Pizza shipments benefit more than the bottom line

by Alicia Kelso — Editor, QSRWeb.com

Added service provides lift in sales, brand saturation.

Pizza players prepared for Thanksgiving weekend rush

by Alicia Kelso — Editor, QSRWeb.com

NRA estimates 14 million Americans will visit a restaurant for holiday meal.

Pizza Hut offering 20 percent deal for Cyber Monday

by Alicia Kelso — Editor, QSRWeb.com

The company hopes the promotion will boost online exposure.

Study: Daily deal promotions generate new customers

by Alicia Kelso — Editor, QSRWeb.com

Many concerns about offering such deals are overstated.

A behind-the-scenes look at Pizza Ranch's gluten-free adoption

by Alicia Kelso — Editor, QSRWeb.com

Chain's R&D director discusses the process behind the menu addition.

Restaurants to go back to scratch?

Across channels, there is a return to true cooking. But, is it worth it?

Point, Counterpoint: Domino's menu labeling stance

Executive director of New York State Healthy Eating and Physical Activity Alliance responds to Domino's plea for menu labeling flexibility.

Commentary: Ten lessons the restaurant industry can learn from Steve Jobs

by Alicia Kelso — Editor, QSRWeb.com

Innovator, visionary, entrepreneur always kept a focus on the customer.

Music plays a big part in customer experience

by Alicia Kelso — Editor, QSRWeb.com

Playlist variety, volume and quality are key factors in guests' intent to return to a restaurant.

Commentary: Social media has earned a seat at the table

Social media efforts need to be on par with all of the mainstream disciplines, such as operations, marketing and real estate.

Foodservice Social Media: Learn, talk, advocate, support and innovate

by Valerie Killifer — senior editor, NetWorld Alliance

To implement a successful social media strategy, foodservice operators need to invest in their customers and their strategy.

Social media monitoring becoming a necessity

by Alicia Kelso — Editor, QSRWeb.com

Customers are posting about brands more than ever, and they're expecting real-time responses.  

Pizzerias vs Hurricane Irene

Storms have little effect on the pizza business.

Do you know where your customers are?

Location-based marketing helps restaurants connect with customers.

Commentary: Social Media Part 2: Devices and their virture

If you've read part 1 of this series, you'll probably remember the picture I drew of the typical social media user: A woman, middle-age or approaching it…

Will 'Spin' for food

Spin! Pizza's free bike rides inspire cyclists to promote the brand.

Restaurants get in touch with biometrics

by Alicia Kelso — Editor, QSRWeb.com

Fingerprint-reading technology is cheaper and easier to use than many think.

Social Media Part 1: Do I know you?

by Lori Walderich — CMO, Top That! Pizza

It's important to know who makes up your social media audience

It's go 'mobile' time

Developers of mobile sites and applications weigh in on how to best offer mobile services.

Who will be 'the Chipotle' of the pizza industry?

An inside look behind a growing trend in the pizza industry.