More than 1 billion smart phones will be in use across the globe by 2015, according to technology research firm IDC. For restaurant operators, the proliferation of smart phone use will continue to …

PizzaMarketplace.com's inaugural review of the restaurant segment's Top 100 movers and shakers takes a look at the brands, people and trends leading the industry.

Social media helps operators increase speed and accuracy for takeout orders.

The biggest issues surrounding restaurant websites involve the overall design. Many websites overreach and are not compatible with today’s mobile technology while others underwhelm and fail to …

Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer’s Guide will help you …

In this keynote presentation, delivered during the 2011 Foodservice Social Media Universe, Altimeter Group’s industry analyst Jeremiah Owyang, he defines how companies of all sizes should develop a …

Savvy restaurant owners know that an effective online ordering solution can boost ticket averages, cement customer loyalty, and reduce costs while improving the customer experience. Once you’ve …

A northwestern gourmet pizza delivery company needed to build an online presence and eThor.com offered a solution.

There's a surprising amount of misinformation and confusion being sown about mobile payments. (Even by well-meaning news organizations and reputable tech sites.) Mobile Payments Today felt it was …

Implementing a mobile payments solution doesn't have to be expensive. In this free guide, learn best practices for integrating mobile payments, how to calculate ROI and understand PCI requirements.

In 2011, we say goodbye to the "social media guru," the well-known Facebook "expert" and the “hot chick” with a hundred thousand followers. Today, we will say hello to the seasoned marketing …

In this presentation, the topics of discussion include a focus on consumer health, flavor trends, obesity, allergens and menu labeling.

People do business with those whom they trust. On the Internet, this is particularly true. If you can build more trust with your customers, your revenues can soar.

It’s no secret that building a strong culture in your restaurant can strengthen your brand, but in the high-volume, high-churn environment of the service industry, it can be hard to keep employees …

A complete guide to pizza toppings and their impact on operations, including trends, tastes, cost, usage and marketing.