New technology doesnt have to mean endless investment. POS systems are available now that integrate Web and mobile apps, offer real-time management tools and are scalable to meet the evolving needs of a restaurant.
Roger Brown's and The Cove Tavern were looking for a solution to cut down on time spent scheduling hourly employees, managing requests, documenting shift notes, communicating with and hiring employees.
Restaurant operations today are faced with tough issues: keeping customers satisfied in a competitive marketplace, reducing costs through greater efficiency, and finding new ways to grow their business. Many concepts are turning to call centers as a way to better manage their order taking process, freeing them to focus on their business.
HotSchedules Workforce solution, integrated with the Squirrel POS system, along with the HotSchedules Digital Logbook helps greatly reduce labor costs, streamline the scheduling process and provide for seamless communications at all levels of the Mint Julep organization.
The Tilted Kilt was facing enormous challenges with scheduling employees using spreadsheets, particularly because of the number of employees per location (>100) and because they allow weekly requests off and availability for the convenience of their staff. This case study shows how HotSchedules became the perfect solution.
Whether you are just starting up your first pizzeria or a long time veteran of the business, now is the time to start taking advantage of the many ways that technology can help you improve your connection to your customers, your employees, and your bottom line.
Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyers Guide will help you find the right partners to implement the latest solutions in your business. From the publishers...
In this keynote presentation, delivered during the 2011 Foodservice Social Media Universe, Altimeter Groups industry analyst Jeremiah Owyang, he defines how companies of all sizes should develop a social strategy for their restaurant. His presentation contains research using real world...
Savvy restaurant owners know that an effective online ordering solution can boost ticket averages, cement customer loyalty, and reduce costs while improving the customer experience. Once youve decided to implement online ordering in your restaurant, take advantage of these tips to make sure that your online ordering solution pays off.
More than 83% of pizzerias deliver. At many of those shops,
delivery is the primary source of revenue. Yet few outside the
delivery market understand the complexity of this business
modeland just how difficult it can be to operate an efficient,
profitable delivery concept.
What makes LeapfrogPOS.com unique is its ability to fully integrate all aspects of your business. It easly scales from a single store to multiple -- from a single business to complex multi-unit environments with multiple owners and franchisees. It's the...
In 2011, we say goodbye to the "social media guru," the well-known Facebook "expert" and the hot chick with a hundred thousand followers. Today, we will say hello to the seasoned marketing professional. In this presentation, you will learn how to make social media and location-based marketing work for your restaurant.
The team is the reflection of the leader . If you are fired up, your team will follow suit. When your team is fired up, your customers order more, spend more and return more! In this presentation, you will learn...
In this presentation, business growth strategies are the topic of discussion. Concepts that are examined include key strategies for a successful franchisor/franchisee relationship, development of the core financial model and the creation and protection of the brand identity.
In this presentation, workforce leadership is examined. Topics of discussion include cultivating your company culture, the development of leaders within the company and the long-term cost of leadership development.
In this presentation, Scott DeFife of the National Restaurant Association discusses such topics as advocacy challenges facing the restaurant industry, healthcare reform, menu labeling, compliance, waste reduction and restaurant tax measures.
How do you increase customer loyalty, maximize the
relationship with your customers, and compete against the
myriad of marketing messages targeting your clientele?
A well-designed customer loyalty program can help, and
when supported by the right technology tools, it can give
you a real leg up in the quest to build your business.
Running a pizzeria may have all the challenges of running any other restaurant with long hours and demanding customers. But when it comes to POS technology, your pizza restaurant has unique needs that cant be met by the software...
When you think of marketing your restaurant, are you still tied to the marketing techniques that worked 20 years ago? Advertising, door hangers, direct mail, and promotions are tried-and-true strategies that still work. But if you havent added online or...
In the pizza business, the tools you use to drive business profitability are as varied as the toppings you offer. And one of the biggest investments in business technology most restaurant owners make is a point-of-sale system.
Most SpeedLine users find that the POS has the biggest initial impact on their business results in the areas of cash control, loss prevention, labor cost management, customer service, and administrative efficiency.
Staffing a restaurant for service and efficiency is a challenge: You don't want teenagers twiddling their thumbs in the back when things are slow at the front counter. But when the rush hits, you need all hands on deck.
With food costs on the rise, the most successful restaurant operators take great care to manage inventory and limit waste. Inventory is cash on the shelves, and waste, over-stocking, theft, and spoilage immediately impact a restaurants bottom lineoften to the tune of thousands of dollars per year.
Restaurants are at high risk of credit card fraud. Its a risk that many restaurant operators underestimate and many are too confused by the technical requirements to protect their businesses effectively. In fact, while the risk is real, you...