How can store managers proactively hit their sales per labor hour targets if they don’t have immediate access to timely and accurate workforce information? At Texas Book Company, a retail and wholesale college textbook provider, paper timecards piled up and neither managers nor employees had any visibility into their data. It often seemed that the organization spent more time finding and transferring data than they did actually drawing any value from the data. Ensuring consistency across the company’s 30+ locations was nearly impossible.
In this free webinar, Norma Prisock, HR Director at Texas Book Company, shares how her organization has replaced manual and disparate systems with a single cloud-based workforce management solution. With alerts and real-time data, managers can now take action quickly, from correcting time errors to measuring and monitoring workforce performance. Norma provides insights and best practices on how to establish a single source for all employee information, automate error-prone manual HR and payroll transactions, and leverage self-service capabilities to increase employee engagement.
- Learn how a cloud-based workforce management system can help you control labor costs, minimize workforce compliance risk, improve productivity and ultimately deliver better service to your customers and employees.
- Learn how an integrated workforce management system can not only reduce errors but also reduce the administrative burden for HR and operations, as well as individual managers and supervisors.
- Understand the role effective product implementation and end-user training play as part of a successful workforce management solution.
Product Marketing Manager
Kristen Wylie is a product marketing manager for Kronos Incorporated, the global leader in delivering workforce management solutions in the cloud.
Texas Book Company
Norma Prisock is director of HR at Texas Book Company, which operates 30 retail stores and is one of the largest wholesale textbook companies in the US.
Networld Media Group
James Bickers is the senior editor of Retail Customer Experience. He has written about technology and related issues for 20 years, for a wide range of national and international publications.