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Best practices: Maintaining a cohesive brand across franchises

Brand consistency is the foundation of all franchises. Developing company-wide brand strategies is key to protecting the brand’s image which creates value for consumers and the franchisees.

Type: White Paper

Sponsor: Visualogistix


It's All About the Customer Experience

Great experiences keep customers coming back time and time again. Give your customers a “wow” experience and they will tell their friends and colleagues and share on social media.

Type: White Paper

Sponsor: Interactive Customer Experience Summit (ICX Summit)


Get a Bigger Piece of the Pie

Online ordering, and mobile ordering in particular, is no longer simply a nice add-on for consumers, it's an expectation.

Type: Infographic

Sponsor: Leapfrog POS


Squadle and Triton Partnership Provides Easy Access to Essential Data for Restaurants

Retail and restaurant managers will see clear benefits to the simplification of data access.

Type: Case Study

Sponsor: Triton


SAVOR...Chicago Streamlines Convention Cafe with Self-service

Self-order kiosks from NEXTEP SYSTEMS help ensure that visitors to North America's busiest convention center don't have to wait in line.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Fast Casual Executive Summit 2014: Agenda

Sessions will cover topics such as Customer Experience, Sustainability, Beverage Trends, Mobile CRM, Mobile Payments, Integrated Marketing, Digital Menu Boards, Getting Business on the Side, and more.

Type: Brochure

Sponsor: Fast Casual Executive Summit


Choosing the Right Potato Supplier for Fresh-Cut French Fries

Done correctly, few side dishes are better than fresh-cut french fries. Done poorly, they can be a guest turnoff.

Type: White Paper

Sponsor: Kingston Fresh


Infographic: 5 Things Restaurant Mobile Apps Must Include

Mobile innovations continue to grow at a staggering pace and to win the game, your brand's mobile app is going to need more than just a menu, nutritional information and restaurant locations.

Type: Infographic

Sponsor: CONNECT Mobile Innovation Summit


Self-Order Kiosks for an Old-World Market

An Italian market and deli serves customers more efficiently with a modern technology solution from NEXTEP SYSTEMS.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


A Soup-er Restaurant Technology Solution for Zoup!

A growing restaurant chain built on hand-crafted soup taps technology from NEXTEP SYSTEMS to help it manage store operations.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


The Top 11 Trendsetting Executives in Pizza

Who are the biggest trendsetters in Pizza in 2013?

Type: White Paper

Sponsor: PizzaMarketplace.com


Banking on Self-Order Kiosks

Self-order kiosks from NEXTEP SYSTEMS help a major financial institution manage its corporate foodservice program, keeping its employees happy and productive.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Three Ways a POS System Can Maximize Restaurant Profits

Better control of labor and food costs, as well as increased upselling and improved loyalty programs, help restaurants stand out in a crowded marketplace.

Type: White Paper

Sponsor: SpeedLine POS


Four Considerations When Purchasing Insurance for Pizza Restaurants

Pizzerias have different insurance needs than other foodservice operations. Learn what type of insurance is needed, how to manage loss runs and how to choose the best agent.

Type: White Paper

Sponsor: The Upton Group


POS Integration Helps Travelers Pay on the Way

When travel retailer Hudson News needed to sell from two systems, NEXTEP brought them together

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Benefits of an Integrated POS Technology Platform

Using a system from one provider leads to better information and integration, improving cost control.

Type: White Paper

Sponsor: NEXTEP SYSTEMS


Infographic: 12 Benefits of Digital Menu Boards

A survey of quick-service and fast casual restaurant operators revealed the top benefits they get from digital menu board systems.

Type: Infographic

Sponsor: NEC Display Solutions


Three Advantages of a Cloud-based Restaurant POS System

Technology helps restaurant operators integrate multi-channel sales opportunities.

Type: White Paper

Sponsor: Leapfrog POS


Three Benefits of Integrating Mobile Payments Acceptance with the POS

Restaurant operators can take advantage of mobile POS now without waiting for the consumer infrastructure to mature.

Type: White Paper

Sponsor: Leapfrog POS


Four Considerations When Choosing a Restaurant POS System

When partnering with a technology provider, it's important to ask about integration, support and more.

Type: White Paper

Sponsor: PizzaMarketplace.com


Pizza POS Systems: Choosing the Right Solution

New technology doesn’t have to mean endless investment. POS systems are available now that integrate Web and mobile apps, offer real-time management tools and are scalable to meet the evolving needs of a restaurant.

Type: Guide

Sponsor: SpeedLine POS


What is a mobile payment? [Infographic]

There's a surprising amount of misinformation and confusion being sown about mobile payments. (Even by well-meaning news organizations and reputable tech sites.) Mobile Payments Today felt it was time to cut through the hype and clear things up... with an infographic.

Type: Infographic

Sponsor: Mobile Payments Today


Integrating POS Systems with Mobile Payments

Implementing a mobile payments solution doesn't have to be expensive. In this free guide, learn best practices for integrating mobile payments, how to calculate ROI and understand PCI requirements.

Type: Guide

Sponsor: Leapfrog POS


Controlling Interchange Fees with Smart Safes

Interchange fees can wipe out the profits on a small transaction. There is a way, however, to minimize those expenses.

Type: White Paper

Sponsor: Triton


Purchasing the Right POS System

This all-new guide will help you make the right decision when buying or upgrading a POS system.

Type: Guide

Sponsor: Granbury Restaurant Solutions


Nancy's Pizza Shrinks Food Cost with POS Controls

A Chicago-based pizza chain increases consistency, controls inventory and reduces food costs with the SpeedLine POS system.

Type: Case Study

Sponsor: SpeedLine POS


Modernizing the Pizzeria Menu Board

Digital menu boards are changing the way pizzerias are communicating with customers, enhancing flexibility and increasing ROI.

Type: White Paper

Sponsor: NEC Display Solutions


Webinar: Turning Servers into Sellers - Increase Sales and Profits with Salesmanship Training

An effective salesmanship training program can help offset declining customer counts and sales. Suggestive selling, add-on selling and up-selling of high profit menu items can add 5% to 10% to your check average.

Type: Webinar

Sponsor: North America Pizza & Ice Cream Show


Sustainability: A New Track To Profit (Slides)

Sustainability: A New Track to Profit. Industry leaders provide testimony and advice on how to develop a restaurant with proper sustainability. Download the slides from presentations given by: Peter Truitt, Truitt Brothers/ Jeff Harvey, Burgerville/ Kate Geagan, Author, Go Green Get Lean at the Fast Casual Executive Summit 2009.

Type: Presentation

Sponsor: Fast Casual Executive Summit


National Restaurant Association Keynote Speaker (Slides)

Immediate Past Chairman of the National Restaurant Association, Michael Kaufman, shares details on every aspect of the current restaurant industry. Download the slides of the keynote presentation here. See how the Fast Casual Alliance and the National Restaurant Association are...

Type: Presentation

Sponsor: Fast Casual Executive Summit


Internet Marketing and the Social Media (Slides)

Industry leaders provide vital information regarding the use of the Internet and Social Media to aid in your restaurant's growth. Download the slides from presentations given by: Boris Bugarski, Murgent/ Paul Barron, Fast Casual/ John Pepper, Boloco at the Fast Casual Executive Summit 2009.

Type: Presentation

Sponsor: Fast Casual Executive Summit


Brand Builders (Slides)

Industry leaders share tips and trends on how to enhance brand building in your restaurant through emotional connections with your customers. Download the slides from presentations given by: Ed Frechette, Au Bon Pain/ Alan Hixon, Mooyah Burgers and Fries/ Dan Kim, Red Mango/ Patrick Benisillo, VGS at the Fast Casual Executive Summit 2009.

Type: Presentation

Sponsor: Fast Casual Executive Summit


Brain Exchange (Slides)

Brain Exchange Session. Find information on discussions relating to eight topics including: Fast Casual Startups, Menu Development, Web & Social Marketing, Team Dynamics, Winning Brand Design, Building Online Ordering and Catering, Direct Mail, and Leadership Techniques.

Type: Presentation

Sponsor: Fast Casual Executive Summit


Culinary Experience for the Innovators (Slides)

Follow industry leaders as they discuss current trends in fast casual dining, what customers are seeking, and how one company operates with a Guest-Driven attitude. Download the slides from presentations given by: Phil Costner, La Madeleine/ Dan Ross, US Foodservice at the Fast Casual Executive Summit 2009.

Type: Presentation

Sponsor: Fast Casual Executive Summit


Executive Summit Keynote Presentation (Slides)

Fast Casual Executive Summit Keynote Address. Download the slides from presentations given by: Paul Barron, Publisher and Founder FastCasual.com/ Dean Lindsay, Professional Speaker and Author The Progress Agents at the Fast Casual Executive Summit 2009.

Type: Presentation

Sponsor: Fast Casual Executive Summit


Learning the New Financial Business Model (Slides)

Industry leaders share ways to capitalize on financial business models. Download the slides from presentations given by: Louis J. Basile Jr., Wildflower Bread Company/ Jim Greco, Bruegger's Enterprises, Inc./ Larry Reinstein, Fresh City at the Fast Casual Executive Summit 2009.

Type: Presentation

Sponsor: Fast Casual Executive Summit


Bringing civilization to the airport

With an interactive ordering system developed in partnership with NEXTEP SYSTEMS, airline travelers now have a good reason to arrive early.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Self-service payments speed lines at Miss. casino

With a self-service split-tender application developed by NEXTEP, IP Casino Resort Spa improved patron experience, cut expenses and reduced wait times for patrons at the food and beverage line.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Beyond the Point of Sale: Planning for Profit with a POS System

Restaurateurs invest in point-of-sale systems first and foremost to improve speed and accuracy of service at the POS. But operators who learn to use their POS system’s planning and reporting tools may find that the system’s biggest impact on profits happens before the restaurant opens for the day.

Type: Special Report

Sponsor: SpeedLine POS


Employee Screening: Finding the Right Employees

Having good employees makes the difference between a good business and great business, but the employee-selection process can be loaded with challenges. This special report, sponsored by College Station, Texas-based iiX Employment Screening Services, will highlight the services available for hiring and retaining quality employees.

Type: Special Report

Sponsor: iiX Employment Screening Services


FoodLogiQ Connect

FoodLogiQ Connect is a cloud-based solution that builds stronger relationships, gets better intelligence and helps you make more confident decisions.

Type: Brochure

Sponsor: FoodLogiQ


eBook: The Ultimate Guide to the FDA Caloric Count Menu Labeling Requirement

This ultimate guide contains everything you need to know about the labeling requirements and what you need to do about them in your restaurants.

Type: White Paper

Sponsor: WAND Corporation


6 Things Every QSR Restaurant’s Interior Design Should Include

QSR restaurant design is like none other in the restaurant industry. Locations must be built for speed, big crowds and rapidly produced menu items. It can be quite the challenge.

Type: White Paper

Sponsor: WAND Corporation


FSMA 101: The Must-Know Facts about the Food Safety Modernization Act

The Food Safety Modernization Act (FSMA) is the largest piece of food safety legislation in the last 70 years. What does that mean for you, as a restaurant operator?

Type: White Paper

Sponsor: FoodLogiQ


11 FDA Menu Labeling Requirements for Restaurants

Make sure your restaurants are adding calorie counts on menus to follow the FDA restaurant menu labeling requirements. Download our checklist 11 FDA Menu Labeling Requirements for Your Restaurant. This simple one-pager will tell you everything you need to do to be calorie compliant an add calorie counts on menus.

Type: White Paper

Sponsor: WAND Corporation


10 Ways to Increase Sales with Digital Menu Boards

It takes a lot to run a QSR or Fast Casual restaurant and it takes even more to make it successful. One of the most powerful tools at your disposal is your menu board.

Type: White Paper

Sponsor: WAND Corporation


The Gravitational Pull of Fast Casual

This paper takes a closer look at how changing consumer sentiments and expectations gave rise to the star that is fast casual, and how it continues siphoning market share away from quick service and casual dining.

Type: Guide

Sponsor: Long Range Systems


Mighty Fine Burgers Shaves One Minute off Wait Times with Table Tracker

Austin-based Mighty Fine Burgers is a counter-service fast casual restaurant unlike any ordinary burger joint. As a winner of the Malcolm Baldrige National Quality Award, Mighty Fine Burgers strives for excellence beyond speedy service and just serving any regular burger.

Type: Case Study

Sponsor: Long Range Systems


Zankou Chicken Uses Paging Systems to Improve Speed of Service

Zankou Chicken is a mediterranean fast casual concept that began as a small family-owned business on a street corner in Lebanon in 1962. The restaurant serves healthy foods using high-quality proteins and locally sourced produce, and are known throughout Southern California for their family recipes.

Type: Case Study

Sponsor: Long Range Systems


WEBINAR: Location-based marketing: A guide to strategy, deployment and successful return on investment

xAd will share new insights into consumers’ demands and expectations across path to purchase, and strategies for how marketers can use location insights to address the change in consumer behavior and influence a person at the moments of greatest intent and receptiveness.

Type: Webinar

Sponsor: xAd


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