White Papers, Case Studies & Webinars


View all Topics View by Company

Plotting a Course for EMV Compliance

In this eBook, we’ll explain the facts and lay out a roadmap to follow so that your business is EMV-compliant AS SOON AS POSSIBLE—and is protected in the event of a security breach by being fully PCI compliant.

Type: White Paper

Sponsor: Touch Dynamic


Unemployment Insurance Integrity

In 2009, with unemployment rates nearly double historical norms, UI benefit payments increased significantly and reached an annual high of nearly $80 billion. The effects of this recent recession continue to impact unemployment reserves.

Type: White Paper

Sponsor: Equifax Workforce Solutions


Case Study -- Compliance Center

Casual dining company Hardee's Food Systems (a division of CKE) needed a comprehensive onboarding system that would ensure employees accurately complete important documentation on time to reduce compliance risks with Form I-9, state required documentation, and other company specific documents.

Type: Case Study

Sponsor: Equifax Workforce Solutions


WEBINAR - Restaurant Tech 2020: What you need to know NOW to be ready

Duration:1 hour | The technology decisions you make for your restaurants today—and next year—will determine your ability to compete in 2020.

Type: Webinar

Sponsor: SpeedLine POS


Pizza Point of Sale | Right the First Time

How understanding the critical requirements can help you avoid a costly mistake.

Type: White Paper

Sponsor: SpeedLine POS


Table Tracker improves operations at Labriola Ristorante

With the introduction of Labriola's fresh and new concept, operations manager Edwin Arreola wanted to take a different approach to food delivery than the usual table numbers. Arreola wanted to find a way to manage the rush and ensure food delivery and operations would run smoothly.

Type: Case Study

Sponsor: Long Range Systems


Digital Dollars: Choosing a web ordering partner & driving online sales

Web ordering is driving sales for pizza and delivery restaurants: more than 50% of sales for some leading chains, In this guide, find expert tips on web ordering promotion, best practices to upsize online orders and increase frequency, and tips for choosing the right provider.

Type: White Paper

Sponsor: SpeedLine POS


Fuddruckers Modernizes with New Guest Paging System

Popular fast casual restaurant Fuddruckers prides themselves on creating the best and freshest burgers for their customers. Texas-based franchise owner David Futrell owns nine locations and has operated for over 10 years under a promise to deliver his guests only the best burgers on freshly baked buns.

Type: White Paper

Sponsor: Long Range Systems


Jason's Deli Table Tracker Case Study

Table Tracker is a table location system that helps fast-casual restaurants identify where guests are sitting. Instead of number cards, guest are given wireless Trackers that send the guest’s location to a kitchen display, effectively eliminating the need for food runners to search for guests.

Type: Case Study

Sponsor: Long Range Systems


Alondra Hot Wings | On Cue for Restaurants

The Challenge- Alondra Hot Wings shared the same challenges as any busy restaurant: How to efficiently manage the flow of customers through a busy waiting area while seating guests in a timely fashion.

Type: Case Study

Sponsor: Long Range Systems


Alondra Hot Wings | Check Point Survey Case Study

The Challenge- Before converting to Check Point Surveys, Alondra Hot Wings used comment cards to process customer feedback. Owner noticed that many guests did not use the comment cards. “Some customers told us they didn’t trust comment cards because they thought the server might not turn in negative comments,” Kazarian (owner) explained.

Type: Case Study

Sponsor: Long Range Systems


Pizza Ranch | Table Tacker Case Study

The Challenge - When guests order a custom pizza or non-buffet menu item at Pizza Ranch, it has to be delivered to their table in time for them to enjoy it with their buffet items. Pizza Ranch was using number cards at the tables to direct food runners to where to deliver these orders.

Type: Case Study

Sponsor: Long Range Systems


The Restaurant of the Future: How Technology will Transfrom the Guest Experience

Technology is no longer a novelty in the food service industry. It’s the key to survival and success. According to the recently released National Restaurant Association report “Restaurant Industry 2020: A Snapshot of the Future."

Type: White Paper

Sponsor: Long Range Systems


The Power of Instant Customer Feedback

If there’s one unavoidable reality in any customer-oriented business, it’s this: No matter how good you are, you won’t make everyone happy all the time.

Type: White Paper

Sponsor: Long Range Systems


Managing the Front Ebook

Front-door management is key to maximizing the rush. That’s one reason front-door management – the process of managing the guests stacked up at the front during peak times and helping them get seated quickly – is so important.

Type: White Paper

Sponsor: Long Range Systems


The Millennial Mindset: How a Generation is Reshaping Hospitality

America’s Millennial Generation, the roughly 80-100 million people between the ages of 17 and about 35, might be one of the most misunderstood groups by service-oriented businesses.

Type: White Paper

Sponsor: Long Range Systems


2014 Speed of Service Report

In this report, we dive into data from the Restaurant Social Media Index, providing research that connects the dots between consumer behavior and sentiment in relation to multi-unit operators and speed of service.

Type: White Paper

Sponsor: Long Range Systems


Why Traditional Hiring Platforms Do Not Work for Restaurants

As restaurant managers of all levels search for new techniques of improving customer experiences, they are realizing how essential the hiring process is. Amidst emerging technology, consumers continue to place high value on personal interaction at point-of-purchase and point-of-sale terminals.

Type: White Paper

Sponsor: ZippyApp by Talentral


Job Seeker Series: The Power of Referrals

So how do you find the best restaurant jobs these days? We uncovered job-hunting stats and facts in our Job Seekers Series. Then we sliced and diced the information to serve up visual morsels of information so that you can find a job ASAP.

Type: Infographic

Sponsor: HotSchedules


Truluck’s Manages Labor Swimmingly

While the food, wine and atmosphere at Truluck’s has always been divine, their behind-the-scenes labor management processes needed a dash of modernization.

Type: Case Study

Sponsor: HotSchedules


Brooklyn’s Restaurant Finds Comfort in HotSchedules

Located in the college town of Stillwater, Okla., Brooklyn’s Restaurant is staffed primarily by students. While their schedules are fairly consistent from week-to-week, managers found it difficult to handle availability requests and easily accommodate last minute shift swaps and time off requests using spreadsheets.

Type: Case Study

Sponsor: HotSchedules


Analytics-Driven digital merchandising in QSR

Consumers love the convenience and speed of drive-thru at quick service restaurants (QSR) and so do the food service establishments that offer this safe, easy service option. Drive-thru can account for as much as 70% of location revenues and establishes the location as the “go to” place for future visits.

Type: White Paper

Sponsor: Techknow


An In-Depth Look at Warewashing

Often overlooked and even more often misunderstood, foodservice warewashing is the method bywhich dishes, glasses, flatware, pots and pans, etc. are cleaned by an automated or manual process that employs hot water, agitation and detergent.

Type: White Paper

Sponsor: Axis Purchasing


How to Profit from ATMs: A Guide for Retailers and Restaurateurs

This report provides an in-depth guide for retailers, restaurateurs and other businesses that are considering installing ATMs on their premises.

Type: Guide

Sponsor: Elan Financial Services


Wanna Get Hired? Mobilize Your Job Hunt

You heard that walking into a restaurant and asking for an application is pretty effective. It worked in the past. Heck, it might still work for some operations. But chances are, you’ll have just as much success staying glued to your smartphone. At least that’s what the latest research on mobile job seeking suggests.

Type: Infographic

Sponsor: HotSchedules


Evolving From Frozen to Fresh Hand-Cut Fries

Turn a highly visible and profitable item like French Fries into a Signature Item.

Type: White Paper

Sponsor: Kingston Fresh


Kingston Fryer: From Planting to Plate

The Kingston Fryer program was developed utilizing over 40 years of benchmarking what makes the perfect frying potato. Working with some of the most successful multi-unit restaurant operators in the country Kingston has refined the process for packing the best potatoes for the FRESH CUT FRENCH FRY AND CHIP market.

Type: Brochure

Sponsor: Kingston Fresh


USDA Fry Color Chart

This is the fourth edition of the color standards for frozen french fried potatoes dated August 1988. No changes have been made from the third edition dated 1972 in which colors No. 00 and 000 were added. These standards provide a series of references depicting changes that occur because of the french frying process.

Type: White Paper

Sponsor: Kingston Fresh


Infographic: Think Mobile First

The impact of mobile on the retail and restaurant industries continues to grow. This infographic gives the key data points to explain why mobile is an investment worth making.

Type: Infographic

Sponsor: CONNECT Mobile Innovation Summit


Inventory Control Basics for Foodservice

Foodservice inventory typically covers inventory stock or consumables/food, beverages, cleaning, and disposable supplies. These products are stored in a designated storage room area or other secure locations of the building. For the purposes of this paper when we talk about...

Type: White Paper

Sponsor: Axis Purchasing


Why Foodservice Organizations Win with GPO’s

A Group Buying Organization (GPO) is an organization that helps pool the buying power of members to help get the best possible prices and quality on products and services. In the consumer markets, these programs are comparable to Costco, Shoppers Warehouse, or insurance bundlers.

Type: White Paper

Sponsor: Axis Purchasing


Foodservice Supply Chain Basics

There are many philosophies on how to get the best prices in food and supply purchases. Short term versus long term? Bid or Consolidate? From years of experience, Axis Purchasing has learned that the best approach is to work with suppliers and consolidate whenever possible in order to yield the greatest long-term savings.

Type: White Paper

Sponsor: Axis Purchasing


Manage Food Quality to Maximize ROI

The goal of every foodservice operator is for their patrons to have a wonderful, unique dining experience that prompts them to return again and again. Even better, if customers are impressed enough, they will tell friends and family or write up a favorable evaluation to share on Yelp or another review website.

Type: White Paper

Sponsor: Axis Purchasing


Delivering Success: How Technology Makes Restaurant Delivery A Profit Center

If you are counting on delivery as a key part of your restaurant's success, you need to count on the right technology to help.

Type: White Paper

Sponsor: Granbury Restaurant Solutions


HotSchedules? Roger That!

Roger Brown's and The Cove Tavern were looking for a solution to cut down on time spent scheduling hourly employees, managing requests, documenting shift notes, communicating with and hiring employees.

Type: Case Study

Sponsor: HotSchedules


Call Centers: Excellent Investment, Endless Possibilities

Restaurant operations today are faced with tough issues: keeping customers satisfied in a competitive marketplace, reducing costs through greater efficiency, and finding new ways to grow their business. Many concepts are turning to call centers as a way to better manage their order taking process, freeing them to focus on their business.

Type: White Paper

Sponsor: Granbury Restaurant Solutions


Making a Mint

HotSchedules Workforce solution, integrated with the Squirrel POS system, along with the HotSchedules Digital Logbook helps greatly reduce labor costs, streamline the scheduling process and provide for seamless communications at all levels of the Mint Julep organization.

Type: Case Study

Sponsor: HotSchedules


No Blarney Served Here

The Tilted Kilt was facing enormous challenges with scheduling employees using spreadsheets, particularly because of the number of employees per location (>100) and because they allow weekly requests off and availability for the convenience of their staff. This case study shows how HotSchedules became the perfect solution.

Type: Case Study

Sponsor: HotSchedules


Introducing The Connected Pizzeria

Whether you are just starting up your first pizzeria or a long time veteran of the business, now is the time to start taking advantage of the many ways that technology can help you improve your connection to your customers, your employees, and your bottom line.

Type: Guide

Sponsor: Granbury Restaurant Solutions


Making the Most of your Online Ordering

Savvy restaurant owners know that an effective online ordering solution can boost ticket averages, cement customer loyalty, and reduce costs while improving the customer experience. Once you’ve decided to implement online ordering in your restaurant, take advantage of these tips to make sure that your online ordering solution pays off.

Type: White Paper

Sponsor: Granbury Restaurant Solutions


Driving Delivery Performance

More than 83% of pizzerias deliver. At many of those shops, delivery is the primary source of revenue. Yet few outside the delivery market understand the complexity of this business model—and just how difficult it can be to operate an efficient, profitable delivery concept.

Type: White Paper

Sponsor: SpeedLine POS


Forecast for Profit

Did you know that by tapping into the sales data collected every day by your POS, you can drive sales, improve operations, and increase profits?

Type: White Paper

Sponsor: SpeedLine POS


Leapfrog POS Product Demo

What makes LeapfrogPOS.com unique is its ability to fully integrate all aspects of your business. It easly scales from a single store to multiple -- from a single business to complex multi-unit environments with multiple owners and franchisees. It's the...

Type: Demo/Trialware

Sponsor: Leapfrog POS


Pizza Executive Summit 2011: Restaurant Social Media

In 2011, we say goodbye to the "social media guru," the well-known Facebook "expert" and the “hot chick” with a hundred thousand followers. Today, we will say hello to the seasoned marketing professional. In this presentation, you will learn how to make social media and location-based marketing work for your restaurant.

Type: Presentation

Sponsor: Pizza Executive Summit


Pizza Executive Summit 2011: Make More Dough without Spending Dough

The team is the reflection of the leader . If you are fired up, your team will follow suit. When your team is fired up, your customers order more, spend more and return more! In this presentation, you will learn...

Type: Presentation

Sponsor: Pizza Executive Summit


Pizza Executive Summit 2011: Growth and Development Strategies

In this presentation, business growth strategies are the topic of discussion. Concepts that are examined include key strategies for a successful franchisor/franchisee relationship, development of the core financial model and the creation and protection of the brand identity.

Type: Presentation

Sponsor: Pizza Executive Summit


Pizza Executive Summit 2011: Workforce Leadership

In this presentation, workforce leadership is examined. Topics of discussion include cultivating your company culture, the development of leaders within the company and the long-term cost of leadership development.

Type: Presentation

Sponsor: Pizza Executive Summit


Pizza Executive Summit 2011: The Washington Report

In this presentation, Scott DeFife of the National Restaurant Association discusses such topics as advocacy challenges facing the restaurant industry, healthcare reform, menu labeling, compliance, waste reduction and restaurant tax measures.

Type: Presentation

Sponsor: Pizza Executive Summit


Pizza Executive Summit 2011: Building A Market Perspective to Determine Value

In this presentation, such topics of discussion include the roadmap to commodity markets, component pricing and risk management tools.

Type: Presentation

Sponsor: Pizza Executive Summit


Pizza Executive Summit 2011: What's Hot in Healthful Living

In this presentation, the topics of discussion include a focus on consumer health, flavor trends, obesity, allergens and menu labeling.

Type: Presentation

Sponsor: Pizza Executive Summit


NEWS


WHITE PAPERS

TRENDING

RECOMMENDED