Culinary Experience for the Innovators (Slides)

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Sept. 23, 2009


Follow industry leaders as they discuss current trends in fast casual dining, what customers are seeking, and how one company operates with a Guest-Driven attitude.

Phil Costner, La Madeleine

Discover La Madeleine Country Fresh Cafe and learn how it operates using a Guest-Drive focus.

Dan Ross, US Foodservice
Read through and identify some of the concepts that are predominant in the fast casual industry. Includes discussion on flavor, ingredients, and what customers are currently seeking.

Topics: Customer Service / Experience , Hot Products , Service , Trends / Statistics

Companies: Fast Casual Executive Summit

Other Topics