| Introduction | Change and keeping up | ||
| Chapter 1 | Planning for a profitable operation | ||
| Planning for growth | |||
| Prep planning | |||
| Inventory control | |||
| Labor planning and cost control | |||
| Loyalty and marketing | |||
| Chapter 2 | Managing in real time | ||
| Data-driven efficiency | |||
| Chapter 3 | Driving sales online | ||
| Chapter 4 | Analysis and improving performance | ||
| Chapter 5 | Loss prevention | ||
| Blocking, tracking and auditing | |||
| Connecting video security | |||
| Safeguarding with biometrics | |||
| Chapter 6 | Protecting the POS investment | ||
| Evaluating expertise | |||
| Compliance as insurance | |||
| Conclusion | The bottom line |

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