Mobile tools help your team plan ahead, and when the schedule finds its way to mobile phones, you can kiss the 'I didn’t know' excuse goodbye.
Big data is pointless, your data is priceless.
Five easy tips to hire the best employees.
Companies that don't hire illegal workers can still face large fines for incorrect or missing paperwork for legal workers.
More than a quarter of new jobs 29.2 percent are in foodservice.
Engaged employees can increase revenue per interaction, improve repeat business and ensure customer advocacy.
A great marketing campaign is only part of the equation for a successful business.
The second most likely reason your staff leaves is lack of respect or support from a supervisor.
Retaining your top talent will grow increasingly difficult as the economy continues to improve and the labor market tightens.
Have you taken a look at the 2012 Restaurant Industry Forecast? If you don't have a copy, you'll want to get one. If you have a copy and haven't read it, you'll want to make a point to take the time to do so.
Only 30 percent of companies have a policy in place for managing personal mobile devices used by employees for work.
Earlier this month I ran across an article in Freakonomics referencing a study that showed "wearing a white lab coat — a piece of clothing associated with care and attentiveness — improved performance on tests requiring close and sustained attention."...
From switching out the décor to updating technology, restaurateurs must take chances to keep their business fresh.
Put your product on paths that grow more and more comfortable as consumers use them.
It's Valentine's Day. I am sure that some of you celebrate, some of you don't and a few are the diehard anti-card-and-flowers type...
Healthy, affordable dining for kids.
Now is the time for restaurants to take control of their mobile presence -- develop apps, mobilize websites, give flexibility to online menus, add special offers and embed maps.
Loyal customers make approximately 70 percent of all purchases, so increasing loyalty by a mere five percentage points can increase profits by more than 65 percent and growth by more than 100 percent.
The next big thing to hit foodservice is gamification, especially in marketing.
As more programs are developed to be voice interactive, it's possible that Siri will one day be capable of interactively pre-screening applicants and more.