Pinkberry/Paytronix promotion reveals open rates' 'dirty little secret'

Last Independence Day, Pinkberry generated a few of its own fireworks when it launched a wildly successful double points ice cream promotion using the brand's Patronix-powered Pinkcard Loyalty program. The campaign ultimately not only netted the brand a Paytronix Loyaltees...

Yum China names interim CFO

Yum China Holdings Inc. has appointed Jacky Lo as its interim CFO, effective June 1.

Restaurant worker org joins suit against Trump

Restaurant Opportunities Centers United has joined a lawsuit filed by the Citizens for Responsibility and Ethics in Washington against the Trump Administration in Washington, D.C. a news release said.  The organizations allege that the administration has violated a stipulation in the U.S. Constitution called the foreign emoluments clause.

Yelp's restaurant review data gets much easier to use

Restaurant social media managers at the Restaurant Franchising and Innovation Summit in Dallas last month clearly identified Yelp as the go-to source of customer opinion. And the good news this week is that Yelp has now made its data more...

Study: Many consumers lukewarm on restaurant tech, loyalty programs

The new trends survey from AlixPartners provides some significant surprises concerning consumers' views of restaurant technology, loyalty programs, third-party delivery services and menu prices.

Operators and vendors join forces to set supply chain best practices

Foodservice supply chain company, HAVI, has joined with the International Foodservice Manufacturers Association, food industry consultants at Kinetic12 and research company, Datassential to help develop what a news release said will be the first set of supply chain best practices...

Study: Wanderlust is stealing restaurant dollars

Consumers' love of travel is slicing into the food service sector's pie, potentially creating a defining moment for the restaurant industry.

Mergin' and movin' out in the pizza universe

Four pizza brands are planning additions to their worldwide restaurant system pies this spring, along with two other brands who are set to merge.

New tech finds, funnels real-time restaurants digital sign content

Allure is debuting an advanced content automation technology for digital signs and other devices used in the fast food and fast casual sectors.

2 techs combine forces to reduce labor costs

7shifts and Toast are combining forces to create an integration that helps chains lower labor costs by streamlining employee clock-ins and schedule enforcement, according to a news release. Toast's POS system works with 7shifts' scheduling and employee management application to...

2 national chains show how to do good by just doing business

Uncle Maddio's and Jersey Mike's are sharing their success with organizations committed to helping people in their communities. Autism, for example, is at the center of an April campaign at Uncle Maddio's benefiting Autism Speaks, while Jersey Mike's customers showed...

Papa John's gets 'down to earth' in the Bluegrass

Papa John's is really getting down-to-earth about its toppings this spring, beginning right in the heart of the Bluegrass State, just in time for the great Kentucky Derby in early May. The international pizza chain, based in Louisville, Kentucky, has...

Study: UK restaurateurs need to improve customer experience

U.K. restaurateurs and retailers are not providing a rewarding customer experience despite the fact that consumers are more likely to buy if they have a positive customer experience interaction, according to an Eptica study. Just 7.5 percent of companies respond...

5 pizza brands explore new territories

Pizza's worldwide appeal needs no further proof than the weekly parade of pizza restaurant opening announcements. In fact, at least five established brands have announced expansions over the last week or so, beginning with Grimaldi's plan to open five sites...

Exec behind 'Best Sports Commercial' of all time is new Marco's CMO

Marco's Pizza has named veteran marketing executive Steve Seyferth as its new CMO, according to a news release. Seyferth has a background that includes leading communication initiative’s for Domino’s, General Mills, Kraft, Coors, Gatorade and Ford. He also held the...

New system uses data, cameras and sensors to improve restaurant operations

Revel Systems is partnering with Dragontail Systems to implement their food preparation process software and machine learning technology in restaurants worldwide, according to a news release.  The Dragontail Algo system optimizes the food prep process from order to delivery to save time and money, according to company press release.

With 10 million daily food deliveries, Meituan-Dianping a name to know

It may be relatively unknown in the Western World, but in 20 of China's biggest cities, the name Meituan-Dianping is as commonly heard as Amazon and Google. That's because in China Meituan-Dianping delivers fast food to just about everybody there...

NRA to Congress: Full-steam ahead on Small Business Health Fairness Act

Although groups like the Consumers Union strongly oppose it, the National Restaurant Association today said it sent a letter to Congress giving its support to the Small Business Health Fairness Act. It believes the legislation will broaden access to medical...

Dunkin' Brands names interim CFO, begins search for next financial leader

Dunkin' Donuts and Baskin-Robbins parent company, Dunkin' Brands, said that its Vice President of finance and treasurer, Kate Jaspon, will step into the interim CFO's role in April when CFO Paul Carbone leaves the company for a position in the...

Pizza Press presses forward, 150 new sites by late 2018

Five years after its inception, Pizza Press is having a growth spurt, announcing this week plans to open nearly 150 restaurants worldwide over the next two years. The goal, according to a company press release, is to have 300 restaurants...

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