Benefits of an Integrated POS Technology Platform

Using a system from one provider leads to better information and integration, improving cost control.

Type: White Paper

Sponsor: NEXTEP SYSTEMS


Infographic: 12 Benefits of Digital Menu Boards

A survey of quick-service and fast casual restaurant operators revealed the top benefits they get from digital menu board systems.

Type: Infographic

Sponsor: NEC Display Solutions


Three Advantages of a Cloud-based Restaurant POS System

Technology helps restaurant operators integrate multi-channel sales opportunities.

Type: White Paper

Sponsor: Leapfrog POS


Three Benefits of Integrating Mobile Payments Acceptance with the POS

Restaurant operators can take advantage of mobile POS now without waiting for the consumer infrastructure to mature.

Type: White Paper

Sponsor: Leapfrog POS


Introducing The Connected Pizzeria

Whether you are just starting up your first pizzeria or a long time veteran of the business, now is the time to start taking advantage of the many ways that technology can help you improve your connection to your customers, your employees, and your bottom line.

Type: Guide

Sponsor: Granbury Restaurant Solutions


Customer Experience Technology Buyer's Guide 2012

Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer’s Guide will help you find the right partners to implement the latest solutions in your business. From the publishers...

Type: Special Report

Sponsor: Reflect Systems


Four Considerations When Choosing a Restaurant POS System

When partnering with a technology provider, it's important to ask about integration, support and more.

Type: White Paper

Sponsor: PizzaMarketplace.com


Pizza POS Systems: Choosing the Right Solution

New technology doesn’t have to mean endless investment. POS systems are available now that integrate Web and mobile apps, offer real-time management tools and are scalable to meet the evolving needs of a restaurant.

Type: Guide

Sponsor: SpeedLine Solutions


Leapfrog POS Product Demo

What makes LeapfrogPOS.com unique is its ability to fully integrate all aspects of your business. It easly scales from a single store to multiple -- from a single business to complex multi-unit environments with multiple owners and franchisees. It's the...

Type: Demo/Trialware

Sponsor: Leapfrog POS


Integrating POS Systems with Mobile Payments

Implementing a mobile payments solution doesn't have to be expensive. In this free guide, learn best practices for integrating mobile payments, how to calculate ROI and understand PCI requirements.

Type: Guide

Sponsor: Leapfrog POS


Controlling Interchange Fees with Smart Safes

Interchange fees can wipe out the profits on a small transaction. There is a way, however, to minimize those expenses.

Type: White Paper

Sponsor: Triton


Customer Loyalty in the Restaurant: Implementing an Effective Business Building Loyalty Program

How do you increase customer loyalty, maximize the relationship with your customers, and compete against the myriad of marketing messages targeting your clientele? A well-designed customer loyalty program can help, and when supported by the right technology tools, it can give you a real leg up in the quest to build your business.

Type: White Paper

Sponsor: Granbury Restaurant Solutions


Nancy's Pizza Shrinks Food Cost with POS Controls

A Chicago-based pizza chain increases consistency, controls inventory and reduces food costs with the SpeedLine POS system.

Type: Case Study

Sponsor: SpeedLine Solutions


Beyond the Point of Sale: Planning for Profit with a POS System

Restaurateurs invest in point-of-sale systems first and foremost to improve speed and accuracy of service at the POS. But operators who learn to use their POS system’s planning and reporting tools may find that the system’s biggest impact on profits happens before the restaurant opens for the day.

Type: Special Report

Sponsor: SpeedLine Solutions


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