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The Power of Instant Customer Feedback

If there’s one unavoidable reality in any customer-oriented business, it’s this: No matter how good you are, you won’t make everyone happy all the time.

Type: White Paper

Sponsor: Long Range Systems


Managing the Front Ebook

Front-door management is key to maximizing the rush. That’s one reason front-door management – the process of managing the guests stacked up at the front during peak times and helping them get seated quickly – is so important.

Type: White Paper

Sponsor: Long Range Systems


The Millennial Mindset: How a Generation is Reshaping Hospitality

America’s Millennial Generation, the roughly 80-100 million people between the ages of 17 and about 35, might be one of the most misunderstood groups by service-oriented businesses.

Type: White Paper

Sponsor: Long Range Systems


2014 Speed of Service Report

In this report, we dive into data from the Restaurant Social Media Index, providing research that connects the dots between consumer behavior and sentiment in relation to multi-unit operators and speed of service.

Type: White Paper

Sponsor: Long Range Systems


Why Traditional Hiring Platforms Do Not Work for Restaurants

As restaurant managers of all levels search for new techniques of improving customer experiences, they are realizing how essential the hiring process is. Amidst emerging technology, consumers continue to place high value on personal interaction at point-of-purchase and point-of-sale terminals.

Type: White Paper

Sponsor: ZippyApp by Talentral


Mobilize: The Guide to Running a Successful Mobile RFP Process

You’re getting ready to evaluate different vendors to support your mobile strategy in 2015 and beyond, which is a perfect time to make sure your Request For Proposal process is comprehensive. Here are some tips for asking the right questions so you get a true, apples to apples comparison of features, services and pricing.

Type: Guide

Sponsor: SplickIt


Job Seeker Series: The Power of Referrals

So how do you find the best restaurant jobs these days? We uncovered job-hunting stats and facts in our Job Seekers Series. Then we sliced and diced the information to serve up visual morsels of information so that you can find a job ASAP.

Type: Infographic

Sponsor: HotSchedules


Truluck’s Manages Labor Swimmingly

While the food, wine and atmosphere at Truluck’s has always been divine, their behind-the-scenes labor management processes needed a dash of modernization.

Type: Case Study

Sponsor: HotSchedules


Brooklyn’s Restaurant Finds Comfort in HotSchedules

Located in the college town of Stillwater, Okla., Brooklyn’s Restaurant is staffed primarily by students. While their schedules are fairly consistent from week-to-week, managers found it difficult to handle availability requests and easily accommodate last minute shift swaps and time off requests using spreadsheets.

Type: Case Study

Sponsor: HotSchedules


Analytics-Driven digital merchandising in QSR

Consumers love the convenience and speed of drive-thru at quick service restaurants (QSR) and so do the food service establishments that offer this safe, easy service option. Drive-thru can account for as much as 70% of location revenues and establishes the location as the “go to” place for future visits.

Type: White Paper

Sponsor: Techknow


Datum: We Move Your Business Forward

As technology continues to drive and define the way business are run, Datum provides strategic IT solutions that provide a clear path to efficiency.

Type: Brochure

Sponsor: Datum Corporation


Custom Products that make you stick! Catalog

StickerYou offers the highest quality custom products that make you stick!

Type: Catalog

Sponsor: StickerYou


National Account Window Treatment Service

Turnkey window treatment service for retail and restaurant locations throughout the United States and Canada

Type: Brochure

Sponsor: Insolroll Window Shading Systems


Insolroll Printed Shades Brochure

We make it simple for you to offer your customers custom-printed roller shades. We can print large murals for corporate identification or a teddy bear on the shade in the baby's room. Restaurants and retail locations increase marketing exposure to the street or enhance interior décor.

Type: Brochure

Sponsor: Insolroll Window Shading Systems


StickerYou Custom Stickers

StickerYou custom prints your orders on the highest quality materials. Browse categories below and find just the right design for your custom stickers.

Type: Brochure

Sponsor: StickerYou


StickerYou Custom Stickers & Labels Catalog

Have an idea for a sticker but need help creating it? Let one of our experienced custom sales team assist you and watch your idea come alive.

Type: Catalog

Sponsor: StickerYou


PCI Compliance: Building a Secure Network

With credit card breaches unveiled in the news so frequently, it’s become evident it’s more important than ever that all merchants, no matter how big or small, take security seriously.

Type: White Paper

Sponsor: Datum Corporation


Beef ‘O’ Brady’s and The Brass Tap Optimize POS Systems and Increase Security Across 226 Units Nationwide

Beef ‘O’ Brady’s and The Brass Tap required upgrades to point-of-sale (POS) systems and requested an increase in security across 226 units nationwide. Beef ‘O’ Brady’s and The Brass Tap needed a flexible solution that would work both today and in conjunction with its expansions in the future.

Type: Case Study

Sponsor: Datum Corporation


Challenges of Today's CFO

Datum provides one-stop technology solutions to clients all over the globe, helping them lower costs and maximize profit. At Datum, our goal is to help our clients run their business more efficiently using technology – it’s that simple.

Type: Infographic

Sponsor: Datum Corporation


An In-Depth Look at Warewashing

Often overlooked and even more often misunderstood, foodservice warewashing is the method bywhich dishes, glasses, flatware, pots and pans, etc. are cleaned by an automated or manual process that employs hot water, agitation and detergent.

Type: White Paper

Sponsor: Axis Purchasing


Holiday Hiring Infographic

Overall 2014 holiday hiring levels are expected to exceed last year’s. Snagajob surveyed over 1,009 U.S. employers to learn more about their holiday hiring process. Discover their hiring strategies including how much they are willing to pay employees per hour and tools being used to help find the right people.

Type: Infographic

Sponsor: Snagajob


How to Profit from ATMs: A Guide for Retailers and Restaurateurs

This report provides an in-depth guide for retailers, restaurateurs and other businesses that are considering installing ATMs on their premises.

Type: Guide

Sponsor: Elan Financial Services


Wanna Get Hired? Mobilize Your Job Hunt

You heard that walking into a restaurant and asking for an application is pretty effective. It worked in the past. Heck, it might still work for some operations. But chances are, you’ll have just as much success staying glued to your smartphone. At least that’s what the latest research on mobile job seeking suggests.

Type: Infographic

Sponsor: HotSchedules


Infographic: The Millennial Workforce

It’s hard to define a generation, but “Millennials” is the popular term for those who were born between 1980 and 2000. It’s clear that this burgeoning generation has preferences and behaviors different than their predecessors—especially when it comes to jobs.

Type: Infographic

Sponsor: Snagajob


Evolving From Frozen to Fresh Hand-Cut Fries

Turn a highly visible and profitable item like French Fries into a Signature Item.

Type: White Paper

Sponsor: Kingston Fresh


Kingston Fryer: From Planting to Plate

The Kingston Fryer program was developed utilizing over 40 years of benchmarking what makes the perfect frying potato. Working with some of the most successful multi-unit restaurant operators in the country Kingston has refined the process for packing the best potatoes for the FRESH CUT FRENCH FRY AND CHIP market.

Type: Brochure

Sponsor: Kingston Fresh


USDA Fry Color Chart

This is the fourth edition of the color standards for frozen french fried potatoes dated August 1988. No changes have been made from the third edition dated 1972 in which colors No. 00 and 000 were added. These standards provide a series of references depicting changes that occur because of the french frying process.

Type: White Paper

Sponsor: Kingston Fresh


Infographic: Summer Hiring Insights

After surveying 250 employers from the retail, hospitality and food service industries for our latest Summer Hiring Report, we collected enough data to provide job seekers with some great tips for finding work this season. Find out what fellow employers say the best applicants will bring to the table this summer.

Type: Infographic

Sponsor: Snagajob


Infographic: The Five Truths of Minimum Wage

With minimum wage making maximum waves in the news these days, we thought it was time to get the lowdown on perceptions (and misconceptions) about minimum wage. So we surveyed active job seekers and employers to find out their attitudes regarding the topic.

Type: Infographic

Sponsor: Snagajob


Inventory Control Basics for Foodservice

Foodservice inventory typically covers inventory stock or consumables/food, beverages, cleaning, and disposable supplies. These products are stored in a designated storage room area or other secure locations of the building. For the purposes of this paper when we talk about...

Type: White Paper

Sponsor: Axis Purchasing


Counter Intelligence: The Snagajob Industry Hiring Report | Q4 2013

More applications are coming in and younger job seekers are getting back on the hunt. What does this mean for you?

Type: Infographic

Sponsor: Snagajob


Infographic: Job Seeker Restaurant Survey

Fifty-two percent of job seekers, who have held a restaurant position, have been in the industry for three years or longer. So why is turnover a struggle for many employers?

Type: Infographic

Sponsor: Snagajob


Why Foodservice Organizations Win with GPO’s

A Group Buying Organization (GPO) is an organization that helps pool the buying power of members to help get the best possible prices and quality on products and services. In the consumer markets, these programs are comparable to Costco, Shoppers Warehouse, or insurance bundlers.

Type: White Paper

Sponsor: Axis Purchasing


Foodservice Supply Chain Basics

There are many philosophies on how to get the best prices in food and supply purchases. Short term versus long term? Bid or Consolidate? From years of experience, Axis Purchasing has learned that the best approach is to work with suppliers and consolidate whenever possible in order to yield the greatest long-term savings.

Type: White Paper

Sponsor: Axis Purchasing


Manage Food Quality to Maximize ROI

The goal of every foodservice operator is for their patrons to have a wonderful, unique dining experience that prompts them to return again and again. Even better, if customers are impressed enough, they will tell friends and family or write up a favorable evaluation to share on Yelp or another review website.

Type: White Paper

Sponsor: Axis Purchasing


Case study: Dunkin’ Donuts Franchise Uses Snagajob ReadyHire

The Challenge: CoffeeActionWest, a Dunkin franchise, needed to build a management team for a new location and Craiglist wasn’t cutting it.

Type: Case Study

Sponsor: Snagajob


Case Study: Chipotle staffs for growth with Snagajob’s ReadyHire approach

The Challenge: To keep up with fast-paced growth, Chipotle needed a way to hire hundreds of crew members quickly.

Type: Case Study

Sponsor: Snagajob


Case Study: A Dairy Queen franchisee saves thousands using Snagajob

The Challenge: Lickety Split, a Dairy Queen franchise, needed to recruit quality applicants to staff a new location and create a more efficient hiring process.

Type: Case Study

Sponsor: Snagajob


Case Study: Popeyes franchise reduces turnover and improves the hiring process with Snagajob

The Challenge: Sweet P Enterprises, Inc., a Popeye franchise, needed to update their manual hiring process, increase applicant quality and reduce manager time spent on hiring.

Type: Case Study

Sponsor: Snagajob


Snagajob’s hourly promotion and retention report

When employers have open positions, do they try to promote from within first before recruiting outside the company? When an employee wants to leave, do employers try to keep that employee by promising various perks? Download our employer survey results to find out.

Type: Special Report

Sponsor: Snagajob


Counter Intelligence: The Snagajob service industry hiring report

Mobile job searching is on the rise. What does that mean for employers? What terms are hourly job seekers using to find jobs? Download this quarter’s Counter Intelligence report and find out.

Type: Special Report

Sponsor: Snagajob


Case study: Wendy’s franchise conquers the new hire paperwork process with Snagajob Onboarding + E-Verify

The Challenge: Wen-Star, Inc., a Wendy’s franchise, needed a more efficient way to handle all the new hire paperwork for their 15 locations.

Type: Case Study

Sponsor: Snagajob


Delivering Success: How Technology Makes Restaurant Delivery A Profit Center

If you are counting on delivery as a key part of your restaurant's success, you need to count on the right technology to help.

Type: White Paper

Sponsor: Granbury Restaurant Solutions


HotSchedules? Roger That!

Roger Brown's and The Cove Tavern were looking for a solution to cut down on time spent scheduling hourly employees, managing requests, documenting shift notes, communicating with and hiring employees.

Type: Case Study

Sponsor: HotSchedules


Call Centers: Excellent Investment, Endless Possibilities

Restaurant operations today are faced with tough issues: keeping customers satisfied in a competitive marketplace, reducing costs through greater efficiency, and finding new ways to grow their business. Many concepts are turning to call centers as a way to better manage their order taking process, freeing them to focus on their business.

Type: White Paper

Sponsor: Granbury Restaurant Solutions


Making a Mint

HotSchedules Workforce solution, integrated with the Squirrel POS system, along with the HotSchedules Digital Logbook helps greatly reduce labor costs, streamline the scheduling process and provide for seamless communications at all levels of the Mint Julep organization.

Type: Case Study

Sponsor: HotSchedules


No Blarney Served Here

The Tilted Kilt was facing enormous challenges with scheduling employees using spreadsheets, particularly because of the number of employees per location (>100) and because they allow weekly requests off and availability for the convenience of their staff. This case study shows how HotSchedules became the perfect solution.

Type: Case Study

Sponsor: HotSchedules


Introducing The Connected Pizzeria

Whether you are just starting up your first pizzeria or a long time veteran of the business, now is the time to start taking advantage of the many ways that technology can help you improve your connection to your customers, your employees, and your bottom line.

Type: Guide

Sponsor: Granbury Restaurant Solutions


Customer Experience Technology Buyer's Guide 2012

Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer’s Guide will help you find the right partners to implement the latest solutions in your business. From the publishers...

Type: Special Report

Sponsor: Reflect Systems


Foodservice Social Media Universe: Developing a Social Media Strategy

In this keynote presentation, delivered during the 2011 Foodservice Social Media Universe, Altimeter Group’s industry analyst Jeremiah Owyang, he defines how companies of all sizes should develop a social strategy for their restaurant. His presentation contains research using real world...

Type: Presentation

Sponsor: Foodservice Social Media Universe 2011



 

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