Digital signage is a viable and effective communications tool, but companies taking the first step in signage deployment will be much more successful on the playing field if they understand the basics of what digital media is and how it operates. Learn the basics of digital signage and how to make it most effective.
One of the most frequent questions asked by merchants today is what happens if my business is effected by a data breach. What does happen? Truthfully it varies depending on several factors which include but are not limited to the...
There are many misconceptions out there regarding PCI compliancy and online ordering websites. There is no magic bullet fix to secure an online ordering web-site from vulnerability. To protect your customers from credit card fraud and identity theft it is...
Download to see how the PeopleMatter Platform helped Mad Greens:
-Ensure 100 percent compliance with automated workflows,
-Improve candidate quality with pre-hire assessments,
-Increase visibility, consistency and efficiency and
-Streamline hiring and onboarding operations.
Download to see how the PeopleMatter Platform helped Scotty's Brewhouse:
-Improve compliance and efficiency,
-Increase candidate quality with assessments,
-Automate processes to fit its tech-savvy brand and
-Reduce time-to-hire and turnover rates.
Download to see how the PeopleMatter Platform helped Noodles:
-Reduce data-entry errors and omissions,
-Increase payroll accuracy,
-Improve employee engagement and
-Optimize hiring and onboarding efficiency.
Attract and retain top service-industry talent with HR technology that appeals to an on-the-go, connected workforce. Discover compelling stats surrounding the mobile-social revolution and its driving forces that can help you make the case for Web-based solution investments to improve operations, communication and engagement in your business.
Turnover runs rampant in the service industry. It robs organizations of productivity, profit and high-performing talent. Learn more about each repeat offender, what to do in case of an encounter, and the potential retention reward with detailed profiles in PeopleMatter's "Turnover's Top Five 'Most Wanted'" eBook.
Just fill out the form to access Part 1 of our four-part eBook, Keys to Keeping Todays On-the-Go Workforce In the Loop. Well break down the basics of hourly workforce communication, including:
-Where communication breaks down
-Who alls in the conversation
-What everyones saying
-How theyre getting the message across
Just fill out the form to access Part 2 of our four-part guide, Keys to Keeping Todays On-the-Go Workforce In the Loop. Well give you the seven best practices for getting Corporate messages out, across and ingrained, as well as:...
Just fill out the form to access Part 3 of our four-part communication guide, Keys to Keeping Todays On-the-Go Workforce In the Loop. Well give you nine compliance best practices to stay on top of federal, industry and state regulations...
Just fill out the form to access Part 4 of our four-part communication guide, Keys to Keeping Todays On-the-Go Workforce In the Loop. Well give you eight mobile must-have best practices, including: -What every good service-industry business should be shamelessly...
Discover why Integrated Talent Management is the best way to hire, train, schedule and engage your hourly team. Zip around 19 spots to see how an integrated platform can: -Increase candidate quality 26% -Reduce background-screening challenges 69% -Boost customer satisfaction...
Creating, changing and cost-controlling schedules can leave you feeling beat-up and worked-over. Discover which method automated or manual wins-out when we put the two in a head-to-head duel and how you can: -Increase manager productivity 63% -Improve shift-trading...
Stave off all scamps and scalawags from your service-industry business. Our infographic arms you with the trends, tips and technologies you need to duel-down turnover, including how to:
Increase retention 325%
Improve employee and managerial engagement
Optimize operations with technology
Discover the disconnect in using multiple solutions to hire, train, schedule and engage your hourly workforce; why three out of five U.S. orgs cant optimize their business because of it; and how an integrated platform can help you see: -40%...
Are your labor-management practices 'inferior' to the competition's? Manual methods not making the 'cut' for your hourly workforce? Dissect inefficient paper processes, and discover the 'superior' scheduling solution that can: -Reduce overtime 21% -Increase productivity 63% -Increase efficiency 35% Ace...
Manual tracking, screening and onboarding methods
produced disjointed hiring practices for Apple Sauce, Inc.
a major franchisee of Applebees Neighborhood Bar and
Grill. Decentralized data-management cost the company
time, money and compliance.
Restaurant operations today are faced with tough issues: keeping customers satisfied in a competitive marketplace, reducing costs through greater efficiency, and finding new ways to grow their business. Many concepts are turning to call centers as a way to better manage their order taking process, freeing them to focus on their business.
Whether you are just starting up your first pizzeria or a long time veteran of the business, now is the time to start taking advantage of the many ways that technology can help you improve your connection to your customers, your employees, and your bottom line.
Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyers Guide will help you find the right partners to implement the latest solutions in your business. From the publishers...
In this keynote presentation, delivered during the 2011 Foodservice Social Media Universe, Altimeter Groups industry analyst Jeremiah Owyang, he defines how companies of all sizes should develop a social strategy for their restaurant. His presentation contains research using real world...
Savvy restaurant owners know that an effective online ordering solution can boost ticket averages, cement customer loyalty, and reduce costs while improving the customer experience. Once youve decided to implement online ordering in your restaurant, take advantage of these tips to make sure that your online ordering solution pays off.
More than 83% of pizzerias deliver. At many of those shops,
delivery is the primary source of revenue. Yet few outside the
delivery market understand the complexity of this business
modeland just how difficult it can be to operate an efficient,
profitable delivery concept.
Managing an on-the-go workforce is difficult, but if youre
using manual methods, it can seem impossible. Electronic
and online tools make shift scheduling simple and maximize
your manpower. Connect the scheduling dots to see how
your schedule creation, distribution and trading processes
compare to service-industry companies like you.
Your workforce is more plugged-in, outspoken and diverse than ever.
Making a connection with your teamwhether its 10 or 200 strong
is the key to engaged employees and happier customers. Connect the
engagement dots to see how your review, recognition and communication processes compare to service-industry companies like you.
Concrete evidence for return on investment on HR software and talent management solutions in the restaurant, c-store, retail and hospitality industries exist! Automating your hiring, training and development processes with HR technology can save restaurants thousands of dollars each month and keep customers loyal. Download your copy today.
Company culture and approach to management have a major impact on engagement. Learn how to optimize employee life cycle management and increase team member engagement throughout that cycle. In this white paper, the Brandon Hall Group arms you with the...
Since the arrival of Generation Y in the workforce, service industry employers from restaurants to retail have tried to devise the secret formula to attract, engage and retain this youngest generation. Does Generation Y have unrealistic expectations about work? Do...
Hiring doesnt have to be hard. But if youre using tools and
techniques that were new in Dick and Janes reign, (were looking at
you, paper apps and file cabinets) its not easy. Connect the hiring
dots to see how your sourcing, hiring and onboarding processes
compare to service-industry companies like you.
Would your employee training program make Dick and Jane
say Wow! 50 years ago? Its time for a new lesson in learning.
Connect the training dots to see how your training and evaluation
processes compare to service-industry companies like you.
The goal of any service-industry employerrestaurants, convenience
stores (c-stores), hospitality businesses or retailersis to provide
unparalleled customer service. This may be brushed off as a given
since, after all, its the name of the industry. But in truth, few in the space realize the importance of culture in achieving this goal.
Recent Immigration and Customs Enforcement (ICE) raids have
raised serious employment concerns in the service industry.
High turnover rates and large percentages of immigrant and
hourly workers increase employers risk for noncompliance. What
can businesses do to hire qualified employees and ensure legal
Your company could be leaving thousands of dollars on the table by failing to take advantage of federal tax credits aimed at getting people in certain groups into the workforce. This informational brief explains the basics of the Work Opportunity...
Whats worse than training your workers and losing them? Not training them and keeping them. Zig Ziglar, author and corporate success speaker, knows it, research proves it and companies are beginning to capitalize on it: there is a link between...
What makes LeapfrogPOS.com unique is its ability to fully integrate all aspects of your business. It easly scales from a single store to multiple -- from a single business to complex multi-unit environments with multiple owners and franchisees. It's the...
In 2011, we say goodbye to the "social media guru," the well-known Facebook "expert" and the hot chick with a hundred thousand followers. Today, we will say hello to the seasoned marketing professional. In this presentation, you will learn how to make social media and location-based marketing work for your restaurant.
The team is the reflection of the leader . If you are fired up, your team will follow suit. When your team is fired up, your customers order more, spend more and return more! In this presentation, you will learn...
In this presentation, business growth strategies are the topic of discussion. Concepts that are examined include key strategies for a successful franchisor/franchisee relationship, development of the core financial model and the creation and protection of the brand identity.
In this presentation, workforce leadership is examined. Topics of discussion include cultivating your company culture, the development of leaders within the company and the long-term cost of leadership development.
In this presentation, Scott DeFife of the National Restaurant Association discusses such topics as advocacy challenges facing the restaurant industry, healthcare reform, menu labeling, compliance, waste reduction and restaurant tax measures.
How do you increase customer loyalty, maximize the
relationship with your customers, and compete against the
myriad of marketing messages targeting your clientele?
A well-designed customer loyalty program can help, and
when supported by the right technology tools, it can give
you a real leg up in the quest to build your business.
Its no secret that building a strong culture in your restaurant can strengthen your brand, but in the high-volume, high-churn environment of the service industry, it can be hard to keep employees engaged and excited about your organization. Create a...
Sustainability: A New Track to Profit.
Industry leaders provide testimony and advice on how to develop a restaurant with proper sustainability.
Download the slides from presentations given by: Peter Truitt, Truitt Brothers/ Jeff Harvey, Burgerville/ Kate Geagan, Author, Go Green Get Lean at the Fast Casual Executive Summit 2009.