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It's All About the Customer Experience

Great experiences keep customers coming back time and time again. Give your customers a “wow” experience and they will tell their friends and colleagues and share on social media.

Type: White Paper

Sponsor: Interactive Customer Experience Summit (ICX Summit)


What is a mobile payment? [Infographic]

There's a surprising amount of misinformation and confusion being sown about mobile payments. (Even by well-meaning news organizations and reputable tech sites.) Mobile Payments Today felt it was time to cut through the hype and clear things up... with an infographic.

Type: Infographic

Sponsor: Mobile Payments Today


Infographic: Think Mobile First

The impact of mobile on the retail and restaurant industries continues to grow. This infographic gives the key data points to explain why mobile is an investment worth making.

Type: Infographic

Sponsor: CONNECT Mobile Innovation Summit


Infographic: 5 Things Restaurant Mobile Apps Must Include

Mobile innovations continue to grow at a staggering pace and to win the game, your brand's mobile app is going to need more than just a menu, nutritional information and restaurant locations.

Type: Infographic

Sponsor: CONNECT Mobile Innovation Summit


Infographic: 12 Benefits of Digital Menu Boards

A survey of quick-service and fast casual restaurant operators revealed the top benefits they get from digital menu board systems.

Type: Infographic

Sponsor: NEC Display Solutions


Purchasing the Right POS System

This all-new guide will help you make the right decision when buying or upgrading a POS system.

Type: Guide

Sponsor: Granbury Restaurant Solutions


How Big Data is Revolutionizing the Restaurant Industry

This guide explains why tapping into the value of big data doesn’t have to be a colossal challenge, and stresses that it’s actually possible for you to use, collect and combine information from all aspects of your business.

Type: Guide

Sponsor: GoodData


4 Things All Restaurant Franchise Owners Should be Doing to Stay Competitive

Owning a restaurant franchise is a tough gig, especially in the limited service industry. It’s an incredibly fun and rewarding job, but there is tons of competition, cash-flow is tight and consumer demands are changing.

Type: White Paper

Sponsor: WAND Corporation


6 Things Every QSR Restaurant’s Interior Design Should Include

QSR restaurant design is like none other in the restaurant industry. Locations must be built for speed, big crowds and rapidly produced menu items. It can be quite the challenge.

Type: White Paper

Sponsor: WAND Corporation


[WEBINAR] Food transparency and simplified ingredient lists: Trends and tips for understanding the "clean" eating movement

Natural ingredients/minimally processed food is one of the top culinary trends in 2015 and 2016.The demand for a pared down ingredient list is being influenced by millennials and Generation Z, who crave authenticity and transparency.

Type: Webinar

Sponsor: Litehouse Foods


5 Reasons Your Restaurant Isn’t Attracting Millennials

If you work in the limited service restaurant industry, you know how fierce the competition is, especially for millennials.

Type: White Paper

Sponsor: WAND Corporation


5 Tried-and-True Technologies that Improve Restaurant Operations

New technologies appear on the market on a daily basis, but there are plenty of existing applications that can help operators deliver a superior experience.

Type: White Paper

Sponsor: Long Range Systems


WEBINAR: Using Tablet Technology To Give Guests What They Want

Today's consumers want what they want when they want it, and no where has that scenario been truer than on cruise lines. In order to meet those expectations, Norwegian Cruise Lines set out to adopt tablet technology for two of its restaurant and bar outlets aboard Norwegian Escape.

Type: Webinar

Sponsor: Custom Business Solutions


[WEBINAR] How to create loyal guest behavior

Restaurant chains across the country are continuing to build and execute loyalty programs that provide sustainable results. Imagine if you had the power to create loyal customers who choose you first, visit often, talk about you and spend more.

Type: Webinar

Sponsor: Paytronix Systems, Inc.


Customer Loyalty in the Restaurant: Implementing an Effective Business Building Loyalty Program

How do you increase customer loyalty, maximize the relationship with your customers, and compete against the myriad of marketing messages targeting your clientele? A well-designed customer loyalty program can help, and when supported by the right technology tools, it can give you a real leg up in the quest to build your business.

Type: White Paper

Sponsor: Granbury Restaurant Solutions


The Ultimate Guide to Restaurant Marketing

How do you stand out in an industry as competitive as the restaurant industry? A killer marketing strategy! This guide covers everything you restaurant needs to know about social media, digital marketing, SEO, and more!

Type: White Paper

Sponsor: TouchBistro


WEBINAR: How to be FDA Calorie Compliant and Still Create Killer Menu Boards

Join WAND Corporation as they walk through the finer points of the menu labeling requirement including best-in-class menu design tips and a case study from McAlister’s Deli. This webinar is a must-attend if you’re in the process of (or planning to) add caloric counts to your menus in the near future.

Type: Webinar

Sponsor: WAND Corporation


Best practices: Maintaining a cohesive brand across franchises

Brand consistency is the foundation of all franchises. Developing company-wide brand strategies is key to protecting the brand’s image which creates value for consumers and the franchisees.

Type: White Paper

Sponsor: Visualogistix


How to Profit from ATMs: A Guide for Retailers and Restaurateurs

This report provides an in-depth guide for retailers, restaurateurs and other businesses that are considering installing ATMs on their premises.

Type: Guide

Sponsor: Elan Financial Services


WEBINAR - Restaurant Tech 2020: What you need to know NOW to be ready

Duration:1 hour | The technology decisions you make for your restaurants today—and next year—will determine your ability to compete in 2020.

Type: Webinar

Sponsor: SpeedLine POS


5 Ways to Ensure Customer Experience is Consistently Awesome at Your Restaurants

Creating and maintaining an awesome customer experience consistently across all your restaurants is no small feat.

Type: White Paper

Sponsor: WAND Corporation


LOYALTY PROGRAMS AND MOBILE TECHNOLOGY: Reward Your Customers

Over the past few years, loyalty programs have become an increasingly vital marketing tool for businesses. While attracting new customers through advertising has always been a core element of the marketing mix, efforts to retain customers are equally important.

Type: White Paper

Sponsor: Revel Systems


Pizza Point of Sale | Right the First Time

How understanding the critical requirements can help you avoid a costly mistake.

Type: White Paper

Sponsor: SpeedLine POS


5 Things Marketing Can do to Improve the Overall In-Store Experience

Customer experience is huge in the restaurant industry. It’s the number one reason (besides great food) that a customer will make a return trip.

Type: White Paper

Sponsor: WAND Corporation


10 Ways to Make People Buy After You've Got Them Inside

While you are dependent in many ways on the activities of corporate marketing, no one knows your restaurants better than you do, so it's important you optimize your in-store signage and promotional areas to your advantage.

Type: White Paper

Sponsor: WAND Corporation


Foodservice Supply Chain Basics

There are many philosophies on how to get the best prices in food and supply purchases. Short term versus long term? Bid or Consolidate? From years of experience, Axis Purchasing has learned that the best approach is to work with suppliers and consolidate whenever possible in order to yield the greatest long-term savings.

Type: White Paper

Sponsor: Axis Purchasing


[WEBINAR] The incredible growing menu: Taking your digital system chainwide

This webinar is a must-attend if you’re considering widespread scaling of your digital menus in the near future or have begun the process of a multi-unit rollout.

Type: Webinar

Sponsor: WAND Corporation


Inventory Control Basics for Foodservice

Foodservice inventory typically covers inventory stock or consumables/food, beverages, cleaning, and disposable supplies. These products are stored in a designated storage room area or other secure locations of the building. For the purposes of this paper when we talk about...

Type: White Paper

Sponsor: Axis Purchasing


Digital Dollars: Choosing a web ordering partner & driving online sales

Web ordering is driving sales for pizza and delivery restaurants: more than 50% of sales for some leading chains, In this guide, find expert tips on web ordering promotion, best practices to upsize online orders and increase frequency, and tips for choosing the right provider.

Type: White Paper

Sponsor: SpeedLine POS


WEBINAR: Location-based marketing: A guide to strategy, deployment and successful return on investment

xAd will share new insights into consumers’ demands and expectations across path to purchase, and strategies for how marketers can use location insights to address the change in consumer behavior and influence a person at the moments of greatest intent and receptiveness.

Type: Webinar

Sponsor: xAd


The Restaurant of the Future: How Technology will Transfrom the Guest Experience

Technology is no longer a novelty in the food service industry. It’s the key to survival and success. According to the recently released National Restaurant Association report “Restaurant Industry 2020: A Snapshot of the Future."

Type: White Paper

Sponsor: Long Range Systems


Three Ways a POS System Can Maximize Restaurant Profits

Better control of labor and food costs, as well as increased upselling and improved loyalty programs, help restaurants stand out in a crowded marketplace.

Type: White Paper

Sponsor: SpeedLine POS


Keys to Your Next POS Purchase: POS Advice from Restaurant Operators

When choosing a point of sale system for a pizzeria, hearing the experiences of other operators can be invaluable.

Type: Guide

Sponsor: SpeedLine POS


Simplified ingredient lists: A trend at the point of no return

Natural ingredients and minimally processed foods are one of the top five culinary trends for 2015 and 2016. Major brands across segments have responded by simplifying their menus with cleaner, fresher ingredient lists.

Type: White Paper

Sponsor: Litehouse Foods


The Five Biggest Restaurant POS Mistakes to Avoid

Whether you’re a 20-location fast casual restaurant or a 2,000+ chain of quick serve restaurants, if you’re in the restaurant industry, you’ve got a point of sale. And it’s probably one of the most important parts of your restaurant (besides the food and service).

Type: White Paper

Sponsor: WAND Corporation


Jason's Deli Table Tracker Case Study

Table Tracker is a table location system that helps fast-casual restaurants identify where guests are sitting. Instead of number cards, guest are given wireless Trackers that send the guest’s location to a kitchen display, effectively eliminating the need for food runners to search for guests.

Type: Case Study

Sponsor: Long Range Systems


6 Potential Technology Gaps in Your Restaurants

Limited service restaurants are typically ahead of the curve when it comes to technology; early adoption means increased customer experience and improved operational efficiency. But there are some potentially big technology gaps that still exist within restaurants. Download our article to learn six potential gaps in your restaurants.

Type: White Paper

Sponsor: WAND Corporation


Outdoor Digital Displays: The Next Iteration of Digital Signage

Digital signage in the restaurant industry is fast becoming the rule rather than the exception. Many brands have updated their digital menu boards in-store, and the next iteration — outdoor digital displays — is well underway.

Type: White Paper

Sponsor: Acrelec - formerly Hyperactive Technologies


11 FDA Menu Labeling Requirements for Restaurants

Make sure your restaurants are adding calorie counts on menus to follow the FDA restaurant menu labeling requirements. Download our checklist 11 FDA Menu Labeling Requirements for Your Restaurant. This simple one-pager will tell you everything you need to do to be calorie compliant an add calorie counts on menus.

Type: White Paper

Sponsor: WAND Corporation


Driving Delivery Performance

More than 83% of pizzerias deliver. At many of those shops, delivery is the primary source of revenue. Yet few outside the delivery market understand the complexity of this business model—and just how difficult it can be to operate an efficient, profitable delivery concept.

Type: White Paper

Sponsor: SpeedLine POS


7 Must Haves for your Next Restaurant POS Upgrade

If you’re like many companies you’re in desperate need of a POS upgrade for your restaurants, but your company has been putting it off and making the best of what you have. Unfortunately, the old, clunky registers won’t last much longer. With the rapid rate technology is developing they will soon become impossible to support.

Type: White Paper

Sponsor: WAND Corporation


Maximize the Franchisee/ Franchisor Relationship with Localized Marketing Tools

Franchisors want to maintain control of their brands, while franchisees often want to add a personal touch and a local feel to their marketing materials. Those viewpoints can work together to get the most out of an operation.

Type: White Paper

Sponsor: Visualogistix


[WEBINAR] 7 Essential Strategies for Creating Recession-Proof Restaurant Systems

Join us and Speedline Solutions for a webinar to learn how to recession proof your restaurant systems.

Type: Webinar

Sponsor: SpeedLine POS


5 Best Practices for Turning Your Website into a Content Marketing Machine

Does your website leverage the best in content marketing practices to ensure potential clients look to you for solutions? 51 percent of B2B buyers rely more on content to research and make purchasing decisions than they did a year ago.

Type: White Paper

Sponsor: Networld Press


Plotting a Course for EMV Compliance

In this eBook, we’ll explain the facts and lay out a roadmap to follow so that your business is EMV-compliant AS SOON AS POSSIBLE—and is protected in the event of a security breach by being fully PCI compliant.

Type: White Paper

Sponsor: Touch Dynamic


3 Ways Mobile Apps Can Help Restaurants Woo, Keep Employees

Ways technology is helping bridge the gap with recruitment, training and labor management.

Type: White Paper

Sponsor: HotSchedules


The Gravitational Pull of Fast Casual

This paper takes a closer look at how changing consumer sentiments and expectations gave rise to the star that is fast casual, and how it continues siphoning market share away from quick service and casual dining.

Type: Guide

Sponsor: Long Range Systems


An In-Depth Look at Warewashing

Often overlooked and even more often misunderstood, foodservice warewashing is the method bywhich dishes, glasses, flatware, pots and pans, etc. are cleaned by an automated or manual process that employs hot water, agitation and detergent.

Type: White Paper

Sponsor: Axis Purchasing


Manage Food Quality to Maximize ROI

The goal of every foodservice operator is for their patrons to have a wonderful, unique dining experience that prompts them to return again and again. Even better, if customers are impressed enough, they will tell friends and family or write up a favorable evaluation to share on Yelp or another review website.

Type: White Paper

Sponsor: Axis Purchasing


FSMA 101: The Must-Know Facts about the Food Safety Modernization Act

The Food Safety Modernization Act (FSMA) is the largest piece of food safety legislation in the last 70 years. What does that mean for you, as a restaurant operator?

Type: White Paper

Sponsor: FoodLogiQ


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