Kim Williams

The rise of Neapolitan pizza

Steeped in tradition, becoming a certified VPN member takes commitment.

PRSC: Using social media as recruitment, brand messaging tool

Mary Ellen Slayter, senior editor of SmartBrief, led a panel discussion titled "Taking the Social Media Leap" at People Report's Summer Camp Workforce Symposium in Dallas last week. Panelists talked about their experiences with intranets, social media policy and viral...

People Report Summer Camp: 'Female Jerry Maguire' discusses building relationships

Molly Fletcher, sports agent, author and president and CEO of Fletcher Digital, spoke to a large audience at People Report Summer Camp Workforce Symposium in Dallas on June 8. Her speech focused on connecting and building relationships, and how her...

People Report Summer Camp analysts discuss workforce forecast

People Report Summer Camp addresses the rapidly changing marketplace and the ever-expanding ability to connect and engage via technology and social media.

Pizza Executive Summit 2011 to host Chicago Pizza Tour

Chicago Pizza Tours has partnered with the Pizza Executive Summit 2011, sponsored by NetWorld Alliance and hosted by, to offer owners and operators a tour of some of Chicago's best, and most successful, pizzerias. The third annual executive-only Summit...

What makes a good customer experience?

Table visits, secret shopper standards and over-familiarity are troublesome areas.

Hot Italian serves up high style sustainability

While the restaurant industry is among the slowest to go green, Hot Italian proves LEED certification is red hot.

Dine Out for No Kid Hungry sets ambitious goals

Cause-marketing programs provide restaurants with redemption rate incentives.

Rising food costs are a manageable challenge

Record industry sales in March indicate a continued need for consumer focus.

Nutritional calculators: The diner's guide to healthy eating

Restaurants are embracing consumers' demand to know more.

Pizza Executive Summit 2011 announces speakers, agenda

The Pizza Executive Summit, an exclusive executive-only event produced by NetWorld Alliance and hosted by, has finalized its keynote speaker, presenters and agenda. The third annual Summit is scheduled for June 26-28 in Chicago at the Sofitel Water Tower....

U.S. restaurants join Japan earthquake relief effort

Chains and independents are sponsoring promotions and contributing funds to help with the earthquake/tsunami recovery.

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