Even for brands in which digital ordering represents a small percentage, its search traffic and order traffic represents a meaningful sample size from which brands can glean valuable insights.
Pizza Hut is aiming to have 15 to 20 Slice Bars open in the US by the end of this year.
The word 'fresh' is the most powerful driver of menus because it has a connotation that it is real food being served.
Cutting costs by creating limited time offers or new menu items that scale down the serving of animal protein could be interesting to test with consumers.
Restaurant efficiency experts cite the 7-second rule; a 7-second reduction in customer wait times increases a chain’s market share by as much as 1 percent.
Consumers sometimes say one thing, but do another when it comes to healthful choices. This conflict affects their food choices and translates into complex flavor trends which can be difficult to unravel.
Gift cards are a low-cost marketing tool that can help any size restaurant boost sales, order values and profit margins, and can deepen customer relationships.
Partnering with a delivery service frees up restaurant owners to focus on food and experience while still expanding their customer base.
Pizza shares, wheat, cheese on the rise
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The increasing use of smartphones is changing the consumer landscape significantly, particularly for restaurant purchasing.
Last week, menu analyst Nancy Kruse said one of the hottest marketing buzzwords in the restaurant industry is "skinny." Brands such as Sbarro and Cheesecake Factory have leveraged this trend with their respective Skinny Slice and Skinnylicious offerings. Now it...
Craft beers are growing, and seasonal offerings are big drivers of growth.
Corporate dining preferences lean strongly toward fast casual concepts, according to Dinova.
Specialty beverages – from coffees to teas to craft beers – have been on an upswing in the restaurant industry for the past few years and more consumers are now seeking them out. According to new research from Technomic, 21...
According to Inc. Magazine's annual list of privately-held companies, fast casuals are still setting the pace for the restaurant industry.
The restaurant industry is regarded as the top business sector in America according to results of the annual Gallup Work and Education poll.
Job openings in the hospitality sector topped 500,000 (583,000 job openings) for the seventh consecutive month in July, the first such occurrence since before the Great Recession. July also marked an increase of more than 100,000 job openings over what...
Fast casual sales growth outpaced outpaced QSR growth in a recent survey of the top 200 Canadian limited-service restaurants conducted by Technomic.
UK customers' satisfaction with restaurants has declined this year according to new research from the National Customer Satisfaction Index. The NCSI-UK shows that nearly every large restaurant chain shows deteriorating customer satisfaction, and for the first time, customers are more...
Dan Santy, president of Santy Integrated, and Adam Pierno, director of Brand Strategy and Planning, will share their insights into how millennials decide what and where to eat during a webinar scheduled Sept. 23.
The younger generation considers QSRs to be 'dollar food.'
The strength and marketing clout of major and small restaurant chains kept total restaurant industry traffic flat instead of declining in the April/May/June quarter, while visits to independent restaurants declined by 2 percent, according to new research from The NPD Group.
Quick-service employees in more than 150 cities are planning on walking off their jobs this Thursday as part of their ongoing protest for a $15-an-hour minimum wage and the right to form a union. The strikes originally began in late...
The National Restaurant Association's Restaurant Performance Index (RPI) registered a modest decline in July.
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As the most extensive research of the restaurant sector workforce in decades, “Who Works in the U.S. Restaurant Industry,” details the opinions of nearly 5,100 Americans who currently work or formerly worked in the industry, as well as those who own or operate restaurants.