Alicia Kelso Alicia has been a professional journalist for 15 years. Her work with FastCasual.com, QSRweb.com and PizzaMarketplace.com has been featured in publications around the world, including NPR, Good Morning America, Voice of Russia radio, Consumerist.com and Franchise Asia magazine.
Catering should never be an afterthought; it's a lot of work and it reflects your reputation and brand.
Brands’ innovation processes should be influenced directly by consumer feedback.
Wheat and cheese prices continue gradual declines.
Gas prices starting to fall after spring peak.
Papa Murphy's makes its debut on the stock market.
Unlike other concepts, weather positively influenced the chain's business during Q1.
More QSRs and full-service restaurants are expected to realign their formats to compete more aggressively.
In China, sales from digital channels are between 70 and 80 percent; and 25 to 30 percent come from mobile.
Yum! Brands hits a new 52-week high after its Q1 earnings report.
Despite a new product launch, U.S. sales were down 5 percent in Q1.
Consumers want to see and share photos, particularly those that are relevant to the business.
Mystery shoppers provide a different level of feedback than customers; don't discount either channel.
Wheat is 17 cents higher than a week ago.
As Celiac Awareness Month approaches, one industry expert predicts the diet's growth will continue for the next few years.
Gas prices continue to climb sharply with the implementation of more expensive spring blends.
The brand has endured a major shift toward convenience and speed, but has maintained its values and recipes.
The 15-unit brand wanted many of the same features the big chains offer, as consumers have come to expect them.
Gas prices are nearly 20 cents higher than they were a month ago, driven by spring blends and refinery maintenance.
Restaurants should work with chefs and suppliers to ensure healthier meals, and even include kids in focus groups.
The U.S. House of Representatives voted today in favor of H.R.