Take care of your customers

 
Oct. 29, 2013
Kelly Roddy, CEO of Schlotsky's, was part of the CEO panel during the recent Fast Casual Executive Summit in New Orleans. He said that operators are currently experiencing tough challenges with the economy, the legislative environment and more competitive. To come out on top, he added, operators need to make sure they're taking care of their customers.

Topics: Customer Service / Experience , Operations Management , Trends / Statistics


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