White Papers, Case Studies & Webinars


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Targeting Small Retailers

Why Mom & Pop Locations Are at Risk and Why Cyber Thieves Focus on Them

Type: White Paper

Sponsor: Vendor Safe Technologies


Boost Security in 3 Areas to Thwart Malware and Hackers

Recent electronic intrusions in some of the most well-known retailers have caused business owners around the country to question whether or not they are susceptible to cybercriminals, and what they can do to protect themselves.

Type: White Paper

Sponsor: Vendor Safe Technologies


Approved Software Does Not Equate to PCI Compliance

The four most vital actions to accelerate your network and credit card data security

Type: White Paper

Sponsor: Vendor Safe Technologies


Five PCI Security Deficiencies of Restaurants

The five major credit card brands (Visa, MasterCard, American Express, Discover and JCB), joined forces in 2004 to create the Payment Card Industry Data Security Standard (PCI DSS). Its sole purpose is to assist merchants in building a security program that meets the requirements expected by the card brands.

Type: White Paper

Sponsor: Vendor Safe Technologies


How to Profit from ATMs: A Guide for Retailers and Restaurateurs

This report provides an in-depth guide for retailers, restaurateurs and other businesses that are considering installing ATMs on their premises.

Type: Guide

Sponsor: Elan Financial Services


Evolving From Frozen to Fresh Hand-Cut Fries

Turn a highly visible and profitable item like French Fries into a Signature Item.

Type: White Paper

Sponsor: Kingston Fresh


Kingston Fryer: From Planting to Plate

The Kingston Fryer program was developed utilizing over 40 years of benchmarking what makes the perfect frying potato. Working with some of the most successful multi-unit restaurant operators in the country Kingston has refined the process for packing the best potatoes for the FRESH CUT FRENCH FRY AND CHIP market.

Type: Brochure

Sponsor: Kingston Fresh


USDA Fry Color Chart

This is the fourth edition of the color standards for frozen french fried potatoes dated August 1988. No changes have been made from the third edition dated 1972 in which colors No. 00 and 000 were added. These standards provide a series of references depicting changes that occur because of the french frying process.

Type: White Paper

Sponsor: Kingston Fresh


Inventory Control Basics for Foodservice

Foodservice inventory typically covers inventory stock or consumables/food, beverages, cleaning, and disposable supplies. These products are stored in a designated storage room area or other secure locations of the building. For the purposes of this paper when we talk about...

Type: White Paper

Sponsor: Axis Purchasing


Why Foodservice Organizations Win with GPO’s

A Group Buying Organization (GPO) is an organization that helps pool the buying power of members to help get the best possible prices and quality on products and services. In the consumer markets, these programs are comparable to Costco, Shoppers Warehouse, or insurance bundlers.

Type: White Paper

Sponsor: Axis Purchasing


Foodservice Supply Chain Basics

There are many philosophies on how to get the best prices in food and supply purchases. Short term versus long term? Bid or Consolidate? From years of experience, Axis Purchasing has learned that the best approach is to work with suppliers and consolidate whenever possible in order to yield the greatest long-term savings.

Type: White Paper

Sponsor: Axis Purchasing


Manage Food Quality to Maximize ROI

The goal of every foodservice operator is for their patrons to have a wonderful, unique dining experience that prompts them to return again and again. Even better, if customers are impressed enough, they will tell friends and family or write up a favorable evaluation to share on Yelp or another review website.

Type: White Paper

Sponsor: Axis Purchasing


Case Study: Mary’s Pizza Shack

Download now to see how the PeopleMatter Platform helped Mary's Pizza Shack.

Type: Case Study

Sponsor: PeopleMatter


Case Study: Souper Salad

Download now to see how the PeopleMatter Platform helped Souper Salad.

Type: Case Study

Sponsor: PeopleMatter


Case Study: Star of the High Desert and Wiles’ Restaurants

Download to see how the PeopleMatter Platform helped Star of the High Desert.

Type: Case Study

Sponsor: PeopleMatter


Case Study: The Palm Restaurant Group

Download now to see how the PeopleMatter Platform helped The Palm Restaurant Group.

Type: Case Study

Sponsor: PeopleMatter


Delivering Success: How Technology Makes Restaurant Delivery A Profit Center

If you are counting on delivery as a key part of your restaurant's success, you need to count on the right technology to help.

Type: White Paper

Sponsor: Granbury Restaurant Solutions


Case Study: Mad Greens-Inspired Eats

Download to see how the PeopleMatter Platform helped Mad Greens: -Ensure 100 percent compliance with automated workflows, -Improve candidate quality with pre-hire assessments, -Increase visibility, consistency and efficiency and -Streamline hiring and onboarding operations.

Type: Case Study

Sponsor: PeopleMatter


Case Study: Scotty's Brewhouse

Download to see how the PeopleMatter Platform helped Scotty's Brewhouse: -Improve compliance and efficiency, -Increase candidate quality with assessments, -Automate processes to fit its tech-savvy brand and -Reduce time-to-hire and turnover rates.

Type: Case Study

Sponsor: PeopleMatter


Case Study: Noodles

Download to see how the PeopleMatter Platform helped Noodles: -Reduce data-entry errors and omissions, -Increase payroll accuracy, -Improve employee engagement and -Optimize hiring and onboarding efficiency.

Type: Case Study

Sponsor: PeopleMatter


The Mobile Social Network

Attract and retain top service-industry talent with HR technology that appeals to an on-the-go, connected workforce. Discover compelling stats surrounding the mobile-social revolution and its driving forces that can help you make the case for Web-based solution investments to improve operations, communication and engagement in your business.

Type: White Paper

Sponsor: PeopleMatter


Turnover's Top Five Most Wanted

Turnover runs rampant in the service industry. It robs organizations of productivity, profit and high-performing talent. Learn more about each repeat offender, what to do in case of an encounter, and the potential retention reward with detailed profiles in PeopleMatter's "Turnover's Top Five 'Most Wanted'" eBook.

Type: White Paper

Sponsor: PeopleMatter


Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 1

Just fill out the form to access ‘Part 1’ of our four-part eBook, “Keys to Keeping Today’s On-the-Go Workforce In the Loop.” We’ll break down the basics of hourly workforce communication, including: -Where communication breaks down -Who all’s in the conversation -What everyone’s saying -How they’re getting the message across

Type: White Paper

Sponsor: PeopleMatter


Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 2

Just fill out the form to access ‘Part 2’ of our four-part guide, “Keys to Keeping Today’s On-the-Go Workforce In the Loop.” We’ll give you the seven best practices for getting Corporate messages out, across and ingrained, as well as:...

Type: White Paper

Sponsor: PeopleMatter


Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 3

Just fill out the form to access ‘Part 3’ of our four-part communication guide, “Keys to Keeping Today’s On-the-Go Workforce In the Loop.” We’ll give you nine compliance best practices to stay on top of federal, industry and state regulations...

Type: White Paper

Sponsor: PeopleMatter


Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 4

Just fill out the form to access ‘Part 4’ of our four-part communication guide, “Keys to Keeping Today’s On-the-Go Workforce In the Loop.” We’ll give you eight mobile must-have best practices, including: -What every good service-industry business should be shamelessly...

Type: White Paper

Sponsor: PeopleMatter


Integrated Talent Management System Map

Discover why Integrated Talent Management is the best way to hire, train, schedule and engage your hourly team. Zip around 19 spots to see how an integrated platform can: -Increase candidate quality 26% -Reduce background-screening challenges 69% -Boost customer satisfaction...

Type: Infographic

Sponsor: PeopleMatter


Sche-DUEL: Automated vs Manual Scheduling

Creating, changing and cost-controlling schedules can leave you feeling beat-up and worked-over. Discover which method — automated or manual — wins-out when we put the two in a head-to-head duel and how you can: -Increase manager productivity 63% -Improve shift-trading...

Type: Infographic

Sponsor: PeopleMatter


Stand Off at the Turnover Corral: The Latest Look at Turnover in the Wild, Wild Service Industry

Stave off all scamps and scalawags from your service-industry business. Our infographic arms you with the trends, tips and technologies you need to duel-down turnover, including how to: Increase retention 325% Improve employee and managerial engagement Optimize operations with technology

Type: Infographic

Sponsor: PeopleMatter


Workforce Management Derailed

Discover the ‘disconnect’ in using multiple solutions to hire, train, schedule and engage your hourly workforce; why three out of five U.S. orgs can’t optimize their business because of it; and how an integrated platform can help you see: -40%...

Type: Presentation

Sponsor: PeopleMatter


Anatomy of a Paper Schedule

Are your labor-management practices 'inferior' to the competition's? Manual methods not making the 'cut' for your hourly workforce? Dissect inefficient paper processes, and discover the 'superior' scheduling solution that can: -Reduce overtime 21% -Increase productivity 63% -Increase efficiency 35% Ace...

Type: Presentation

Sponsor: PeopleMatter


Case Study: Apple Sauce, Inc.

Manual tracking, screening and onboarding methods produced disjointed hiring practices for Apple Sauce, Inc. — a major franchisee of Applebee’s Neighborhood Bar and Grill. Decentralized data-management cost the company time, money and compliance.

Type: Case Study

Sponsor: PeopleMatter


Call Centers: Excellent Investment, Endless Possibilities

Restaurant operations today are faced with tough issues: keeping customers satisfied in a competitive marketplace, reducing costs through greater efficiency, and finding new ways to grow their business. Many concepts are turning to call centers as a way to better manage their order taking process, freeing them to focus on their business.

Type: White Paper

Sponsor: Granbury Restaurant Solutions


Introducing The Connected Pizzeria

Whether you are just starting up your first pizzeria or a long time veteran of the business, now is the time to start taking advantage of the many ways that technology can help you improve your connection to your customers, your employees, and your bottom line.

Type: Guide

Sponsor: Granbury Restaurant Solutions


Customer Experience Technology Buyer's Guide 2012

Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer’s Guide will help you find the right partners to implement the latest solutions in your business. From the publishers...

Type: Special Report

Sponsor: Reflect Systems


Foodservice Social Media Universe: Developing a Social Media Strategy

In this keynote presentation, delivered during the 2011 Foodservice Social Media Universe, Altimeter Group’s industry analyst Jeremiah Owyang, he defines how companies of all sizes should develop a social strategy for their restaurant. His presentation contains research using real world...

Type: Presentation

Sponsor: Foodservice Social Media Universe 2011


Making the Most of your Online Ordering

Savvy restaurant owners know that an effective online ordering solution can boost ticket averages, cement customer loyalty, and reduce costs while improving the customer experience. Once you’ve decided to implement online ordering in your restaurant, take advantage of these tips to make sure that your online ordering solution pays off.

Type: White Paper

Sponsor: Granbury Restaurant Solutions


Driving Delivery Performance

More than 83% of pizzerias deliver. At many of those shops, delivery is the primary source of revenue. Yet few outside the delivery market understand the complexity of this business model—and just how difficult it can be to operate an efficient, profitable delivery concept.

Type: White Paper

Sponsor: SpeedLine Solutions


Forecast for Profit

Did you know that by tapping into the sales data collected every day by your POS, you can drive sales, improve operations, and increase profits?

Type: White Paper

Sponsor: SpeedLine Solutions


Infographic: Service Industry Scheduling at a Glance

Managing an on-the-go workforce is difficult, but if you’re using manual methods, it can seem impossible. Electronic and online tools make shift scheduling simple and maximize your manpower. Connect the scheduling dots to see how your schedule creation, distribution and trading processes compare to service-industry companies like you.

Type: Infographic

Sponsor: PeopleMatter


Infographic: Say "I Do" to Effective Employee Engagement

Your workforce is more plugged-in, outspoken and diverse than ever. Making a connection with your team—whether it’s 10 or 200 strong— is the key to engaged employees and happier customers. Connect the engagement dots to see how your review, recognition and communication processes compare to service-industry companies like you.

Type: Infographic

Sponsor: PeopleMatter


Real ROI: A Case for HR Technology in the Service Industry

Concrete evidence for return on investment on HR software and talent management solutions in the restaurant, c-store, retail and hospitality industries exist! Automating your hiring, training and development processes with HR technology can save restaurants thousands of dollars each month and keep customers loyal. Download your copy today.

Type: White Paper

Sponsor: PeopleMatter


Engaging and Inspiring a Workforce

Company culture and approach to management have a major impact on engagement. Learn how to optimize employee life cycle management and increase team member engagement throughout that cycle. In this white paper, the Brandon Hall Group arms you with the...

Type: White Paper

Sponsor: PeopleMatter


Getting the Best Out of Generation Y

Since the arrival of Generation Y in the workforce, service industry employers from restaurants to retail have tried to devise the secret formula to attract, engage and retain this youngest generation. Does Generation Y have unrealistic expectations about work? Do...

Type: White Paper

Sponsor: PeopleMatter


Infographic: The Latest Look at Hiring in the Service Industry

Hiring doesn’t have to be hard. But if you’re using tools and techniques that were new in Dick and Jane’s reign, (we’re looking at you, paper apps and file cabinets) it’s not easy. Connect the hiring dots to see how your sourcing, hiring and onboarding processes compare to service-industry companies like you.

Type: Infographic

Sponsor: PeopleMatter


Infographic: How Does Your Training Stack Up Against the Competition?

Would your employee training program make Dick and Jane say “Wow!”…50 years ago? It’s time for a new lesson in learning. Connect the training dots to see how your training and evaluation processes compare to service-industry companies like you.

Type: Infographic

Sponsor: PeopleMatter


Culture Connection: Building Brands, Creating Culture and Driving Revenue Through Outstanding Customer Service

The goal of any service-industry employer—restaurants, convenience stores (c-stores), hospitality businesses or retailers—is to provide unparalleled customer service. This may be brushed off as a given since, after all, it’s the name of the industry. But in truth, few in the space realize the importance of culture in achieving this goal.

Type: White Paper

Sponsor: PeopleMatter


I-9 Compliance: Top Five Best Practices to Help Avoid Fines, Penalties and Brand Damage

Recent Immigration and Customs Enforcement (ICE) raids have raised serious employment concerns in the service industry. High turnover rates and large percentages of immigrant and hourly workers increase employers’ risk for noncompliance. What can businesses do to hire qualified employees and ensure legal compliance?

Type: White Paper

Sponsor: PeopleMatter


Save Money by Hiring People: Let the Work Opportunity Tax Credit Work For You

Your company could be leaving thousands of dollars on the table by failing to take advantage of federal tax credits aimed at getting people in certain groups into the workforce. This informational brief explains the basics of the Work Opportunity...

Type: White Paper

Sponsor: PeopleMatter


Online Training ROI: Five Features That Positively Impact Your Bottom Line

“What’s worse than training your workers and losing them? Not training them and keeping them.” Zig Ziglar, author and corporate success speaker, knows it, research proves it and companies are beginning to capitalize on it: there is a link between...

Type: White Paper

Sponsor: PeopleMatter



 

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